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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪10 min walk‬
  • Place, Bavarian Falls Park
    ‪15 min walk‬
  • Place, Call of the Wild Museum
    ‪16 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Gaylord

This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 10 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 155 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 166 out of 1000 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jillian

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The individual that checked us in was awesome. We had just come through a storm and he helped my mom up the stairs while I was taking care of other things.
Stayed 1 night in Dec 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not clean the room daily or replace towels. The staff did not even make sure the room was stocked with supplies like toilet paper. When there was an issue with the toilet they handed me a plunger and gloves. I would not recommend anyone staying at this location. Do not waste your money on this hotel. Even if you have to spend a little extra do not stay here, stay somewhere else.
Stayed 16 nights in Dec 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Lucy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Dec 2025

8/10 Good

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

JACK

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2025

8/10 Good

Gregg

Stayed 1 night in Nov 2025

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
The entire place smells, hallways and rooms ..nonsmoking rooms smell like smoke.
Stayed 1 night in Nov 2025

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets and towels stains all over shower drain was broken and clogged
Stayed 1 night in Nov 2025

2/10 Terrible

Jasim

Stayed 1 night in Nov 2025

2/10 Terrible

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what I booked. I booked a room with a walk-in-shower. it didn.t have. the shower in the bath was broken and laying in the tub. couldn't use. They would not work with us. We left, and didn't stay.
Stayed 1 night in Oct 2025

2/10 Terrible

troy

Stayed 6 nights in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel is a lot nicer than it was last time I was there but what happened to the breakfast? that use to be a lot better
Stayed 1 night in Oct 2025

2/10 Terrible

Gwendolyn

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible breakfast! Cereal??? Dirty grounds and squatters
Stayed 3 nights in Oct 2025

8/10 Good

Staci

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

6/10 Okay

Larry

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel was adequate to needs and for the price, no complaints except for the filthiness of the floors in the room. Bad enough that when I tried to mop up some spilled water using a bath towel, the towel came up blackened. And, when I walked around barefoot in the room for 20 minutes after showering, I had to clean my blackened soles before putting socks and shoes on. Don't see how this gets so bad unless the hotel deliberately neglects cleaning the room floors for extended periods of time.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
broken safety lock on door was broken. dead bolt on door would not latch . bathrooms need updating
Stayed 1 night in Oct 2025

2/10 Terrible

wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever nasty
Stayed 1 night in Oct 2025

2/10 Terrible

tina

Stayed 1 night in Oct 2025