Our family group of 2 seniors, 6 middle age, 1 child & 2 infants for 8 nights. It snowed the first 4 days and we were cold.
The 2 wood fireplaces worked great with lots of wood available. The middle level floor had radiant heat which was slow to warm up. The wall heaters didn’t work. We kept the fires going & got the middle floor up to 62 after 4 days. That was definitely not comfortable.
The bedrooms were great, extra blankets available. Upstairs had missing window treatments. Bathrooms were immaculate but only had 1 roll of tp each. One toilet ran unless you take the lid off and the tub faucet is broken. The kitchen was well stocked. The refrigerator needs some attention, but it was clean.
We had a big problem with housekeeping. The floor was absolutely disgusting. Anything that wasn’t carpeted was gross. Thankfully, we arrived first and spent the first 2.5 hrs sweeping and hand mopped (the sponge mop didn’t work well) the bottom 2 floors, some areas twice. The throw rugs are well worn, the largest on the bottom floor was very dirty, like spilled liquids on it. The couch on the bottom floor had vomit on it.
We did contact the number that was listed & they offered to come clean again but by that time almost everything was dealt with. They brought pie and wine. I wanted to speak with the owners, but was not given any contact info. There are a few things that could make this place excellent. We are not picky people but this was too much. Even our guests made comments.