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Princess Grand Jamaica Resort - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Princess Grand Jamaica Resort - All Inclusive

Outdoor banquet area
Terrace/patio
Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi
4 outdoor pools, pool cabanas (surcharge), pool loungers
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Industry Cove, Green Island, Hanover
  • Place, Half Moon Beach
    ‪8 min drive‬
  • Place, Bloody Bay Beach
    ‪18 min drive‬
  • Place, Seven Mile Beach
    ‪24 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Swim Out Princess Junior Suite

Swim Out Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Princess Junior Suite

9.2 out of 10
Wonderful
(21 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Family Junior Suite with Bunk Beds

Princess Family Junior Suite with Bunk Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Family Junior Suite with Bunk Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Princess Junior Suite

Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Junior Suite

8.8 out of 10
Excellent
(36 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Swim Out Platinum Junior Suite

Swim Out Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Platinum Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Platinum Junior Suite

Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Platinum Junior Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Luxury Junior Suite with Hydromassage

Princess Luxury Junior Suite with Hydromassage | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Luxury Junior Suite with Hydromassage

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial One Bedroom Master Suite

Imperial One Bedroom Master Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Imperial One Bedroom Master Suite

  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Princess Grand Jamaica Resort - All Inclusive

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Princess Grand Jamaica Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Princess Grand Jamaica Resort - All Inclusive offers 590 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and an iron/ironing board. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Green Island resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Senses Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Princess Grand Jamaica Resort - All Inclusive, you'll be close to Half Moon Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 9 restaurants, a coffee shop and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to facials, body treatments or hydrotherapy at Senses Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes volleyball, parasailing and a playground
  • 14 minutes by car from Bloody Bay Beach and 6 minutes from Half Moon Beach
Princess Grand Jamaica Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Princess Grand Jamaica Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Green Island resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The resort hosts a free manager's reception daily.
Princess Grand Jamaica Resort - All Inclusive has 9 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Off-site tours
Children's club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates

Entertainment

On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Paddleboard
  • Parasailing
  • Playground
  • Shopping centre
  • Snorkelling
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Princess Grand Jamaica
Princess Jamaica Inclusive
Princess Grand Jamaica All Inclusive
Princess Grand Jamaica Resort - All Inclusive Resort
Princess Grand Jamaica Resort - All Inclusive Green Island

Princess Grand Jamaica Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 654 reviews
Rating 8 - Good. 141 out of 654 reviews
Rating 6 - Okay. 57 out of 654 reviews
Rating 4 - Poor. 19 out of 654 reviews
Rating 2 - Terrible. 22 out of 654 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the Beautiful aesthetics the property has. Also loved the food truck. A la cart restaurants could have been better. The best one was the Jamrock. Overall we had a wonderful time.
About to go kayaking.
Family paddle boating
Water park
Stayed 7 nights in Jul 2025

10/10 Excellent

Toni

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay with Thoughtful Butler Service! We had an unforgettable stay at Princess Grand Resort Jamaica! The resort is absolutely gorgeous, the food was delicious, and every part of the all-inclusive experience was seamless and luxurious. The true stars of our vacation were our incredible butlers, Carl and Daviesha. Their service was above and beyond-professional, warm, and incredibly thoughtful. One of the highlights was returning to our room to find a beautiful thank-you surprise waiting: rose petals, and a relaxing bubble bath already drawn. It was such a kind and personal gesture that made us feel so appreciated and pampered. Carl and Daviesha made every day feel special, and their attention to detail is unmatched. This was hands down one of the best service experiences we've ever had. If you're looking for a luxurious getaway with genuine, five-star hospitality, Princess Grand Resort Jamaica is the perfect choice. We can't wait to return!
Stayed 5 nights in Jul 2025

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was nice. Food was good and entertainment was great! ISSUES You pay for all inclusive but... - buffet staff, coffee shop staff, the guys at the beach who push the little boats/kayaks out , restaurants, housekeepers, bartenders, literally everyone wants tips for the simplest things (NOT ALL STAFF). Imagine you are paying TIPS to everyone who does something as simple as pour you water. One housekeeper one morning look like she was so upset to clean the room. I had already made the bed but kleenex box was empty and towels to be replaced. Got back to the room and she remade the bed and garbage taken, that was it. I had to ask another cleaner to give us towels and kleenex. I got a very good housekeeper after, and that lady I tipped cause she actual cleaned my room and she was ALWAYS nice. My first restaurant experience was terrible! One young lady was doing the most work. Cleaning tables and set them while trying to greet and seat people - I TIP her. There was one guy in a suit who literally did NOTHING except chatting up young women while this lady was overworked. I waited over an hour to get a seat and I stood looking at empty tables unoccupied for 20+mins at a time cause the lady was struggling doing so much by herself. Someone reported to front desk cause they were waiting just as long if not more, and that's when people got seated. I tipped others too but the expectations of everyone, everyday tip is insane! One lady said $10USD is good tip each time
Stayed 8 nights in Jul 2025

10/10 Excellent

Densworth, Hamilton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very new and well kept,helpful and friendly staff. Overall we had a great time just a few things need to be fine tune but despite that a very wonderful resort.
View from my swimout suite
Stayed 3 nights in Jul 2025

8/10 Good

Alen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort was great. The first 1-3 days I would def give it a 10/10. However; towards day 4, house keeping completely missed cleaning our room and we didn’t have any towels for 1.5 days. This is all fine if they didn’t take the old ones but we were left with no towels and a small kid. The hallways were also really dirty and sand everywhere. Other than that, best beach, great room size, amazing beach & fun activities all around. The only downfall is that really the hallways to the rooms and windows are filthy. They need to really get more cleaning help and when you call for something you don’t really receive it…. So you have to go search for it yourself.
Stayed 6 nights in Jul 2025

10/10 Excellent

CONTESSA, Morgantown

Stayed 3 nights in Jul 2025

4/10 Poor

Haimraj, bronx

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Day 1: Upon arrival we were not given the welcome treat. No welcome drinks, warm towel. We actually had to ask for a drink. Dinner: even though we stayed at the family side of the resort. There were only 4 restaurants available. I also noticed Monday-Thursday one of the 4 restaurants is usually closed. The MVP lounge which is usually a game room that everyone is allowed into after 9:30 kids are not allowed into there which makes it more limited for family. The only restaurant we really went to was the buffet and Jamrock the Jamaican restaurant. Jamrock had amazing food. The portions were a bit too small. Even though they say reservations are not needed they are needed and you can’t even make reservations. It’s impossible. There’s no option for it even on the app which also the app does not work that great. Most days we end up going off at the resort to get food. One night we waited over an hour to be seated. There is one bartender shared between 2 to 3 restaurants. This is a modern resort, but you do not get the Jamaican feeling. You do not feel that you’re in Jamaica. There’s no one selling anything on the beaches, which is a plus and minus on its own, but also there were no coconuts not even being sold in resort so you truly did not get the Jamaican Caribbean feeling. One plus the shower in the room was great the pressure the temperature probably one of the best showers. We had a swim out suite and it was good. Service is slow and more staff is definitely required
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and the amenities were well worth it. I would recommend this property for all travelers coming to Jamaica.
Stayed 3 nights in Jul 2025

4/10 Poor

stacie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are coming for the beach, this is not the resort for you. Small man made beach, the deepest it was is 3 feet. The is no shade unless you get there early to get one of the handful of cabanas or umbrellas. Check in is a nightmare!!! arrived at 230 pm and did not get into our room and have our luggage until 6pm. They didn't have our room available that we booked, we had purchased a platinum swim up and it was Unavailable until the next day. That was our first room. Moved to a platinum swim up the next day. They moved our room again on the 4th day. They did not tell us until 12pm when we had just rented a Cabana. We had to leave the Cabana and pack our room up. Our room that they changed was not ready until 5pm. Very much of an inconvenience. Wheelchair and scooter accessibility is almost none existent as we had a member in our party that rented a scooter from an outside business as they only have one for the whole property to rent. Room service is slow, I would advise to order one hour and a half before you are ready to eat. Our butler booked a dinner at the Italian restaurant and when we arrived they did not have the reservation for us. Food is average. The sound system that they have is very loud and echos. It may interrupt children sleeping or napping. I had high hopes for a nice new resort. This one falls very short. Not worth the cost. We have been to many resorts in Jamaica and this one by far was the worst.
Stayed 3 nights in Jul 2025

2/10 Terrible

Doris

Travelled with group
Staff and entertainment was not four or five star treatment
Stayed 3 nights in Jun 2025

6/10 Okay

Jessi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

DAMBER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to spend vacation with family! My two boys, me and my wife loved it! We stayed 10 days and enjoyed every bit of it!! I really hope the consistency in service remains down the line..
Stayed 7 nights in Jul 2025

8/10 Good

Efrat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall the resort is gorgeous beyond beautiful. This stuff was OK. Some of them was great. Some of them less dining was a bit of problem. They not taking a reservation for the restaurant so you have to be on time and if not you can wait an hour sometimes more to have a dinner. They have to make it more accessible to the customers overall it was amazing
Stayed 6 nights in Jun 2025

10/10 Excellent

Krystle Ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time and experience at The Princess Grand Jamaica. The rooms were beautiful and clean. The food was delicious with so many options. This was an awesome family resort with a kids water park and two large pools! The staff was so friendly and kind. Highly recommended this resort. It won't disappoint.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

4/10 Poor

Regina

Stayed 5 nights in Jul 2025

8/10 Good

Zavia

Liked: Cleanliness, property conditions & facilities
Ahh
Stayed 5 nights in Jun 2025

8/10 Good

Tashna

Stayed 3 nights in Jul 2025

6/10 Okay

GREGORY

Stayed 4 nights in Jul 2025

10/10 Excellent

Stef sweetie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. All clean, super nice staff, delicious food, fun entertainment and amazing pools.
Stayed 5 nights in Jul 2025

8/10 Good

Dawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful however food and staff could have been better. There was always a long wait for the a la carte restaurants, so I would suggest making reservations ahead of time. I was there celebrating my anniversary and our room never got decorated. Every all inclusive that I’ve ever stayed at has decorated our room if there for a special occasion. I was told on the last day that Princess Grand charges a fee to decorate the room. Our room was not cleaned well, only beds made daily. My mom’s room had no safe, no towels or wash clothes in her room upon arrival and had to wait hours for items to be brought to the room after not getting a room until well after 3pm. And there were a lot of other little things the hotel staff just missed the mark with but overall, the hotel was beautiful and the amenities were excellent. My family and I enjoyed our stay and would most likely visit the Princess Grand again. Side note: my brother stayed on the senses mangrove side, which is the adjacent ADULTS ONLY property and had none of our issues. He loved it!
Floating breakfast
Floating breakfast in private pool and cabana.
Foam party!
Stayed 5 nights in Jul 2025

4/10 Poor

Bairavi, hamilton

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Really wasn’t happy with our stay. The resort is supposed to be new, but it honestly doesn’t seem like they put in the time or money to make sure things were done well. On top of all the issues we had, my biggest complaint is the customer service. I’ve been to a lot of resorts in Jamaica and this was the first time I felt like most of the staff didn’t want to be there. You’d get the occasional friendly person, but overall, a lot of them just seemed disengaged or were on their phones—which was kind of wild.
Stayed 5 nights in Jun 2025

2/10 Terrible

Ravindran, hamilton

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Really wasn’t happy with our stay. The resort is supposed to be new, but it honestly doesn’t seem like they put in the time or money to make sure things were done well. On top of all the issues we had, my biggest complaint is the customer service. I’ve been to a lot of resorts in Jamaica and this was the first time I felt like most of the staff didn’t want to be there. You’d get the occasional friendly person, but overall, a lot of them just seemed disengaged or were on their phone which was kind of wild.
Stayed 4 nights in Jun 2025