I am not one to leave awful reviews unless absolutely necessary, but this one has to be shared. When we arrived we had NO hot water. Called that evening, could not get a human. It rang and rang. Next morning before skiing, got someone on the line who informed us that someone would come fix the issue. Two hours later, nothing. Called again, and they still said someone was coming. Around 4:30, still nothing. Finally talked to someone who said they would look for another place. Couldnât find one, so we went our whole trip with NO hot water. Come to find out, a representative informed us that the owners were waiting on a part for the water heater. That wouldâve been nice to know before we got there. Vacasa has the worst customer service I have ever received, and I assume future guests would like to know.