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The Oakwood Hotel

3.0 star property

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Photo gallery for The Oakwood Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
Quadruple Room, 2 Bedrooms | Desk, laptop workspace, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, soap
Free self-parking

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Tewkesbury Rd, Gloucester, England, GL2 9PG
  • Place, Gloucester Cathedral
    ‪6 min drive‬
  • Place, Gloucester Docks
    ‪6 min drive‬
  • Place, Gloucester Quays
    ‪7 min drive‬

Room options

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double or Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room, 2 Bedrooms

Quadruple Room, 2 Bedrooms | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, soap

Quadruple Room, 2 Bedrooms

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Combined shower/bathtub, free toiletries, hair dryer, soap

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Oakwood Hotel

Hotel in Gloucester with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and a picnic area are on-site.
The Oakwood Hotel offers 53 accommodations with a hairdryer and free toiletries. 45-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Oakwood Hotel. During your stay, you'll be close to Gloucester Docks. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • Just a 5-minute drive from Gloucester Docks and 6 minutes from Gloucester Quays
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Oakwood Hotel also features a vending machine, a garden, and a picnic area. Self parking is free.

This 3-star Gloucester hotel is smoke free.

The Tipple Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Tipple Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay
  • Towels fee: GBP 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Twigworth Hotel
The Oakwood By Roomsbooked
The Oakwood Hotel by Roomsbooked Hotel
The Oakwood Hotel by Roomsbooked Gloucester
The Oakwood Hotel by Roomsbooked Hotel Gloucester

Reviews

The Oakwood Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 191 reviews
Rating 8 - Good. 64 out of 191 reviews
Rating 6 - Okay. 29 out of 191 reviews
Rating 4 - Poor. 18 out of 191 reviews
Rating 2 - Terrible. 12 out of 191 reviews

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Devon

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lovely staff but poor management/maintenance

Firstly, I can’t praise the girls on reception enough. They were friendly, sympathetic, helpful, and I really appreciated our chats. Unfortunately, on arrival, the shower head in my room flew off the wall, hit me in the face, and soaked the bathroom and my belongings. The water also had a strong ammonia or sewage smell. I wouldn’t have felt safe bathing in it, let alone drinking it. The brilliant receptionist on the evening of 09/07 moved me to a family room straight away and even offered to help carry my things. Sadly, this room also had plumbing issues. During a 33°C heatwave, only hot water came through the taps. A cold shower and drinking water after long, sweaty days wasn’t possible. When I asked for cold water to brush my teeth and stay hydrated, I was told I could buy bottles for £1 each, but it was cash only with no change available, so I was forced to buy five bottles with a note. Given the ongoing water issues, this felt unreasonable. Hotel clearly needs repair, with damp and smells throughout. Beds were comfortable and the cleaners did a great job. But access to safe running water is a basic necessity, not an optional extra. I appreciated the staff who did all they could, but I do feel management should have partially compensated & take these issues seriously and treat guests with more care. Thanks Alice + other girl- sorry forgot name! Without you my stay would have been reviewed much worse. Powers that be/bosses - you need to learn from their customer service!
Stayed 3 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful
Stayed 1 night in Jul 2025

2/10 Terrible

Gail

Stayed 1 night in Jul 2025

2/10 Terrible

steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Stayed 2 nights in Jun 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could do with meals in the bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Memory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness
Does what it says on the tin. Good, basic, no frills hotel
Stayed 5 nights in Jun 2025

4/10 Poor

Rob

Disliked: Staff & service, room comfort

Not good

People up all night partying till gone 4 in morning. Smell of smoke , not sure if it was some shelter for homeless people
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

S M

Comfortable bed

I was greeted in a friendly fashion at reception and given a room on the ground floor on requesting this. All was quite clean and a very comfortable bed. I will be back again when I am in Gloucester
Stayed 1 night in May 2025

4/10 Poor

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall not impressed, most staff seemed to lacked professionalism when dealing with customers, not rude but came accross as 'bored'. Restaurant, dining room closed with a vending machine in the lobby. Room service only did very basic room cleaning and unable to make the bed properly. Booked a double bed but ended up with to single beds joined together
Stayed 2 nights in May 2025

6/10 Okay

kristie

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Poor room

Room was clean but no blackout curtains and the mattress was soooo thin and was really uncomfortable
Stayed 1 night in Apr 2025

4/10 Poor

Judith

Liked: Room comfort

What do you expect for £29

Arrived to be told my room had been cancelled due to payment being declined, however booking was made with 'pay on arrival'. Another room was able to be booked. Rooms basic but comfortable. Property appears run down and neglected, strange smell in proper.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryn

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Neil, Althorne

Business traveller
Liked: Cleanliness
Bar & restaurant were closed for my 2 night stay. Had I known I would have booked elsewhere.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Only problem was I arrived late and was forced to pay there and then rather than wait to sort it out in the morning which really annoys me; with the staff saying I could not go to my room until it was paid for
Stayed 3 nights in Mar 2025

8/10 Good

Emmett

Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oakwood

Very comfortable- flying visit
Stayed 1 night in Mar 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, room comfort

Meh

No food available in the winter months Room was freezing couldnt get the heating abouve 17•c. Now having an issue getting a invoice
Stayed 1 night in Mar 2025

8/10 Good

Ceri

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025