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SureStay by Best Western Grove City

2.5 star property

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Photo gallery for SureStay by Best Western Grove City

Free daily on-the-go breakfast
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1924 Leesburg Grove City Road, Grove City, PA, 16127
  • Place, Grove City Premium Outlets
    ‪2 min walk‬
  • Place, Libations Winery
    ‪18 min walk‬
  • Place, Wendell August Forge
    ‪18 min walk‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay by Best Western Grove City

Hotel with free parking, in the vicinity of Knockin Noggin Cidery & Winery
An indoor pool, a 24-hour business centre and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
SureStay by Best Western Grove City offers 60 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Grove City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Grove City. During your stay, you're just a quick walk from Grove City Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 9 minutes by car from Knockin Noggin Cidery & Winery
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. An indoor pool, a library, and a vending machine are also featured at the business-friendly SureStay by Best Western Grove City. Free self parking is available.

Smoking is allowed in designated areas at this Grove City hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Arcade/game room
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are available for USD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn by Radisson Hotel
Best Western Grove City Inn
Park Inn by Radisson Grove City
Park Inn by Radisson Hotel Grove City

SureStay by Best Western Grove City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 110 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here.
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
room clean. wifi good. good stay
Stayed 1 night in Nov 2025

2/10 Terrible

Katie

Business traveller
Disliked: Cleanliness, staff & service, amenities
This is a very dirty hotel. Every single towel and bed coverlet had yellow stains. It was shocking. The automatic door key unlocked the door but we had to take multi shoulder slams to get the door open. I do not recommend staying here. Hotel clerk was unpleasant to the line of guests checking in ahead of us so it should have been our first sign to cancel the reservation.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeramy

Liked: Cleanliness, amenities, property conditions & facilities
Great place at a great price!!!
Stayed 3 nights in Oct 2025

8/10 Good

sandra

Liked: Cleanliness, property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place was empty and look abandoned
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Travelled with family and small children
Disliked: Amenities
When I booked the room it advertised wifi, an indoor pool, and a continental breakfast. It also said that it offered cribs. I called the hotel to ask about getting a crib and the attendant said “I don’t know if they have those. I am new here.” I asked her to check for sure because I needed to know for sure if they would have one and she told me she was the only one there and I should just bring one just in case. She did not offer any further help or make any effort to find the information for me. Upon check in she told me that the indoor pool is closed and that the wifi would be down for the whole weekend. I entered my room and the sink, toilet, and bathroom in general did not seem to be cleaned. There was hair all over the toilet seat, the sink had remnants of something in it, and there was hair all over the bathroom floor. I went back down the hall and asked for some cleaning products to clean my bathroom. The attendant was folding laundry in the laundry room. She told me that she didn’t know where any cleaning products were, that this was mot her hotel, they pulled her from the one up the street and put here there without any training. She did not apologize or offer any remedies for the dirty area. She was standing near a shelf that had a dirty bottle of bleach sitting on it. I asked if she would at let me use the bleach and she handed me the bottle and said “there’s not much in it” and gave me a rag. I cleaned the bathroom.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked almost all boxes. Clean, comfortable. On the negative, the wifi was down and more variety in the breakfast bar would have helped. Good stay, and would stay again.
Stayed 1 night in Oct 2025

6/10 Okay

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great pit stop for one night and the staff was very friendly. The bed was comfortable and the room was clean. However, I would not recommend this for a longer term stay. The pool is closed indefinitely, the in-room tub was out of service, and the vending machine was out as well. No Wi-Fi. Great if you need a break from I-80.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

4/10 Poor

Carolyn

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel has deteriorated quite a bit since changing from Best Western. Missing toiletries/dated lobby/tacky temporary signage outside/tacky string of lights/non-professional looking staff/poorly stocked breakfast/no protein/ran out of bagels/indoor pool closed. The room itself was clean, but there was a missing picture on the wall. I heard another guest say, now I know why this was the only hotel in the area not fully booked (homecoming weekend). She walked in the breakfast room and then walked right back out without eating anything.
Stayed 2 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Three tries to get a room at check in. First room had not been cleaned. Second rooms heater did not work. Third room made strange noise when it kicked on. Told the internet would be down for an hour when we arrived. The next day they said, "waiting for boss to come in ". The second night drunks came in at 1am and were screaming in the hall. Trash outside building for 2 days. A pool was advertised but was out of order. Hotels.com should remove this property from its offerings. Terrible property!
Stayed 2 nights in Oct 2025

8/10 Good

Danille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Could use a little more cleaning
Stayed 1 night in Oct 2025

2/10 Terrible

Leigh

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No pool or hot tub, Fire pit area broken. Pictures are out dated as well as their rating. No soap. Shampoo and Cond. forget it. No elevator, had to carry our bags up stairs. Relocated to a new hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator. Pool was out of service. No gym. The young man at the front desk was incredibly friendly. Breakfast is danishes, cereal, toast and plain bagels. Juice and coffee. No good proteins. Outlets in the room are loose so items don’t stay plugged in. Room had a urine smell to it and sink didn’t drain well. It was a place to sleep but will not stay here again.
Stayed 2 nights in Oct 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is run down, just taken over by new group. Pool and hot tub are permanently closed. Rooms clean but run down. Breakfast offering is the most minimal in my experience. Security doors that require key for entry are disabled, anyone can walk in any time they like. No room service during our 3 day stay, had to track down service to get clean towels. Bugs in room, all furniture and carpet shows signs of wear or damage.
Stayed 3 nights in Oct 2025

6/10 Okay

Ryan

Travelled with family
The jetted tub in the room didn’t work, and the pool was out of order as well. It would have been nice to know these weren’t available when booking the room. The toilet in the room overflowed, and the front desk employee handed me two towel and a plunger, and told me to go plunge it.
Stayed 1 night in Oct 2025

2/10 Terrible

Hannah

Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here.

The room was filthy, the common areas were filthy, you could read a book through the bath towels (see attached pic) the fridge and microwave were not cleaned and the bathroom was gross. Other than that great job Radisson!!
Stayed 4 nights in Oct 2025

8/10 Good

Joseph

Liked: Staff & service
Just needed a place to lay our heads after a long day of driving. Bed was comfy, and the buolding was quiet. The front desk worker was also ver friendly
Stayed 1 night in Oct 2025

6/10 Okay

Rita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Room was usable. Breakfast was definitely grab and go - we did go elsewhere. Pool was down.
Stayed 2 nights in Sep 2025

6/10 Okay

Dallas

Travelled with group
Disliked: Property conditions & facilities
The Park Inn has so much potential, not sure why or how it hasn't bettered since transitioning from a Best Western to a Radisson. The pool was closed, heater apparently broken. The breakfast was juice, cereal, bread. What happened to the eggs, protein, waffle maker? The staff at the front desk was great at check in, I don't remember seeing any other staff as we had to get our own fresh towels. The location is perfect for those wanting to shop, see the town, enjoy surrounding restaurants. Will I stay again, maybe. The price is certainly attractive compared to other hotels but I hope some basic cosmetic work is put into the aging building.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Sink drains were filled with debris
Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Disliked: Staff & service
I mistakenly booked the wrong day. I called the hotel to rectify the mistake. I was told that “policy” would not allow a reschedule only an extension. There were plenty of rooms available that day and I acknowledge my mistake but was hoping they would work with me due to an unexpected emergency trip. It may be policy but is poor customer service. I booked my stay at another hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Maya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy, as we found a living cockroach in our bed the first night. The water pressure was horrifyingly bad, like a giant peeing on your head. The room was not cleaned thoroughly and the service was rude when there was anyone around. I saw one worker the entire four day stay. The AC barely worked and the lights were all dusty. The floor was sticky and the sheets were stained. It was not worth almost $300 for the stay. We will never stay there again nor recommend to anyone we know. The exterior is dated, messy, covered in cigarette butts, and overall embarrassing for their management. I hope that it gets cleaned up.
Stayed 3 nights in Sep 2025