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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby sitting area
Interior
Property amenity
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

View in a map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Place, Roper Mountain Science Center
    ‪10 min walk‬
  • Place, Haywood Mall
    ‪2 min drive‬
  • Place, Patewood Memorial Hospital
    ‪2 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

Room amenity

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

7.6 out of 10
Good
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 1 Single Bed, Accessible, Non Smoking (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking (Mobility)

Room amenity

Standard Room, 1 Single Bed, Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

Suburban hotel with 2 restaurants and free airport shuttle
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers 202 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. During your stay, you'll be within walking distance of Roper Mountain Science Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the room service and the helpful staff
  • 7 minutes by car from Bon Secours Wellness Arena and 13 minutes from Prisma Health Greenville Memorial Hospital
  • Free airport, local-area and shopping centre shuttle service
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 75347 square feet (7000 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3.5-star Greenville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 24 for adults and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Hotel
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Reviews

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not sure if I will stay here again

The bed was terrible. I've stayed here before but this particular time the bed was terrible. There was no comfort to it at all I woke up in the middle of the night with a backache
Stayed 1 night in Aug 2025

6/10 Okay

Cammie

Travelled with family and small children
Liked: Staff & service
Checking into the property was quick and easy. It is located very conveniently right off of the interstate. The lobby was clean and spacious. I was directed to use the side door entrance as it was closer to the elevators and I was traveling with a young child however I would state that they need to remove the smoking area from right beside the back door. The room was dated, and the furniture looked like it had water damage as well as the bottom of the bathroom door there was some stains on the walls that were very questionable. However, the beds were super comfortable. I ordered a crib to be in the room when I did my reservation however, when I got to the room, the crib was sitting outside of the door in the hallway, I don’t know how long it sat there. I’m also happy that I brought my own crib sheet because the sheet that they gave me did not look very clean. I was a little disappointed in the state of the room. There were issues with the drapes that did not look like they were hung properly and the stains on the wall. I was very reluctant to let my child Down to walk around in the room. As I fear she touch something that was not quite clean. I expected more from Crown Plaza properties. The breakfast area was nice and clean however, the lobby area just below the breakfast area. The tables were not maintained, and they look like someone had eaten and left crumbs all over the place it was a holiday weekend, but it would’ve been nicer if more attention was paid to details
Grapes not hung properly
Water damage on furniture
Water damage on bathroom door
Questionable stain on wall
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was very attentive and knowledgeable. The breakfast was fresh each morning and the breakfast attendant, Ms. Beverly was a great hostess. Her service was A1. I will definitely recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Will stay again. Friendly staff and accommodations were amazing. When needing assistance, front desk was available to assist.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, amenities
Close to everything
Stayed 2 nights in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service, amenities
Located conveniently near the exposition center. But while the common areas appear in good shape and well kept, the rooms seem to have some deferred maintenance issues. Our AC didn't work in our first room, but staff moved us to another one, however that one was a bit musty smelling and had a loose shower head. Some of the repairs were obviously done by amateurs. However, staff was consistently great and helped with any problems. It appears they are making an effort to bring things back up to snuff.
Stayed 2 nights in Aug 2025

4/10 Poor

Dane

Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Stayed 2 nights in Aug 2025

8/10 Good

Raquel, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , would stay again .
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness
Love that it has Ruth’s Chris Steakhouse attached. They also have room service
Stayed 4 nights in Aug 2025

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very firm bed. Excellent accessibility options.
Stayed 1 night in Aug 2025

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a challenge with my keys. The staff were very accommodating Arla was nice upon check-in. The shuttle drivers were also Very nice. The rooms at the property are in of upgrading.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great hotel was clean
Stayed 4 nights in May 2025

10/10 Excellent

Shequanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cozy rooms with more than enough space for 2 with the king bed rooms. Parking is also conveniently located on the property for free!
Stayed 2 nights in Jul 2025

4/10 Poor

Shann

Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Such potential. But dirty. Couch is stained. Flakes of things in bathroom floor, bedside table not wiped off. Very disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff more importantly
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza is a very clean and quiet hotel. The staff were all very friendly, breakfast had a good variety and was yummy and there was always parking available near the entrance. Check in and check out were both a very smooth process. Room was equipped with the essentials needed (shampoo, conditioner, body wash, hair dryer, soap, lotion and a mini fridge) as well as plenty of towels for our stay. It's conveniently located about 15 minutes from downtown Greenville! If you're sensitive to smells, the air conditioner unit in the room does have a slight unpleasant smell to it but for no more than we were in our room, it didn't bother us too much. I believe it is only in the rooms because the remainder of the hotel smelt clean! Overall, we enjoyed our stay here and would definitely return when back in Greenville!
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the breakfast was good, and the location was superb.
Stayed 2 nights in Jul 2025