Gina was great- friendly and she made sure we were comfortable with suite. She did share that the hotel is under renovations and we look forward to visiting again and checking out the changes! Weâve been coming here for years. Staff always nice. Breakfast has many options and good quality.
Looks as if itâs undergoing renovation but that wasnât made clear. It smells of mildew. The staff was very friendly but i wouldnât stay here again.
When we arrived, the room key machine was broken. The desk clerk had to walk guests to their room to allow access each time but she was gracious and polite..not really an issue. We requested a late check out on Saturday due to a funeral that would end aroud 2 pm. We were granted till 1:30. all our family poured their luggage into our room. The "cleaning lady" threw a tantrum in the lobby about how we should have left and taken our stuff at check out time not knowing that some of the family was in the lobby while we changed clothes to ready ourselves to leave. she was classless and unkind. All the other workers were gracious and kind.
This may have been just poor timing but the hotel was going through remodeling, the doors didnât work due to a card reader issue. The shower curtain allowed water to pour on the bathroom floor but that wasnât bad as it was a very sticky floor anyway. Just seems to be poorly managed.
Some of the pictures for this hotel arenât updated, so donât let that deter you. I always stay here for work, and my stay is always pleasant. Staff ensures you are comfortable and accommodated properly. Beds are clean and very comfortable, and breakfast is AMAZING. This is not a 5-star hotel, but itâs perfect for an overnight stay.