The condo was beautiful, well appointed and stocked. Location was great. You walked out back door and walked 20 yards to lift line. Covered garage and ski locker included, but you have to pay for use of pool and hot tub daily.
We were not able to enter unit at 4pm check in time
The electronic code to door did not work
Help center took over 1/2 hour to answer
Then they sent me to the garage twice
Lost phone connection
Had to call back in
Took another 40 min for someone to answer
Never did get electronic keypad to work
We were delayed access to unit for hours on New Yearâs Eve
20 kids running up and down hall and pushing every button on elevator
A single family took over the community room for our entire stay
No one physically onsite to hep with any issues
Horrible exoeruence
Great place, but paid extra for late checkout and had issues with that
The property was great. Everything we needed was there. My one issue was that we paid for late checkout, but the cleaning crew showed up early and we wound up having to leave sooner than planned or paid for. I requested a refund through vacasaâs email, but never received a response. The cleaning crew had no idea about our late checkout.
1 bedroom and a murphy were prefect for our family of 4. The condo was great. Everything was super clean. The movie selections for kids and adults alike were great (not that we spent much time in the room).