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Hotel Portobelo

3.0 star property

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Photo gallery for Hotel Portobelo

Lobby sitting area
Exterior
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Place, Applicant Service Center
    ‪2 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(226 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Hotel Portobelo offers 86 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Hotel Portobelo's great location. During your stay, you're just a quick walk from Parque Revolucion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at PBH
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • 11 minutes by foot from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.
PBH – This restaurant specialises in Mexican cuisine and only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1331 out of 1710 reviews
Rating 8 - Good. 277 out of 1710 reviews
Rating 6 - Okay. 59 out of 1710 reviews
Rating 4 - Poor. 14 out of 1710 reviews
Rating 2 - Terrible. 29 out of 1710 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engineer

The Hotel is very convenient to walk and public transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel exceeded my expectations. Modern, clean rooms, friendly staff and secure parking for my motorcycle. It's also located a few mins walk from the cathedral and all the highlights in Guadalajara.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabel

Stayed 4 nights in Jul 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean and spacious modern rooms!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Super fun and clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Bernardo de Jesús Lomeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love all
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness
The staff and the hotel were wonderful
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Christian a

Stayed 4 nights in Jun 2025

8/10 Good

Roberto

Stayed 2 nights in Jun 2025

8/10 Good

William, atlanta

Clean well managed hotel in a great location. Perhaps the most reasonable hotel I have stayed at price wise. Highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey, La Quinta

Hotel housekeeping is great. Clean and comfortable rooms
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey, La Quinta

Liked: Cleanliness, staff & service
Area around the hotel is not pleasing. Housekeeping staff are excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Jesús Gpe.

Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I have been coming to the Portobello Hotel for many years now, and the reason being that they have been very friendly and helpful with every visit I have made. It is very central to many other places aside from downtown. I was privileged to a sneak preview of how the remodeled rooms will look like when they are all completed, and let me tell you, they will be absolutely fabulous, a definite upgrade.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a simple hotel not toofancy just right for you to stay.its at a busy area but you cant hear nothing inside.
Stayed 4 nights in Jun 2025

10/10 Excellent

Quang

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel. I will stay here again next time i visit GDL. it was clean, have everything i needed. It was close to a lot of restaurants and attractions. Staffs were nice and helpful. I'm glad my reservation wasn't able to be cancelled lol.
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en centro histórico.

Great place to stay and well located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
The hotel was great! Very clean, bed was very comfortable. Room was spacious, hotel is walking distance from el Centro (down town) and the Cathedral, also near shops to buy souvenirs. We’ve stayed in 3 different occasions and it’s been great.
Stayed 2 nights in Jun 2025

6/10 Okay

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Jun 2025