Urban Hotel Grantham propose de nombreux services de choix comme un jardin. Le Wi-Fi est disponible gratuitement dans les espaces communs. Un parking en libre-service est disponible.
Big thanks to the gentleman on the reception desk who was kind enough to help me search for my phone late last night.
Phone was found. All was well. But the young man left a very good impression of the Hotel in my mind. Please thank him.
Room was lovely as were staff, the only slight down side was the bits of black mould around the shower tray seal and the soap dish by the wash basin, really needed a good clean. On the whole lovely hotel in good location, just needed a little attention to detail in housekeeping
The staff were polite on arrival and departure. Room was nice and bed very comfortable.
Only negative was that there was nowhere to get an evening meal or breakfast.
Room took over 4 hours to heat up, went to bed in the end (once it warmed up at 40° Cit could be turned down to 27°C which was comfortable for the rest of the stay (2 night stay). Put the trouser press on to help heat up (helped a little)
Towel rail in bathroom didnât work at all and no further heating in there. Carpets a bit threadbare in places too. Staff were nice and friendly.
Big hotel, spacious rooms, comfy beds, friendly staff, serving breakfast in the morning. 24h reception and bar, they open and serve you whenever you want.
Check was smooth and easy. Room was stone cold on arrival. No heating on at all and bathroom radiator would not turn on. Room heated up after about an hour of having the panel heater on however maintenances to be called to resolve the issue in the bathroom. An extra duvet was requested that did not arrive until a second request was made for it. Bed was lovely and large however could have had a firmer mattress for my liking. Overall a pleasant room for the cost.
The staffs are lovely,
Room are neglected, my bed was torn in places. The one coffee mug, not cleaned properly, even one of the bed was made properly.
Toilet is uncomfortable.
Location is great, for exploring.