Pillow cases appeared dirty with some black marks or smudges, carpet looked dingy and dirty, neighborhood was off highway so not great but a convenient location for travelers I supposed. The front desk staff on arrival was very friendly and accomodating however.
nice and comfortable, a little noisy with traffic from services. staff very friendly and if booking through 3rd party and not direct ÂŁ5 car parking to pay at hotel.
I have stayed here twice and it's been great both times. The room was clean and well equipped, and the staff are helpful and friendly. Great value for money. There is a 5GBP parking fee now which I had missed in the listing but not bad really.
Hotel was very clean, warm and tidy, and the staff couldnât have been nicer. Breakfast was in the services which was accessible - only grumble is that the junior breakfast comes with a hot drink free (but only tea or coffee!!) and the only cold drink included was water. We had to pay over ÂŁ2.50 for an orange juice which seems ridiculous and were advised by breakfast staff that juice was no longer offered free to hotel guests with the junior breakfast. Not sure whose children will be drinking tea or coffee with their breakfast !!
For information only - we picked this hotel as attending a wedding at Gretna Green and on paper itâs a great location and minutes away from the chapels and other hotels but be aware - little to no options for taxis to and from this hotel. Very busy and fast unlit road without pathways so even though on maps you can walk to Gretna within 20minutes itâs impossible to do. Great hotel but if youâre attending weddings and intend not to drive consider something closer to the centre.
Unexpectedly had to pay extra money at the check-in desk for parking. No mention of this when I booked it via Hotels.com.
People booking directly via the website get parking free.
So, if Iâd booked directly via Days Inn I would have paid less than the Hotels.com price.
This is a bit of a scam, Hotels.com should be more transparent.
Could be better sign posted when you enter the service station car parking area, as the hotel is past this area. Blue badge spaces need remarking and enforcing. Despite two separate people informing reception that 2 vehicles parked without displaying Blue Badges these vehicles remained there overnight.