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Canopy by Hilton Grand Rapids Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Grand Rapids Downtown

Front of property – evening/night
Rooftop terrace
Bar (on property)
Lobby
Local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
131 Ionia Avenue SW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, Grand Rapids Children's Museum
    ‪6 min walk‬
  • Place, Downtown Market
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

View from room

Room, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony

View from room

Suite, 1 King Bed, Accessible, Balcony

7.4 out of 10
Good
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds, Accessible, Balcony

View from room

Executive Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Canopy by Hilton Grand Rapids Downtown

Hotel with a restaurant, 6-minute walk to Van Andel Arena
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton Grand Rapids Downtown's great location. During your stay, you're just a quick walk from Van Andel Arena. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at knoop, a theme restaurant that serves local and international cuisine
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Van Andel Arena and Downtown Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 4 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 2300 square feet (214 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly Canopy by Hilton Grand Rapids Downtown. For a fee, parking is available.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Knoop – This theme restaurant specialises in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Portico – On-site café. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • knoop
  • portico

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,300 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 5 to 17 per person
  • Covered self-parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Rapids Rapids
Canopy by Hilton Grand Rapids Downtown Hotel
Canopy by Hilton Grand Rapids Downtown Grand Rapids
Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Canopy by Hilton Grand Rapids Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 874 reviews
Rating 8 - Good. 102 out of 874 reviews
Rating 6 - Okay. 44 out of 874 reviews
Rating 4 - Poor. 28 out of 874 reviews
Rating 2 - Terrible. 17 out of 874 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Faye

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean, comfortable, aesthetic, with wonderful staff. Didn’t love the breakfast setup being a restaurant instead of a typical lowkey buffet.
Stayed 1 night in Oct 2025

10/10 Excellent

Marsha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night away

Very nice hotel. Loved the roof top bar
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean main spaces, clean room. Staff was friendly. Tons of restaurants and things to do near by. Lots within walking distance. Loved the restaurant and bar on the top level. Being able to take drinks back to our room with us was great! Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel, Petoskey

Stayed 1 night in Sep 2025

10/10 Excellent

Faith

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great! There was a wonderful view overlooking part of the city and we were not facing the sun in the morning, which was lovely. The staff was very friendly and helpful. I would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Change your shower products

Very clean, great service at bar for drinks and dinner, doors slam shut SO loud so very hard to sleep as soon as anyone wakes up on your floor-about 5:00am the day I was there. Shampoo and condition stink like a campfire (not what you want your hair smelling like)! Last time I stayed there I thought it was just spoiled but it was the same this time. Love the convenient parking garage and easy to walk everywhere. I was there for the concert at VanAndel.
Stayed 1 night in Oct 2025

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - new and modern
Stayed 1 night in Oct 2025

8/10 Good

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient location. Friendly and helpful staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities
Bathroom shower wasn’t the best. Beds were not as comfortable as they should have been. Dusty room
Stayed 2 nights in Oct 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holel and staff are Awsome!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mika

Stayed 2 nights in Oct 2025

10/10 Excellent

dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, modern, up to date, super clean. All the workers were great. We did valet for our parking. Really short wal to Van Andel arena. Very safe area.
Stayed 1 night in Oct 2025

10/10 Excellent

Kyriakoula, Stittsville

Stayed 2 nights in Oct 2025

10/10 Excellent

Kyriakoula, Stittsville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very inconsistent and often things that were empty were not replenished when the room was cleaned. The front desk team was amazing!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Alyson

Stayed 2 nights in Oct 2025

6/10 Okay

Erin

Travelled with partner
Peoples old takeout food was left in the hallway at the water station. Limited availability in food and kitchen closed down early. Shower stains around shower. Broken lamp in room. Unresponsive to requests for early check in and rude over phone.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms!
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Spencer

Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Sebastian, Nassau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and airy. It’s in a walkable location. I had a bit of an issue at the roof top restaurant as they seemed to have lost the order (or didn’t have the food item), so waited for over 45mins, but once the staff realized they were apologetic and offered a discount. Overall, I recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, quick check-in, close to everything!!
Stayed 1 night in Oct 2025