2/10 Terrible
Paula
Travelled with group
21 Oct 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
IFirst of all, the key PIN number to my room didn’t work and there was no one available on-site. When I called the contact number, there was no answer so I had to leave a message and didn’t hear back from anyone for over an hour. The rooms are very dated, and there’s no coffee maker in the rooms. It is hard to believe the Red Lion Inn, a supposedly upstanding hotel, who consider this motel and offshoot of their larger hotel, would allow their name to be associated with this trashy place. As soon as we arrived, a school bus dropped off two young middle-school aged children who proceeded to enter one of the rooms and they were later joined by 4 other high-school aged looking kids, male and female, with 6 of them sharimg one room. I never saw any adults. While they were quiet, it was unsettling. My friend and I finally got into our adjacent rooms, and went out for dinner. Upon return, my friend’s room had several bugs in her bed and let’s just say south of the border body hairs! We called the number again, and this time someone did answer—we told them we were uncomfortable staying there and wanted to leave. After waiting while she contacted her “manager”, they did agree to refund us our money. We then packed up and left, around 10 pm for a two hour drive home. I am hoping they honor their agreement to refund us our money. At $175.00 a night for one room, this place was an utter disappointment.
Paula
Stayed 1 night in Oct 2025
