See all properties
Entire apartment

Once21 Apartments

3.5 star property

Choose dates to view prices

Photo gallery for Once21 Apartments

Terrace/patio
Basic Apartment, 1 Queen Bed with Sofa bed | In-room dining
Basic Apartment, 1 Queen Bed with Sofa bed | Living area | 40-inch flat-screen TV with cable channels, TV
Basic Apartment, 1 Queen Bed with Sofa bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Basic Apartment, 2 Bedrooms | In-room dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, JAL, 44620
  • Place, Midtown Jalisco
    ‪5 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪10 min walk‬
  • Place, Guadalajara Country Club
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬

Room options

View all photos for Basic Apartment, Multiple Beds

Basic Apartment, Multiple Beds | In-room dining

Basic Apartment, Multiple Beds

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 2 Bedrooms

Basic Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV

Basic Apartment, 2 Bedrooms

  • 100 sq m
  • 2 bedrooms
  • Sleeps 7
  • 5 Single Beds

View all photos for Basic Apartment, 1 Queen Bed with Sofa bed

Basic Apartment, 1 Queen Bed with Sofa bed | Living area | 40-inch flat-screen TV with cable channels, TV

Basic Apartment, 1 Queen Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine
Hotel Velvet Plaza
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 3,705 reviews
The price is CHF 53
includes taxes & fees
29 Mar - 30 Mar
Hotel Velvet Plaza

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Once21 Apartments

A rooftop terrace, dry cleaning and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area.
Once21 Apartments offers 3 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guadalajara apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

During your stay at Once21 Apartments, you're just a quick walk from Midtown Jalisco. Enjoy features like free WiFi in public areas and free self-parking, plus a rooftop terrace. This comfortable apartment building has 3 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area and a sitting area
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Avienda Chapultepec and a few minutes from Minerva Roundabout
  • Cats and dogs welcome for a fee
As a guest of Once21 Apartments, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. Once21 Apartments also features laundry facilities, dry cleaning/laundry services, and express check-in. Limited free parking is available on a first-come, first-served basis.

This Art Deco Guadalajara apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor areas

  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 200 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Art Deco architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Pets: MXN 200 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000 per stay
  • Cleaning fee: MXN 464 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The host will greet guests on arrival.

Property is also known as

Once21 Apartments Apartment Guadalajara
Once21 Apartments Apartment
Once21 Apartments Guadalajara
Once21 Apartments Apartment
Once21 Apartments Guadalajara
Once21 Apartments Apartment Guadalajara

Once21 Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Stayed 3 nights in Sep 2025

10/10 Excellent

Jihong

Liked: Cleanliness
Convenient location. Helpful staff.
Stayed 10 nights in Aug 2025

8/10 Good

Cindy Yu Hwei

Travelled with family
Liked: Amenities
Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Stayed 7 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Jan 2019

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, excellent location!

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Stayed 3 nights in Nov 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom place

Love the place
Stayed 3 nights in Oct 2018

10/10 Excellent

Daniel, Edison, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel like my house. My experience was great and very good.
Stayed 3 nights in May 2018

8/10 Good

Armandouy, San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Armandouy , San Francisco, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent we will be very happy to return here again!!!
Stayed 1 night in May 2018

2/10 Terrible

ChrisRod, Savannah, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware! Terrible customer service.

I booked a one night stay for my family of 5 at Once21 Apartments. We rented a car for our business/holiday trip to Guadalajara and called the hotel number (the one listed on the Expedia site) to discuss secure parking plans, and was unable to reach the mobile desk on a Thursday... I called again the following day (Friday), repeatedly, during business hours and then got a disconnected phone response. I contacted Expedia three times that day and they tried calling the site and nothing. I requested a cancellation at 4 pm, and the hotel charged my FULL payment and refused to refund because my stay was planned for Sunday. I called Expedia again to complain about my experience and immediately received a call from Mexico and the front desk person from Once21. I need to specify that they called from another number, not the one listed on the site. I told them I wanted to cancel because they were unreliable and unresponsive and they said No. They mocked me and said "you should have sent us an email if the phone does not work". I explained to the Expedia rep that I had small children and felt insecure about calling them upon arrival to get a key and have the same unreliable response from them and be stuck without a hotel. They charged my full payment and I have yet to get EXPEDIA TO PAY ME BACK, after experiencing such a hassle...Extremely dissatisfied with this experience after 15 years of loyalty to Expedia. Beware of this site!!
Stayed 1 night in Dec 2017

10/10 Excellent

MUL-DO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Stayed 2 nights in Jun 2025

10/10 Excellent

Dámaso Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny zuriel

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ericka Alejandra

Liked: Property conditions & facilities
Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
Stayed 4 nights in Mar 2025

10/10 Excellent

ulises

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Sergio, Monterrey nl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
Stayed 2 nights in Feb 2019

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!!! ☆☆☆☆☆

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio, limpieza, atención, seguridad y tranquilidad.
Stayed 2 nights in Dec 2018

8/10 Good

Jose T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin recepción. Oportunidad de asegurar el check in

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Stayed 3 nights in Nov 2018

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamentos muy agusto

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Stayed 1 night in Aug 2018