On arrival there was no tea, coffee, salt pepper, tea towels, dish washing liquid, dish washing cloths.Just the toilet rolls on the holders in the toilet, no spares. This was fixed quickly the next day. 2nd bathroom shower head was a cheap plastic head and was cracked. Rang numours times for this to be replaced or fixed as we could not use this shower in it's current state, it was never fixed over our 6 days of our stay. 48hrs before checking out, I put through a request for a late check out by 1 hr. Cleaning staff came knocking on our door as they were not advised even though I had gone through 2 channels of communication. Conformation was confirmed that we could extend. I received a rather rude phone call to ask why we hadn't vacated. I explained that their company had emailed me with confirmation of extension, obviously a breakdown in communication between staff within the management team, no apology from the staff member that called me. On a positive note, the property was obsolutely fantastic. It will be a real pity when they finish building 70 levels right in front of this beautiful apartment views.