Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Reception
Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪17 min walk‬
  • Place, Call of the Wild Museum
    ‪2 min drive‬
  • Place, Bavarian Falls Park
    ‪2 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Tru By Hilton Gaylord, MI

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Gaylord, MI. During your stay, you'll be within walking distance of Otsego County Historical Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in common area, a corner/local shop, and a front desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 585 reviews
Rating 8 - Good. 116 out of 585 reviews
Rating 6 - Okay. 58 out of 585 reviews
Rating 4 - Poor. 20 out of 585 reviews
Rating 2 - Terrible. 22 out of 585 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The building was neat and tidy, with plenty of ice machines and a place to fill up your water bottle. Our room was cute and clean. Very friendly staff. We would definitely stay here again!
Stayed 2 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean, staff was helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
There was not a hot tub
Stayed 2 nights in Feb 2026

8/10 Good

Harvey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Pleasant staff
Stayed 1 night in Feb 2026

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel-family friendly, clean, welcoming staff. Only rating 4 stars instead of 5 because the mattresses were rock hard.
Stayed 3 nights in Feb 2026

8/10 Good

Beth

Clean room and staff
Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and wonderful breakfast!
Stayed 1 night in Feb 2026

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert, Howell

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean room. Good amenities. Liked the soap in shower and bathroom. I hate the cheap bar soaps. Breakfast was good. Nice lobby with TVs. Staff very nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities
Room was well kept.
Stayed 1 night in Feb 2026

10/10 Excellent

Kathleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms and all public areas are very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Therese

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms white Clean towels. Plenty of pillows
Stayed 2 nights in Jan 2026

10/10 Excellent

Jerry Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet affordable/reasonable. Never a problem checking in or out. Other family members that travel this way prefer to stay here too. My niece says, “this is my favorite place to stay” when they travel to lower Michigan.
Stayed 1 night in Jan 2026

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities
Friendly staff clean rooms
Stayed 1 night in Jan 2026

6/10 Okay

Sumaya

Travelled with family
Breakfast could be more extensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Sherrilyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean and spacious. The beds were luxurious and comfortable. The staff was couteous and polite. An over all experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 3 nights in Jan 2026

4/10 Poor

Lynn

Stayed 1 night in Dec 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal breakfast options compared to other Tru, food was often out and coffee Rand out often
Stayed 2 nights in Jan 2026