Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

4 restaurants; breakfast, lunch, and dinner served
Creator video
Premium bedding, pillow-top beds, in-room safe, desk
Front of property – evening/night
4 restaurants; breakfast, lunch, and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪3 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking, River View

9.2 out of 10
Wonderful
(20 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking, River View

8.8 out of 10
Excellent
(16 reviews)
  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Suite, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • Free Wi-Fi

1 king bed (River view)

  • Sleeps 2
  • Free Wi-Fi

1 KING BED JUNIOR SUITE HISTORIC PANTLIND

  • Sleeps 2
  • Free Wi-Fi

1 KING PLAZA LUXURY SUITE - HISTORIC PANTLIND

  • Sleeps 2
  • Free Wi-Fi

1 KING TOWER LUXURY SUITE GRAND RIVER VIEW

  • Sleeps 2
  • Free Wi-Fi

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • Free Wi-Fi

Grand King Room with River View

  • Sleeps 3
  • Free Wi-Fi

Superior King Room

  • Sleeps 3
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Grand Two Queen Room with River View

  • Sleeps 4
  • Free Wi-Fi

Plaza Luxury Suite

  • Sleeps 4
  • Free Wi-Fi

Tower Luxury Suite with Grand River View

  • Sleeps 4
  • Free Wi-Fi

Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Superior Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

Plaza Executive Suite

  • Sleeps 4
  • Free Wi-Fi

2 Queen Superior Room

  • Sleeps 1
  • Free Wi-Fi

2 Queen Beds

  • Sleeps 2
  • Free Wi-Fi

1 King Bed

  • Sleeps 1
  • Free Wi-Fi

1 KING BED GRAND RIVER VIEW

  • Sleeps 3
  • Free Wi-Fi

2 Queen Access with Roll in Shower

  • Sleeps 1
  • Free Wi-Fi

1 King Bed Superior Room

  • Sleeps 1
  • Free Wi-Fi

Similar properties

About this property

Amway Grand Plaza, Curio Collection by Hilton

This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Amway Grand Plaza, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Van Andel Arena. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, manicures and pedicures or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by foot from Van Andel Arena and a 3-minute drive from John Ball Zoo
  • Dogs welcome for a fee (restrictions apply)
Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 46 meeting rooms and limo/town car service. Event space at this hotel measures 47124 square feet (4378 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Ruths Chris Steak House – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
The Kitchen by Wolfgang – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Foxtail Coffee Co. – On-site coffee shop. Open daily.
The Kitchen Counter – This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 45 per night; includes in/out privileges)
  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Foxtail Coffee Co.
  • MDRD
  • Ruths Chris Steak House
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • 47,124 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from 27 January 2026 to 26 January 2028 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Self-parking fee: USD 45.00 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amway Grand Plaza

Amway Hotel

Amway Hotel Grand Plaza

Grand Plaza Amway

Amway Grand Plaza Rapids

Hotel Amway Grand Plaza

Amway Grand Plaza Hotel Grand Rapids

Amway Grand Plaza Hotel

Amway Grand Plaza Grand Rapids

Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids

Amway Grand Plaza Curio Collection Hilton Hotel

Amway Grand Plaza Curio Collection Hilton Grand Rapids

Amway Grand Plaza Curio Collection Hilton

Amway Grand Plaza, Curio Collection by Hilton Hotel

Amway Grand Plaza, Curio Collection by Hilton Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 158 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We would have liked a phone charging station on a lamp or anywhere in the room. Overall an excellent experience!! Super friendly staff, clean, and a beautiful view!
Stayed 1 night in Feb 2026

10/10 Excellent

kuljeet

Stayed 1 night in Feb 2026

4/10 Poor

Allison

Travelled with family, Travelled with group
The hotel is beautiful but the policies really undermine having an experience that aligns with the cost of staying there. There was no one to help unload my car so I grabbed a luggage trolley that was available in the car drop off space. There were at least 10 lined up. After I unloaded my car and got halfway in the hotel a worker told me the trolley “wasn’t for me”. Those trolleys were only for guests “who want help unloading.” I had to unload my luggage onto another trolley and was told to be sure to return the trolley to the front desk when I was done. I was never asked if I needed or wanted help. At checkout, my daughter called and asked someone to bring a trolley to our room and we were told to come and get it ourselves. I don’t fault the workers, these seem to be hotel policies. But this is not the experience I’d expect when we paid over $500 to stay at the hotel per night. The hotel had one small “restaurant” (the size of a small Starbucks) offering breakfast. This is a huge hotel, so obviously the line for breakfast was about 25+ people deep. The Amway does not seem concerned with guest experience- despite the high cost of staying there. We went to celebrate my daughter’s birthday. We won’t be staying there again. Next time I’ll try to JW Marriott across the street.
Stayed 1 night in Feb 2026

8/10 Good

Adaire

Stayed 2 nights in Feb 2026

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities
Our original room wasn’t ready so they upgraded our room but shower was making loud noises but other then that it was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service at the hotel was great. Every team member had a smile and was helpful. The room was clean and accommodating. I didnt care for the bathroom layout. It was small and the toilet paper holder was in an awkward spot. The toilet reminded me of a public toilet due to its design. Those are minor irritants. The view was amazing! We were on the 23rd floor overlooking the river. We enjoyed dinner and drinks at Wolfgang Kitchen. The food and service was great. The skywalk to DeVos Hall was convenient for the show we enjoyed last night.
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms nice view
Stayed 1 night in Feb 2026

10/10 Excellent

Chester

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great location! Great amenities!
View from the room. (River view)
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a concert. The staff was fantastic and very accommodating. The room was large, with a good view and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, it is centrally located so you can easily walk to restaurants, bars and entertainment. The staff was friendly and Jason at the front desk was extra helpful!
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexis

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and comfortable. We stayed for one night but it was like a mini apt.
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Felt harassed by security heading to work in the devoss place connected to the amway I was walking out of the hotel elevator immediately being questioned like I’m up to no good Why am I here?, never seen you in here before!, Are you staying here?, let me see your room key Just felt a like it was a bit much and didn’t appreciate it
Stayed 1 night in Jan 2026

6/10 Okay

Sheila

Travelled with group
Liked: Property conditions & facilities
The bathroom had a bad smell (room 458); staff was very good
Stayed 1 night in Jan 2026

10/10 Excellent

Tracy Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean staff was awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Angelina, Vicksburg

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and staff kind.
Stayed 1 night in Jan 2026

2/10 Terrible

Craig

Vallet was a mess, spent 10 minutes waiting in turnout. Emded up.self parking. Party that was not shut down until just before midnight. Water in shower never got warm. We planned on going to Wolfgangs but woke up Sunday morning with pinkeye (first time we left house since Wednesday due to.weather)! We could not leave fast enough.
Stayed 1 night in Jan 2026

2/10 Terrible

Selina

Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place and the atmosphere of the downtown area was an amazing experience
Stayed 1 night in Jan 2026

10/10 Excellent

Cat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, friendly and helpful. The restaurant choices were great for adults and kids. The pool was a huge hit. We were in town for a hockey tournament and being able to use the skywalk was a BIG plus!
Stayed 1 night in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed here many times in the past, so take that into account. Room was nice as always, really liked the gym as well. Many options of equipment. Front desk gal was a bit nonchalant at check in. Almost seemed like I was a hinderance to her day. Really the only disappointment of the trip, but not a good first impression. Bellhop Fayez is always a delight and a shining star of the facility. They need to clone him. And all the valets were exceptional as well, as always. They hire very nice young men as valets. We will be back! Location is perfect, amazing room views and nice ambiance.
Room view
Stayed 2 nights in Jan 2026

10/10 Excellent

Anya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay here, it’s clean, rooms are beautiful and staff is very polite.
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2025