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Hotel Valle D'incanto

4.0 star property
VIP Access

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Photo gallery for Hotel Valle D'incanto

Relax by the pool surrounded by a rustic yet contemporary atmosphere.
Experience the charm of this traditional hotel, featuring a grand entrance with a decorative archway.
Work out with a view in our well-equipped gym, featuring three treadmills and a large window overlooking the outdoor area.
Relax in a serene space with a large bathtub, modern fireplace, and plush sofa.
Relax by the stone fireplace in this inviting lounge area, surrounded by comfortable seating and string lights.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Breakfast included

Explore the area

View in a map
Rua Julio Hancke, 87, Bairro Avenida Central, Gramado, RS, 95670-000
  • Gramado Covered Street
    ‪3 min drive‬
  • Gramado Central Avenue
    ‪3 min drive‬
  • Mini Mundo
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪80 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Panoramic Suite, 1 King Bed

Relax in a cozy room with a brick fireplace, comfortable bed, and seating area.

Panoramic Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartamento Super Luxo

Enjoy a restful stay in this stylish room with a large bed, nightstand, and bench, offering a view of the outside through large windows with curtains.

Apartamento Super Luxo

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Relax in comfort with a large bed, nightstand, and lamp, set against a backdrop of patterned wallpaper and natural light.

Deluxe Double Room, 1 Queen Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed

Cozy retreat with a large bed, canopy, and plush pillows, set against a backdrop of exposed beams and wooden flooring.

Romantic Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite, 1 Queen Bed

Relax in a serene bedroom with a large bed, bathtub, and elegant chandelier.

Romantic Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Master

Cozy retreat with a large bed, sitting area, and fireplace.

Double Suite Master

  • 40 sq m
  • Sleeps 2

View all photos for Double Suite Master

Relax in a spacious bedroom with a high ceiling, brick fireplace, and comfortable bed.

Double Suite Master

  • 40 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

Relax in a spacious room with a large bed, bedside tables, and a nightstand.

Double Room Deluxe

  • 22 sq m
  • Sleeps 2

View all photos for Double Room Superior with Garden View

Relax in a serene space with a large bed, bedside table, and flat-screen TV.

Double Room Superior with Garden View

  • 26 sq m
  • Sleeps 2

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About this property

Hotel Valle D'incanto

Hotel in Gramado with full-service spa and free breakfast
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Valle D'incanto offers 36 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels.

Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Valle D'incanto. During your stay, you're just a quick walk from Saint George Castle Medieval Museum. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine while dining at Osteria di Lucca
  • Take a swim in the indoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Saint George Castle Medieval Museum and Prawer Chocolate Museum
Hotel Valle D'incanto offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a library, and an arcade/games room are also featured at Hotel Valle D'incanto. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gramado hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Osteria di Lucca – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Osteria di Lucca

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We've listed all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Valle D'incanto Gramado
Hotel Valle D'incanto
Valle D'incanto Gramado
Valle D'incanto
Valle D'Incanto Midscale Hotel Gramado, Brazil
Hotel Valle D'incanto Hotel
Hotel Valle D'incanto Gramado
Hotel Valle D'incanto Hotel Gramado

Hotel Valle D'incanto Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 426 out of 459 reviews
Rating 8 - Good. 27 out of 459 reviews
Rating 6 - Okay. 5 out of 459 reviews
Rating 4 - Poor. 0 out of 459 reviews
Rating 2 - Terrible. 1 out of 459 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful staff…. And the hotel and restaurant were fabulous…. We plan to return to visit you again…
Stayed 2 nights in Aug 2024

10/10 Excellent

Filipe Quirino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be my first review. After having stayed at the Pulitzer in Amsterdam, and 5 star hotels in Paris, I always aim to get the same experience while traveling Brasil. This hotel is cute, service is by far the best i have ever had anywhere in the world, it feels like you have the whole hotel to your self. Pool area, spa and Gym is fully loaded and amazing, you can reserve these amenities to your self. We did not want to leave, the staff is like family and always there to take care of you. The rooms are amazing, there is nothing negative to say about this place.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service I have ever experienced. The place was amazing.
Stayed 3 nights in Jun 2021

10/10 Excellent

Evanger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel!!

Hotel fora de série!!! Td muito bom, nunca estive num hotel com tanto cuidado com o hóspede.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic small Hotel with awesome service.

FANTASTIC! All my expectations were met.
Stayed 1 night in Jan 2018

10/10 Excellent

brett, South Jordan, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible

We can`t say enough about Hotel Valle D`incanto. The location was ideal, the room nice, food delicious. The breakfast was fabulous...the variety of items, quality was excellent...the hot chocolate (reminds me of the "Polar Express" line referring to the children on the train drinking "hot chocolate as thick as melted chocolate bars") was really sumptious. Probably the highlight, though, was the friendliness and professionalism of the staff...all of the staff. If you are in this part of Brazil don`t miss this opportunity.
Stayed 2 nights in Jan 2018

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and special

Our stay at Hotel Valle D'Incanto was really amazing. The building is new, everything is clean and the location is good. But the main reason this hotel is special is because of their high level of service.

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

Experiência simplesmente incrível!! Tudo perfeito... das acomodações ao atendimento. Voltarei com certeza.
Stayed 2 nights in Apr 2025

10/10 Excellent

ricardo luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia perfeita, hotel muito aconchegante. Ótimo quarto, higiene, limpeza e atendimento notas 10
Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários educados e atenciosos. Nota 10
Stayed 2 nights in Apr 2025

10/10 Excellent

Savicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível! Amamos!

Experiência incrível no Hotel Valle D’Incanto. Recepção, atendimento, cordialidade, experiência, tudo perfeito. Com certeza voltaremos e indicamos!
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um encanto

Incrível! Um encanto do início ao fim. Cadê da manhã espetacular. Atendimento excelente.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível atendimento. Comida deliciosa!
Stayed 2 nights in Mar 2025

10/10 Excellent

Waldecira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinário.

Incrivel. Muito mimo, muita atenção, muito cuidado e carinho com o ospede.
Stayed 3 nights in Mar 2025

10/10 Excellent

Solange s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in Mar 2025

6/10 Okay

Hélio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Atendimento 10 mas quarto muito quente

Hotel possui estrutura e atendimento maravilhoso. Mas infelizmente o ar condicionado nas 2 noites que fiquei hospedado nao funcionaram direito e eu e minha familia dormimos desconfortáveis. Esse problema do at se deu por conta de quedas de energia no hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O melhor hotel de serra do Brasil

Simplesmente o melhor hotel de serra do Brasil. O hotel é incrivel, com uma decoração linda, rouoas de cma e banho maravilhosas, cafe da manha e cha da tarde magníficos, sempre com um piano ou saxofone ao vivo. A equipe super atenciosa e prestativa, duvido encontrar uma equipe de colaboradores tao educada, prestativa, eficiente e carinhosa com os hospedes como a aquipe do hotel. Vale e vale muito a experiência. O hotel é a nossa casa em Gramado.
Stayed 7 nights in Mar 2025

10/10 Excellent

matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Incrível. Atendimento excelente, vários mimos e pequenos eventos no hotel. Piscina e sauna reservadas para o casal, além da infraestrutura maravilhosa e impecável.
Stayed 1 night in Mar 2025

10/10 Excellent

Joel Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia no hotel, um dos melhores que existe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional. Excelente. Atendimento maravilhoso. Hotel lindo. Muito confortável e acolhedor. Piscina magnifica. Restaurante super bom. Café da manhã estupendo.
Stayed 1 night in Feb 2025

10/10 Excellent

DANIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

!!! Perfeita !!!

Nossa estadia foi perfeita , os pontos altos são café da manhã e o atendimento cuidadoso durante todo o tempo . Ambientes , piscina , academia, musica … tudo contribuiu para nosso carnaval em família !!! Voltaremos !!!
Stayed 2 nights in Mar 2025