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Hampton Inn & Suites Grand Rapids-Airport 28th St

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids-Airport 28th St

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV
Indoor pool
Lobby
Reception
Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
5200 28th St Se, Grand Rapids, MI, 49512
  • Place, Patterson Ice Center
    ‪3 min drive‬
  • Place, MSA Fieldhouse
    ‪3 min drive‬
  • Place, Van Andel Arena
    ‪13 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

9.2 out of 10
Wonderful
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Room

10.0 out of 10
Exceptional
(6 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Room

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, 1,000 reviews
The price is CHF 79
includes taxes & fees
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About this property

Hampton Inn & Suites Grand Rapids-Airport 28th St

Hotel in Grand Rapids with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Hampton Inn & Suites Grand Rapids-Airport 28th St offers 98 accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Grand Rapids-Airport 28th St. During your stay, you'll be within walking distance of Patterson Ice Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Patterson Ice Center and a few minutes from MSA Fieldhouse
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Grand Rapids-Airport 28th St offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Grand Rapids-Airport 28th St also features coffee/tea in common area, express check-out, and a lift. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn 28th Hotel Grand Rapids Airport Street
Hampton Inn Grand Rapids Airport 28th Street
Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St Hotel
Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St
Hampton Inn Suites Grand Rapids Airport 28th Street
Hampton Inn Rapids 28th St
Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel
Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids

Reviews

Hampton Inn & Suites Grand Rapids-Airport 28th St Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

10/10 Excellent

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice. Clean&Quiet.
Stayed 4 nights in Aug 2025

6/10 Okay

Jason

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Anthonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room strongly smelled of cigarette smoke and was unacceptable. We were (immediately) assigned another room which was fine. I would think that hotel personnel would have noticed the strong smell of cigarette smoke and would have notified management that the room was not not acceptable to guests. Shuttle service to the airport was convenient although shuttle times should have been posted on the hotel's website.
Stayed 1 night in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed. Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Travelled with partner
Loved the airport shuttle and that staff opened the breakfast area at 4:15am so we could eat prior to heading to the airport- super appreciative of that!
Stayed 1 night in Aug 2025

10/10 Excellent

James W

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

robert

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Stayed 4 nights in Aug 2025

10/10 Excellent

Tiiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bedd with quality linens, very clean, and personable and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, as always. The only thing I dislike is the noise from the AC, but I use earplugs.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice property near airport location. Keep up in good condition
Stayed 1 night in Jul 2025

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I would like to mention Page who helped me out so much. She was a life saver for my short stay. The property was great. Room was awesome and comfortable. Nice and quiet. I didn’t make it to breakfast so I can’t comment on that. I would definitely stay there again. If you’re going for business and have time visit Reed lake. Driving around on the back roads was beautiful. Food, shopping and Biggby right around the corner and super close to the beach expressway.
Stayed 2 nights in Jul 2025

8/10 Good

Sonya

Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is updated and very clean the only bad thing is that the halls seem to have to temperature control after the first floor so they get pretty got and the elevator makes a noise that sounds like its gonna drop which is a little scary but all things aside its a great place to stay would definitely come back
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was in excellent condition with newly renovated rooms and friendly staff. The only major issue was that I never received a receipt after asking for one. This is an issue because I reserved two rooms with a single credit card, but each room was paid for separately. Initially, the credit card was not charged the correct amount. The Hampton Inn desk staff told me more than once that I would get a receipt directly from Expedia, but I have never received one. I have tried contacting Expedia and the hotel directly, but as of three days later, have still had no follow up and no recepit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colby

Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jossie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the room was clean and spacious. Staff was very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025

10/10 Excellent

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has to be one of the most updated I’ve stayed in. The TV is super nice and I love that it pivots so you can watch it from the couch or bed. The upgrade to get a couch area wasn’t much more but was so worth it in my opinion.
Stayed 1 night in Jul 2025

8/10 Good

John

Clean, spacious, friendly staff.
Stayed 1 night in Jul 2025