Negatives:
Our room had a stuffy smell upon arrival and didn't smell the freshest. Carpet old and in need of replacement. Toilet bowl was also quite dirty and looked like it wasn't regularly cleaned.
Positives:
The lifts in the building are super fast compared to other apartment hotels. It took us what felt like 3-4 seconds to go up/down in the lift from our room on the 25th floor to the lobby (ground floor). Staff were helpful when I called for assistance. Central location is the best part of this accommodation.
We absolutely loved staying here. The views were stunning on both sides of our apartment. The location was spot on with a supermarket right below us, many food options and the main Surfers strip within a 2min walk. We would stay here again in a heartbeat.
The property wasn't really clean. we found some nails on the floor. The lift was annoying and each time to get to apartment we had to wait for 10 to 15 min. The check-in and check-out process was very complicated although the emailed and messaged about the process a few hours before.
The location however was great it was very handy to all the shops, beach and lots of activities.
Check in and check out was simple. Parking was easy. Unfortunately, the room and decor is dated. The windows were so dirty it really affected enjoying the view and overall ambience of the room. The washing machine was convenient but as I went to use it, the inside seal was absolutely covered in black mould and remnants of the previous guests washing powder was inside - pretty gross!! The pools are all super dated and the pool areas/sun beds look and feel dirty. Location was convenient for attractions and walking around but otherwise wouldnât stay again and was sad to have spent the money here unfortunately!
I asked for a late check out 11/1130 due to celebrating a birthday on check out day and was denied completely for cleaning however cleaners didnât turn up until then anyway. Very disappointing you couldnât shuffle a few things around
Good view. Good location. Lounge is broken, kitchen didnât clean probably, food was everywhere in microwave. I have to clean it before using. I didnât use wardrobe because it doesnât look clean and bed is not comfortable. Bad luck for us having the bad appointment I never want to come back to stay there again.
Beautiful place. Can see the beach in both side. More appreciate that the officer can organised extra car park for us during the stay. Thank you very much for the service. We are very enjoy these couple days
We really enjoyed our stay here. Spacious and very lovely. A bit dusty, but did notice the place getting dusty quite quickly. Would recommend leaving more than 1 dishwasher block if you stay longer than 2 days. Overall a good experience.
Gorgeous property with beautiful views! Especially loved my ensuite master suite. The property had everything we needed for a wonderful stay. Would love to return one day đ