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Hotel Alcalá Expo

3.0 star property

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Photo gallery for Hotel Alcalá Expo

Front of property
Outdoor pool
Premium bedding, down duvets, in-room safe, desk
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Calle Turquesa 2118, Colonia Residencial Victoria, Guadalajara, JAL, 44560
  • Place, Plaza del Sol
    ‪3 min walk‬
  • Place, Galleries Theater
    ‪10 min walk‬
  • Place, Expo Guadalajara
    ‪15 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds
  • Garden view

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About this property

Hotel Alcalá Expo

Hotel connected to the convention centre in Guadalajara with an outdoor pool
An outdoor pool, a restaurant and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk.
Hotel Alcalá Expo offers 38 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
With your stay at Hotel Alcalá Expo, you're connected to the convention centre and just a quick walk from Plaza del Sol. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Plaza del Sol and a 2-minute drive from Expo Guadalajara
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Hotel Alcalá Expo.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Hotel Alcalá Expo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 3 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; MXN 300 to 350 for adults and MXN 250 to 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcalá Expo

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 300 to 350 for adults and MXN 250 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Expo Hotel
Alcalá Expo Guadalajara
Alcalá Expo Hotel Guadalajara

Hotel Alcalá Expo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 103 reviews
Rating 8 - Good. 22 out of 103 reviews
Rating 6 - Okay. 11 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 7 out of 103 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Said

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron habitación al parecer con coc@ín@ y sucia. Reservé 4 habitaciones, las 4 sucias, con pelos, olor a cigarro, cobijas sucias y con pelos. LA CAMA MUY MUY DURA, unas no servía la puerta otra el lavamanos. Muchos huéspedes quejándose. No me hicieron válida la cancelación pero aún así me fui a otro hotel. Estéticamente bonito pero nadamas . Es una asquerosidad de hotel y servicio. No te engañes por las reseñas buenas, yo reservé 4 y todas estaban muy mal.
Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No me gustó el baño el agua se salía y tenía un mal aroma no me gustó la puerta nunca se podía cerrar
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good , room exelent
Stayed 2 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gusto mucho es que no hay elevador y para subir las maletas si es un poco dificil, todo lo demas fue excelente.
Stayed 8 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location..
Stayed 4 nights in Aug 2024

6/10 Okay

Arturo

Very regular service
Stayed 6 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El concepto, él diseño y la ubicación del hotel son muy buenas. El personal de recepción, (Juan Pablo y Vanessa) muy carismáticos y serviciales, la persona del desayuno (Maria Guadalupe) super amable y atenta. Pero a lo que se refiere de limpieza!!!! Si pudiera darle -1 al personal, lo haría con gusto. Para empezar,, en las sabanas encontré cabellos de alguien que por supuesto no eran míos, puesto que acababa de destender la cama. Las fundas de la cama entre sucias o percudidas! El baño tenía cabellos en las paredes de la bañera y en el piso. Y para colmo, el AC no enfriaba!! El hotel ofrece una piscina, lo que el hotel no describe, es el color verde sucio, con mangos y hojas del arbol en el fondo de la misma, asi que ni pensar en poner un pié dentro de ella. Yo me guíe por las reseñas de éste hotel para mi estancia, pero no se si me atreviera a quedarme una vez más aquí!
Stayed 2 nights in Jul 2024

6/10 Okay

Alfredo, Emiliano Zapata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar estuvo muy bien, el personal de recepcion eran muy amables y atentos, el unico problema fue con el personal de limpieza que solo hicieron la limpieza de la habitacion un dia.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brissa

Liked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Ishmael

Disliked: Amenities
It’s a nice cool place to chill
Stayed 5 nights in Mar 2024

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 4 nights in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar seguro y limpio
Stayed 7 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto que se escucha mucho el ruido de la calle por esta las habitaciones expuestas al ruido
Stayed 1 night in Sep 2025

6/10 Okay

PABLO JAVIER

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

2/10 Terrible

Moises

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agua fría en regaderas

Terrible, NO hay agua caliente, debes de bañarte con agua fría, en recepción te dices que como son celdas solares es lo único que calienta
Stayed 5 nights in Jul 2025

4/10 Poor

Claudia Maria Gamez

Disliked: Cleanliness, property conditions & facilities
ubicacion excelente, limpieza muy defisiente, controles de clima y tele sin pila cumple solo para dormir
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo Alberto

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Se descompuso la chapa de la puerta de baño y me quedé encerrado tuvieron que romper la puerta para sacarme. Nos cambiaron de habitación y la puerta del baño estaba muy hinchada y costaba mucho trabajo abrirla y cerrarla.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Blanca

Stayed 3 nights in Jun 2025

10/10 Excellent

Atenogenes

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel!!
Stayed 1 night in May 2025