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Grand Canyon Railway Hotel

3.5 star property

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Photo gallery for Grand Canyon Railway Hotel

Lobby sitting area
Creator video
2 restaurants, breakfast served
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
235 N. Grand Canyon Blvd., Williams, AZ, 86046
  • Place, Williams Visitor Center
    ‪3 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪5 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪15 min walk‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪34 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(275 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby sitting area
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About this property

Grand Canyon Railway Hotel

2 restaurants, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and a hot tub are on-site.
Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Williams hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Canyon Railway Hotel. During your stay, you're just a quick walk from Williams Visitor Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Williams Visitor Center and Thunder Eagle Native Art
Grand Canyon Railway Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Canyon Railway Hotel. Free self parking is available.

This 3.5-star Williams hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Spensers Pub – On-site pub.
Fred Harvey Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 17.50 for adults and USD 13.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fred Harvey Restaurant
  • Spensers Pub

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Hot tub
  • Indoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 March 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.50 for adults and from USD 13.25 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Canyon Railway Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Williams
Grand Railway Hotel
Hotel Grand Canyon Railway
Hotel Railway
Railway Grand Canyon Hotel
Railway Grand Hotel
Railway Hotel
Railway Hotel Grand Canyon
Fray Marcos Hotel
Grand Canyon Railway
Hotel Grand Canyon Railway
Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel Williams

Grand Canyon Railway Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1319 reviews
Rating 8 - Good. 309 out of 1319 reviews
Rating 6 - Okay. 115 out of 1319 reviews
Rating 4 - Poor. 28 out of 1319 reviews
Rating 2 - Terrible. 17 out of 1319 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful lobby and very nice room. Pool was great an staff were all nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edd

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Central location. Greatly recommend the Polar Express experience! So much fun! Such a nice stay. This is our hotel in Willams AZ from here on out! Thank you for taking care of us and making our stay so memorable!
Stayed 3 nights in Dec 2025

6/10 Okay

Tyler

Stayed 2 nights in Nov 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Cozy atmosphere, clean and nice rooms, close to everything you need and the train to the Grand Canyon was wonderful. We will be back
View of the entrance. Snowed the day we left.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

LYUDMILA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nice. People friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Gilda

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this enough for first time Grand Canyon visitors. The train ride is serene and the time spent at the canyon is just right. The gore itself is beautiful and is perfect for the holiday season. It was decorated with lots of Christmas decor and a big fireplace. There is Christmas music playing everywhere and you have a feeling of a cozy mountain retreat. There are drinks and food available in the lobby adjacent bar. The train should be booked ahead of time, but boarding is super convenient and there is buffet and quick serve food available in the station. The station is on the same grounds as the hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Harrison

Stayed 1 night in Nov 2025

8/10 Good

Wendell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overall
Stayed 2 nights in Nov 2025

6/10 Okay

jenelle

Travelled with family
Liked: Property conditions & facilities
During our recent stay, the property experienced a power outage lasting approximately three hours in the evening, which prevented us from accessing hotel amenities, including the restaurants. While we greatly enjoyed the Polar Express experience, upon returning around 7 p.m. the hotel was completely dark, with no Christmas lights or other features operating. Unfortunately, there was no acknowledgment or apology from staff regarding the disruption. We typically enjoy our visits here, but this incident was disappointing given our past positive experiences.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy. Room was clean and comfortable. Staff was helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautifully decorated for Christmas. Definitely put me in the Holiday spirit! Loved the atmosphere and the buffet at the hotel restaurant was awesome. Just a short walk to Route 66 shopping too!
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for the money. Great little town.
Stayed 1 night in Nov 2025

6/10 Okay

Ghazal

Disliked: Amenities
I didn’t have hot water during shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Romel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025

10/10 Excellent

ralph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Breana

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property continues to be beautiful and well maintained. I have visited this location several times and it continues to be a lovely location. It was my first time visiting during the holidays. It is so beautiful with the decorations and loved the attention paid to the Polar Express. Location is centrally located and have the ability to walk to route 66 to visit the stores and restaurants.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025