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Aparthotel

Ascott Guangzhou

4.0 star property

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Photo gallery for Ascott Guangzhou

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Exterior
Seasonal outdoor pool
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
No.73 Tianhedong Road, Tianhe District, Guangzhou, Guangdong, 510630
  • Place, Tianhe Stadium
    ‪6 min walk‬
  • Place, Taikoo Hui
    ‪6 min walk‬
  • Place, Grandview Mall
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living room | LCD TV, DVD player

Deluxe Apartment, 2 Bedrooms

  • City view
  • 108 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Living room | LCD TV, DVD player

Executive Apartment, 1 Bedroom

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 1 Bedroom

Premier Apartment, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 1 Bedroom

  • City view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | Living area | LCD TV, DVD player

Executive Apartment, 3 Bedrooms

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Ascott IFC Guangzhou
Tianhe
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.5 out of 5, Wonderful, 176 reviews
The price is CHF 137
includes taxes & fees
22 Jun - 23 Jun
Ascott IFC Guangzhou

About this property

Ascott Guangzhou

This aparthotel features a fitness centre, a sauna and a complimentary children's club. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with a DVD player, and a kitchen with a fridge, a stovetop and a dishwasher. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Limited housekeeping is available.
Ascott Guangzhou offers 207 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Guangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ascott Guangzhou, you're just a quick walk from Taikoo Hui. Features include free WiFi in public areas, plus a gym and a business centre. Built in 2008, this upmarket aparthotel has 207 apartments over 30 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 8 minutes by foot from Taikoo Hui and a 4-minute drive from Canton Tower
  • Airport and train station pick-up shuttle service available for a fee
Ascott Guangzhou offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 344 square feet (32 square metres) and includes conference space. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Ascott Guangzhou. A complete renovation of Ascott Guangzhou was completed in January 2024.

Smoking is allowed in designated areas at this 4-star Guangzhou aparthotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Property amenities

Pool/Spa

  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (CNY 80 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Car not required

Family friendly

  • Children stay free (see details)
  • Free children's club
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Toaster

Dining

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 75 for adults and CNY 37.50 for children

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: CNY 210 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV
  • Stereo

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 344 square feet of conference space
  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Doorbell and phone notification
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station

Things to do

  • Free children's club
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 207 units
  • 30 floors
  • Access via exterior corridors
  • Built in 2008
  • Reception hall
  • Renovated - January 2024
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Guangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 210 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 75 for adults and from CNY 37.5 for children
  • Airport shuttle fee: CNY 540 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CNY 80 per day (328 ft away)
  • Rollaway bed fee: CNY 210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ascott Guangzhou offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 14 April and close on 15 October.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ascott Guangzhou
Ascott Hotel Guangzhou
Guangzhou Ascott
Ascott Guangzhou Aparthotel
Ascott Guangzhou Hotel
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou

Ascott Guangzhou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 112 reviews
Rating 8 - Good. 46 out of 112 reviews
Rating 6 - Okay. 10 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Nina

Liked: Cleanliness, communication
The location is very convenient. But the room is old
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Good hotel in nice location

My one bedroom apartment was large. New decor, comfortable beds. My only complaint is that the floor was a little dusty.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Chin-Aik

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk and consignteur were great.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Karen Humbeline Bee Ngoh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious. Service staff are all polite and professional. Opposite the apartment is a big mall.
Stayed 4 nights in May 2025
Verified

8/10 Good

Hyojin

Liked: Cleanliness, room comfort
booked 2bedroom suite. it was newly renovated. clean breakfast needs improvement.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
The apt a bit rundown. Need to do major upgrade
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Miscommunication got to pay breakfast fo extra pax

Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Stayed 5 nights in Dec 2024
Verified

4/10 Poor

Houston

Disliked: Cleanliness, property conditions & facilities, communication
We booked 2 rooms and 1 of the room is really smelly. Report to the front and they have the housekeeper spray some Ecolab try to clear out the smell , once they sprayed, it’s clear out but later the day smell come back, did report again and look like no one can handle or willing to exchange another room for us. Also the other room, the dryer didn’t work, a lot of wear and tears. building was old but acceptable.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Magdalena

Liked: Cleanliness, room comfort
Disliked: Communication
La propiedad excelente pero recepción no hablaban inglés muy difícil la comunicación
Stayed 7 nights in Oct 2023
Verified

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best staff try hard

The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands Oh don’t get the breakfast package you better off eating from the street than what they provide
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hai・・・ここは滞在型で部屋はかなり広く良かった。キッチンもあり、6日間に二度ほど調理でゆっくり食べれました。ただ備え付けの包丁が刃があまりよくなく切れなかった。時折研いでほしい。 近くにはスーパーも有難うございます。便利でした。地下鉄の駅も二つあり便利でした。朝の食事はまあ70点かな？少しはmainの食材を変えるとbetterかと。以上です。
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Kin Fan Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置优越，服务热诚

第一次入住感觉唔错，房间整洁，服务热诚，本身地理位置优越，对面就系大型商场太古汇，真系餐饮娱乐购物样样都应有尽有
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀なスタッフが揃っている

チェックイン、チェックアウトの手続きがスムーズ。HOTELS.COM からの予約時のリクエストを見てくれていたのは珍しい事。日本語を話すスタッフがフロントに居た。
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although e hotel is q old, but it is clean n neat. Service is good.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
大きなショッピングモール太古汇も目の前にあり、その地下には地下鉄の駅があるので移動も楽です。ホテルも室内は清潔に保たれており、日本語の話せるスタッフもいます。
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment. Helpful and polite staff. Good location near metro and big shopping mall.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping malls. Rooms is almost like a full size apartment
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們一行4人，可以有4位早歺卷，太好，位置於太古滙、文華洒店傍，很，已經連續入住這酒店多次，都滿意窩心的
Stayed 1 night in Nov 2018
Verified

8/10 Good

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心部に位置します。高級なアパートなので、3泊以上の滞在だと洗濯、自炊ができていい。部屋も広く落ち着く。3泊以上だとまた泊まりたいと思います。
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルです。

広州に行くときはいつもこのホテルです。 ２つの地下鉄線の駅に近いことと、周りにショッピングモールやその他のお店ががたくさんあり、とても便利です。
Stayed 4 nights in Nov 2018
Verified

2/10 Terrible

Ayries Grace

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Terrible Service

Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

cyn

Old n tired looking

Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Jason

Disliked: Staff & service, room comfort

Good location nothing else

Front desk not very helpful. Expect better customer servic from ASCOTT branding. Maybe they are too comfortable sitting down.
Stayed 1 night in Jun 2018