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Hyatt Place Grand Rapids-South

3.0 star property

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Photo gallery for Hyatt Place Grand Rapids-South

Exterior
Indoor pool, pool loungers
Breakfast, lunch, dinner served; American cuisine
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
2150 Metro Lane SW, Wyoming, MI, 49519
  • Place, Frog Hollow Playground
    ‪1 min walk‬
  • Place, Grand Valley Medical Specialists
    ‪8 min walk‬
  • Place, Mercy Health Southwest Campus
    ‪16 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Grand Rapids-South

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Grand Rapids-South offers 113 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. 42-inch flat-screen televisions come with pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Wyoming hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Grand Rapids-South. During your stay, you're just a quick walk from Frog Hollow Playground. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Guest Kitchen
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Frog Hollow Playground and 9 minutes on foot from Grand Valley Medical Specialists
  • Cats and dogs welcome for a fee (restrictions apply)
Hyatt Place Grand Rapids-South offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. The business-friendly Hyatt Place Grand Rapids-South also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Wyoming hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Guest Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Guest Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Grand Rapids-South
Hyatt Place Rapids-South
Hyatt Place Rapids-South Hotel
Hyatt Place Rapids-South Hotel Grand
Hyatt Place Grand Rapids-South Hotel Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids South
Hyatt Grand Rapids Wyoming
Hyatt Grand Rapids Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids-South Hotel Wyoming

Hyatt Place Grand Rapids-South Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 569 out of 1005 reviews
Rating 8 - Good. 223 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good location, close to Grand rapids and holland.safe and secure area
Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

10/10 Excellent

Felicia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Clean rooms etc
Stayed 1 night in Jan 2026

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here due to having a family member in the nearby hospital. They do offer a discount for hospital-related stays. Staff were all helpful and courteous. Room and common areas were clean and well-maintained. Very contemporary room layout and decor. Free breakfast was pretty good with a decent range of options.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaylon

Stayed 3 nights in Dec 2025

6/10 Okay

Naomi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My key did work, all staff were on cell phones. The amenities you said you had you didn’t! Could not even enjoy breakfast because the staff was hanging over you to clean up and make you go away. They also were not friendly and pretended not to know English. Disappointed
Stayed 1 night in Jan 2026

2/10 Terrible

Parker

Disliked: Cleanliness, property conditions & facilities
Dear Hyatt Guest Relations Team, Upon arriving at our room, we noticed the refrigerator still contained items from a previous guest. At first, we assumed this was an oversight. However, when we attempted to use the shower, we found the handle was broken and it was clear the shower had not been cleaned. These issues indicated that housekeeping did not complete their responsibilities prior to our arrival. I went to the front desk to report issue woth shower the response made me feel as though my concern was an inconvenience, as she looked at me and asked what I expected her to do. After some hesitation, she stated that maintenance would contact us the following day, which was not an acceptable solution given the circumstances. I then contacted Hyatt Customer Service. Unfortunately, the AI chat disconnected unexpectedly, and although I was told my complaint would be escalated, I never received a follow-up call or email. I am very disappointed in this experience, especially from a hotel chain known for quality and guest care. The lack of urgency, communication, and accountability made us feel that our concerns were not taken seriously. I hope this feedback is reviewed and addressed appropriately, as this experience fell well below the standards I associate with the Hyatt brand.
Stayed 4 nights in Dec 2025

10/10 Excellent

chanty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have like a better selection on beers like corona and Heineken
Stayed 2 nights in Jan 2026

2/10 Terrible

Todd

Travelled with family
Disliked: Amenities
I used to only go to Hyatt Place when I was traveling, and was literally one of the first guests when this location opened. It appears to have recently been renovated and the changes are for the worst. No more carpet in rooms. I found this very disappointing and uncomfortable during the cold weather. No more walk in showers in the handicapped room and the sink outside the bathrooms was never a favorite but now there’s no place to put my shaving kit and other items. Worse yet, the bright lights on the mirror light up the whole room when on, which is inconvenient when others are trying to sleep. On the lighting, that too has become a mess. Aside from the overly bright 5000k cold color temps, light switches are both hard to find and the sofa area lamp doesn’t even have a light switch on it, so customers are pulling out the cord to turn it off! Why not a plug on both sides of the bed for charging phones? Ever think of couples staying there? The heater sounds like a diesel truck when on, and why isn’t there a microwave in the rooms? Whomever designed this and the cold blue color scheme and the absolutely annoying lighting really should be fired / more so, whomever gave the green light for this should also go. It has the ambience of a truck stop. You’ve ruined a really good brand with these changes and lost me as a customer.
Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Stayed 3 nights in Dec 2025

10/10 Excellent

Ron

Stayed 1 night in Dec 2025

10/10 Excellent

Ronda, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice service. Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Liked: Amenities
Parking great and great selection at the bar. Staff friendly and very helpful. Room great and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean, roomy, convenient with a very friendly, helpful staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and conveniently located.
Stayed 3 nights in Dec 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a partially divided sitting area. Lots of lights and places to hang clothing
Stayed 1 night in Dec 2025

10/10 Excellent

Gibi

Stayed 1 night in Dec 2025

2/10 Terrible

Deby, Brentwood

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is horrible. I can not work in my room or the lobby with poor Wi-fi service. Can not even transfer/upload small files. I've reported to the hotel staff and both managers as well as leaving multiple messages but never had the courtesy to return my phone calls. It is known issue per front desk staff but management refuse to acknowledge. This is the first time and last I will be staying there.
Stayed 4 nights in Dec 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Room was clean, the staff was great. The only problem I had was at about 4:30am someone opened our room door, thankfully we had the latch over because the secondary deadbolt did not work.
How the door latch was when I woke up
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and courteous. Room was fantastic and clean. Great room for the price. Breakfast was small but was really good. Would highly recommend.
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Nice room and clean. Very drafty hotel and cold air
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was adequate and needed to have buffet items replenished more frequently. Despite asking the front desk three times for light housekeeping service, it never happened.
Stayed 2 nights in Dec 2025

10/10 Excellent

LeAnn

Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Stayed 1 night in Dec 2025