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MainStay Suites Greensboro

2.5 star property

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Photo gallery for MainStay Suites Greensboro

Interior entrance
Coffee service
Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout curtains, iron/ironing board

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
7623 Thorndike Rd, Greensboro, NC, 27409
  • First Horizon Coliseum
    ‪13 min drive‬
  • High Point University
    ‪15 min drive‬
  • North Carolina A and T State University
    ‪19 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Greensboro

Hotel with free parking, in the vicinity of Oak Hollow Mall
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites Greensboro offers 120 accommodations with coffee/tea makers and a hairdryer. Premium satellite televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at MainStay Suites Greensboro. During your stay, you'll be close to All-A-Flutter Butterfly Farm. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • 11 minutes by car from Guilford Technical Community College and 12 minutes from Oak Hollow Mall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Greensboro. Self parking is free.

This Greensboro hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 34 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for USD 75 per day and up to USD 150 per stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Greensboro
Hawthorn Suites Wyndham Aparthotel
Hawthorn Suites Wyndham Aparthotel Greensboro
Hawthorn Suites Wyndham Greensboro
Hawthorn Suites Wyndham Greensboro Aparthotel
Hawthorn Suites Wyndham
MainStay Suites Greensboro Hotel
MainStay Suites Greensboro Greensboro
Hawthorn Suites by Wyndham Greensboro
MainStay Suites Greensboro Hotel Greensboro

MainStay Suites Greensboro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel: A+ for cleanliness. Staff very nice and professional. Check- in and out with a breeze.
Stayed 1 night in May 2025

10/10 Excellent

neville

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
It was an older hotel and the bed could have been more comfortable. The staff was friendly and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Business traveller
Disliked: Staff & service, amenities
My room was beyond smoky and she wouldn’t switch my room. I get headaches from cigarette smoke and almost slept out in my car. The next day the manager was nice and switched me. My sink and tub drain did not drain and I saw a bug in my kitchen counter. I was not happy.
Stayed 5 nights in Apr 2025

6/10 Okay

Arnold

Liked: Staff & service

Bare bones and a little less.

A lot of "normal" amenities were NOT provided - no ice (in frig and no ice machines on property), no hairdryer, no plates or silverware (even plastic), no iron (just an ironing board), no hot water on arrival which was later remedied, no housekeeping during stay. Staff was friendly and helpful, and tried but could not come up with a fork or spoon!
Stayed 2 nights in Apr 2025

6/10 Okay

Tarek, Metn

Business traveller
Disliked: Amenities, property conditions & facilities
Sierra did the impossible to support getting the hot water back. After 24hrs without hot water.
Stayed 7 nights in Apr 2025

8/10 Good

Jorge

Business traveller
Liked: Staff & service
Stayed 8 nights in Apr 2025

2/10 Terrible

Joe

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have stayed at this location three times, once again there was an issue with hot water the first day- there wasn't any. I was told, there were two hot water tanks and the tech was taking parts from one to get the other working. Tried to use the gym, elliptical machine not working. One morning, I was attempting to get coffee, in the breakfast area, much to my surprise, there was a 5'x5' hole in the ceiling. Lastly, I checked all three floors for ice machines, when I went the front desk asking if there were ice machines, I was told no and handed two ice cubes trays to make my own. I don't know who owns this place, but the owner should really consider another occupation. On a positive note, the staff was friendly and as helpful as possible.
Stayed 6 nights in Apr 2025

4/10 Poor

ANN, Gastonia

Disliked: Cleanliness, amenities, property conditions & facilities
Twelve bags of trash were piled up by the elevator. The trash can outside the hotel was overflowing when I checked in and still overflowing when I checked out the next day. I prepaid for a room with a queen bed and was given a room with a double bed. I requested to be moved to a room with a queen bed and was moved to another room with a double bed. The desk clerk was supposed to change my room in the system however did not. Found this out when someone came knocking on my door the next morning saying they were just given the room I was moved to. Do not plan on staying at this hotel again.
Stayed 1 night in Apr 2025

4/10 Poor

Eileen, North Hollywood

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Stayed 1 night in Apr 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Latoya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

MICHAEL S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had all sorts of amenities that were simple but make life easier
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 7 nights in Mar 2025

10/10 Excellent

Yansel

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Tyshawn

Stayed 2 nights in Mar 2025

6/10 Okay

James

Key card machine wasn't working had to leave the door cracked open every time I left the room, the shower was good
Stayed 1 night in Mar 2025