The room was very nice and clean. It was handicapped accessible, which we didn't need or request. Glenda at breakfast was very friendly, and fixed a problem with the waffle maker for me.
Friendly staff and helpfull , we spend one night here and the room we were giving was literaly falling appart door to toilet was falling off,sink broken,dirty linned,sticky floor and towels look liked they allready had been used one time.
The shower was not clean dirty rags where left hanging on the shower rack and it was hair in the tub. When I went to tell the staff the woman at the desk asked told well thereâs nothing I can do for you.
I needed 1 bottle of water but was told they could not give to me. The water $1 but it was 5am and I did not have my wallet on me. The clerk would not give anything unless I had cash. Also the room had a smell, the towels and wash clothes were stained from previous use and the bathroom was run down
The room was pretty clean and even the restroom. The front desk was nice and polite. 2 issues; the toilet was clogged and on the first use and flush it started overflowing, I checked in late and understand no one on duty to fix it, instead of giving me another room they gave me a plunger and then I came back for towels and a mop after fixing the issue then brought that back; second issue was in room coffee pot was dirty inside the water reservoir, I cleaned it and ran 7 out 8 cycles of clean water through it with debris coming out each time, I gave up on it. I didn't expect to work for my room or not have a relaxing tea before bed, but stuff happens. I slept well so it wasn't completely bad. In the end I'm a guest paying for a room to get rest. I got rest but worked for it.
I had to switch rooms because the jacuzzi was nasty the room was nasty had dead bugs on n the floor but switched switch rooms they didnât give me the room I pay for was with jacuzzi at all I done argue I just took and then charge me 40$ because o booked with u guys that doesnât say in the description