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Helios Spa

4.0 star property

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Photo gallery for Helios Spa

Indoor pool, 2 outdoor pools
Front of property – evening/night
Indoor pool, 2 outdoor pools
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Property amenity

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Golden Sands, Golden Sands, 9007
  • Place, Aquapolis
    ‪2 min walk‬
  • Place, Trifon Zarezan Beach
    ‪10 min walk‬
  • Place, Golden Sands Beach
    ‪13 min walk‬
  • Airport, Varna (VAR-Varna Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, free minibar items, desk, free cots/infant beds

Suite, 1 Bedroom, Balcony

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Bedroom, Balcony, Park View

Family Room, 1 Bedroom, Balcony, Park View | Hypo-allergenic bedding, free minibar items, desk, free cots/infant beds

Family Room, 1 Bedroom, Balcony, Park View

  • Park view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Balcony, Sea View

Hypo-allergenic bedding, free minibar items, desk, free cots/infant beds

Standard Double Room, Balcony, Sea View

  • Sea view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room, Balcony, Park View

Standard Double Room, Balcony, Park View | Hypo-allergenic bedding, free minibar items, desk, free cots/infant beds

Standard Double Room, Balcony, Park View

  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Helios Spa

Guests of this beach resort will appreciate convenient on-site amenities such as a hot tub and a fitness centre.
Helios Spa offers 204 accommodations with minibars (stocked with some free items) and complimentary bottles of water. Rooms open to furnished balconies. Cable televisions are provided.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and an indoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 35 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
During your stay at Helios Spa, you're just a quick walk from Aquapolis. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free Wi-Fi in some public areas
  • The 2 restaurants, 2 poolside bars and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute walk from Aquapolis and 13 minutes on foot from Golden Sands Beach
Helios Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Helios Spa offers its guests 2 outdoor swimming pools, an outdoor tennis court, an indoor tennis court, and a waterslide. There are 2 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Helios Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Varna resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Helios Spa has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10.22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10.22 for adults and EUR 10.22 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 35 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during October, November, December, January, February and March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of EUR 98 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.22 for adults and from EUR 10.22 for children
  • Uncovered self-parking fee: EUR 10.22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Helios Spa All Inclusive Hotel Golden Sands
Helios Spa Golden Sands
Helios Spa Hotel
Helios Spa Hotel Golden Sands
Helios Hotel Golden Sands
Helios Resort Golden Sands
Helios Spa Golden Sands, Bulgaria - Varna Province
Helios Spa All Inclusive Hotel
Helios Spa All Inclusive
Helios Spa All Inclusive Golden Sands
Helios Spa All Inclusive
All-inclusive property Helios Spa - All Inclusive
Helios Spa - All Inclusive Golden Sands
Helios Spa All Inclusive All-inclusive property Golden Sands
Helios Spa All Inclusive All-inclusive property
All-inclusive property Helios Spa - All Inclusive Golden Sands
Golden Sands Helios Spa - All Inclusive All-inclusive property
Helios Spa
Helios Inclusive Golden Sands
Helios Spa Resort
Helios Spa Golden Sands
Helios Spa All Inclusive
Helios Spa Resort Golden Sands

Helios Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

PieseAuto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Helios

Mancare groaznica la Helios. Curatenie groaznica la restaurant unde se servea masa. Personal groaznic. In rest ok.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Sasha

Liked: Cleanliness, room comfort
Breakfast terrible . sauna breaks down. There are several pools one of them closed. Around the pools is very slippery.
Stayed 7 nights in Jul 2017
Verified

6/10 Okay

Mihaela

Liked: Staff & service
Disliked: Cleanliness

Not bad, but this is not a 4 star hotel. Maybe 2.

We had clean sheets, but that's pretty much all. The room was OK, but definitely not the room of a 4 star hotel. The shower hadn't been cleaned, there was hair left from the previous tourists and it stayed there for all the time we were there. The housekeeper only emptied the trash and brought toilet paper, but no fresh towels or toiletries. The pool and amenities were ok, only slippery outside the pool. The food....not bad, just pretty much the same every day. Overall not bad, but definitely not a 4 star hotel.
Stayed 5 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice cheap hotel

Very (!) poor breakfast!!! The room was nice, the area is beautiful. Overall i recommend but dont book with breakfast
Verified

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון נוח ונקי

סך הכל השירות היה מצטיין. מלון נקי ומסודר. נח מאד.
Verified

4/10 Poor

firooz

Disliked: Room comfort

Ut sidan var bra

jag skev jag skall rökare rum men fick icke rökare. Toilet spolningen funkade inte bra jag har sagt många gånger de sa ok men gjorde inget tills sista dagen . Hotellet ligger på en udda palats man måste få en bra info om allt man fick inget jag har gott vilse jag hade inte haft hotel adrss korten sedan jag fick kortet
Verified

2/10 Terrible

Shahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad! dont go!

the room is very dirty, there are stains on the carpet, receptionist treated us like we are trash. there is no reception in the hotel, everything is done in the near hotel (doubletree Hilton). not recommended at all. very disappointing.
Verified

10/10 Excellent

Alandee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this Hotel several times. Its a 4 star hotel with 5 star staff nowadays. The complimentary breakfast is served next door in the 5 star Hilton Hotel, the breakfast offers a choice from a cooked selection and a buffet. The Staff were very good. The Hotel has an indoor mineral pool which is always warm to swim in, it also has a spa center, fitness suite and a sauna. GREAT value for money. There is a shuttle train to take you to the beach (its only around ten minutes if you walk).
Verified

8/10 Good

Ole Tom

Liked: Staff & service, property conditions & facilities, room comfort

Helt greit familiehotell.

Helt ok hotell, med to bassengområder og solsenger. Stille og rolige omgivelser , men samtidig ikke så langt til barer, diskoteker og restauranter. Maten var gjennomsnittlig bra, servicen godkjent. Mange aktiviteter for store og små.
Verified

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ ΟΙΚΟΓΕΝΕΙΑ

ΠΟΛΥ ΚΑΛΟ ΞΕΝΟΔΟΧΕΙΟ ΦΙΛΙΚΟ ΠΕΡΙΒΑΛΛΟΝ ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ ΚΑΙ ΓΕΝΙΚΟΤΕΡΑ ΟΛΟΚΛΗΡΗ Η ΔΙΑΤΡΟΦΗ ΙΔΑΝΙΚΟ ΓΙΑ ΗΡΕΜΕΣ ΟΙΚΟΓΕΝΕΙΑΚΕΣ ΔΙΑΚΟΠΕΣ ΚΟΝΤΑ ΣΤΗΝ ΠΑΡΑΛΙΑ
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valse vriendelijkheid

Op het eerste gezicht lijkt Helios een mooi hotel echter de service is op z'n zachts gezegd niet goed. Valse vriendelijkheid, obers kijken met jalourse blikken naar de West-Europese touristen. Vreemde sfeer in de lobby. Wanneer je benenden naar de receptie loopt staan er 5 mensen je aan te staren, erg irritant. Een medewerker zat mij rond lachtend in de maling te nemen na een vraag van mij. Begreep heel goed wat ik bedoelde maar gaf geen antwoord. Het personeel lacht en zingt aan de zwembad bar en als jij wat wil bestellen dan kijken ze naar je zo van dat ze dat maar lastig vinden. Het meisje bij de receptie zei tegen mij dat het een 5 sterren hotel is. Op de website staat dat dit een 4 sterrenhotel is. In Nederland heeft z'n hotel hooguit 1 ster of geen ster. Bij het uitschecken werd niet eens gedag of bedankt gezegd. Voor heel veel euro's per nacht ga ik nooit meer naar dit hotel. Het gaat duidelijk alleen om geld in Helios en Golden Sands.
Verified

4/10 Poor

Daniel

Disliked: Cleanliness

Cheap......

The breakfast was very poor, very croudy. I felt like I was having breakfast in a school canteen! the staff was very rude, barely spoke any foreign language.
Verified

8/10 Good

Martine Mjøen

Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Vassili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort