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Regal Riviera

4.0 star property

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Photo gallery for Regal Riviera

Lobby
View from property
Staircase
Property entrance
Indoor pool, outdoor pool

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Haojing Street ,1, CANTON (GUANGZHOU), CN1, 510310
  • Place, Canton Tower
    ‪6 min walk‬
  • Place, Sun Yat-sen University
    ‪2 min drive‬
  • Place, Guangdong Museum
    ‪3 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, rollaway beds

Standard Double Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, iron/ironing board, rollaway beds

Standard Twin Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, iron/ironing board, rollaway beds

Superior Twin Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, iron/ironing board, rollaway beds

Deluxe Double Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite

Business Suite | Minibar, in-room safe, iron/ironing board, rollaway beds

Business Suite

  • City view
  • 117 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Regal Riviera

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. A manager's reception is free. Additionally, a fitness centre, a sauna and a hot tub are on-site.
Regal Riviera offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Full-sized fridge/freezers and coffee/tea makers are provided.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower. This Guangzhou hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Regal Riviera, you're just a quick walk from Canton Tower. Features include a free manager's reception, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 6 minutes by foot from Canton Tower and a 5-minute drive from Taikoo Hui
Regal Riviera offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site. A free manager's reception is offered daily.

A business centre and meeting rooms are available. A fitness centre, an arcade/games room, and gift shops/newsstands are also featured at Regal Riviera. Parking is available for a fee.

This 4-star Guangzhou hotel is smoke free.

The hotel hosts a free manager's reception daily.
Regal Riviera has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: CNY 48 to 50 for adults and CNY 48 to 50 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 600 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 48 to 50 for adults and CNY 48 to 50 for children
  • Rollaway bed fee: CNY 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Regal International Guangzhou
Regal International Hotel
Regal International Hotel Guangzhou
Regal Riviera Hotel Guangzhou
Regal Riviera Hotel
Regal Riviera Guangzhou
Regal Riviera
Regal Riviera Hotel
Regal Riviera CANTON
Regal Riviera Hotel CANTON

Regal Riviera Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 12 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 8 out of 33 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were uninformed about everything, no one could understand English. For a property that caters for an international fair they are still in the last century. I was given all the wrong information about buses to and from the fair on the last day and could have missed my flight if I had not acted swiftly. I would not recommend this hotel to anyone.
Stayed 6 nights in Apr 2019
Verified review

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Hotel is old ... ppls smoke everywhere and after 1st night hotel was out of power and move everyone to other hotel that in the middle of no where ...
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Rundown hotel

This hotel must have been fancy at one point in history considering the location and the exterior of the hotel, however the rooms are now quite run down. There are signs of water damage on the wall, the ceiling and the carpet near the balcony. There is infestation of cockroaches and there was even a giant spider one night (almost the size of a tarantula) near the curtain. Breakfast included is okay (not a buffet but they will bring the 4 items that you order from a list). Wifi is iffy.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Firstly a big thank you for the honesty of the staff from the cleaner upwards I had checked out but had left my watch in the room when I realised rang hotels.com and they contacted the hotel who told them the watch was waiting for me. The hotel is a little dated but condition is good the only downside is the breakfast which needs more western food to e addded Would I stay again yes
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

BAE

광저우 타워가 가깝고 주변에 공원이 잘 조성되어 좋았으나 호텔내에 냄새가 좀 심하더라구요~ 그냥 보통입니다.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

malvin

Grand entrance

A pretty grand looking hotel. Was suprised how quiet it was despite it being the Canton Fair season. Rates are fairly reasonable. Rooms are decent. Nothing fancy. Purely utilitarian. The restaurant on level 2 made up for all the shortcomings. Food was excellent.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort

Guangzhou Hotel Review

Whilst the hotel is older it has stacks of character and the staff were very friendly. We were also give an upgrade on arrival. We were in Guangzhou for the fair and the hotel was relatively close. I would definitely stay here again.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend

The hotel was in an excellent location for us. Very clean and comfortable. We really enjoyed our stay.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very out dated hotel

the exterior is amazing, the inside is a nightmare
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Facilities do not deserve such price

Fair breakfast, old facilities with moldy smell, near to city centre
Stayed 1 night in May 2018
Verified review

2/10 Terrible

SEAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel ,service suck

I check into hotel at 10pm,they told me can u stay somewhere else saying no room available. I was very angry and demand to see their manager, they found a poor and smelly room for me. Next day they changed my room, Expedia please take this hotel out, otherwise you are going to lose loyal customer like me.
Stayed 3 nights in Apr 2018
Verified review

2/10 Terrible

Mahmod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is old and it seems the owner has forget the hotel nice building from outside but old inside need renovation bad cleaning you can see on the roof of the room hanging some dirt, some of the lamps are burned and not changed, balcony door only can open by hotel staff, the TV is old (none LCD), generally it seems it was luxury hotel 20 years ago and the owner still at think that, nothing has been done in this hotel, never book it again
Stayed 2 nights in Jan 2018
Verified review

2/10 Terrible

Kam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever. No one understand English.

The building is falling apart. Literally a ruined of a used to be great hotel. At breakfast they ran out of bread, egg and bacon @9:00am due to an unexpected number of guests !!!!! (Less than 20) Towels were so used that you could see through. The safe box, was portable and reachable!!! When the lock failed, the lady who made up our room had a key to open it!!! And then she grab the safe out and replace it with a good one! This part was the best: I called the front desk. She was speaking mandarin, so I asked, "Do You SPEAK English?" Her answer was "NO" followed by hang up.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and forsaken Hotel

When we arrived not a single English speaking person was around. The whole lobby had 1 person present. It felt like a ghost town. Air conditioner was poor, no wifi in the room. Just a terrible hotel
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
太舊的酒店了，應該要翻新，健身室與相片不符，只得一部跑步機是行得..但很差勁的 沒有好東西可以說，真的想不再去
Verified review

6/10 Okay

SUNGHUM

Liked: Property conditions & facilities

편하지만 조식은 없는 호텔

다 괜찮았는데 호텔 조식 부페가 없는 점이 불편했다. 바로 앞에 KFC가 있기는 했지만. 전철도 걸어서는 20분 걸린다.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Location is ideal and convenience, but the room looks old and teared. Overall an ok experience.
Verified review

6/10 Okay

YEE WAH EVA

Disliked: Cleanliness

Not bad

Not bad, a few mosquitos in the room
Verified review

6/10 Okay

KA WING

具氣派的酒店

裝修較舊，但感覺舒適
Verified review

2/10 Terrible

hsiou li

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

從未住過這麼髒的房間，經理連回應都沒有

因親戚住附近才選擇此酒店.酒店前台像酒樓櫃台.站在職員面前問辦理入住.頭都不抬.應都不應.我就站在櫃台前.隔壁一位職員要等到我走去問才回應.完全沒主動詢問.完全不是酒店式服務態度.更別說四星級. 更可怕的是.同行親戚淋浴室的防滑墊是發霉的.站在洗手間門口已可看到不少黑色霉點.不能相信這樣可怕的東西能放在浴室內. 房內茶水玻璃櫃有非常厚的灰塵.陽台窗邊每一層都明顯佈滿灰塵.甚至有異物黏在上面.地上一樣有明顯灰塵及異物. 酒店經理一直迴避.沒有一句道歉或適當的處理.非常差的所謂四星酒店. 從沒住過這麼髒的酒店.連二星都不如.
Verified review

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !!!!!!

Bonjour, C'est inadmissible, les photos du descriptif sont mensongères. Elles ont certainement 40 ans. L'hôtel est à l'abandon. Pour un hôtel international, une seule personne qui parle un anglais approximatif. Le seul tout petit plus, la proximité, 5 minutes à pied, de la tour de Guangzhou. Pas de petit déjeuner possible sauf un déjeuner chinois sans savoir se que vous mangez car pas de carte en anglais et le personnel qui ne parle que chinois. Pour résumer, j'ai la sensation de m' être fait voler!
Verified review

6/10 Okay

Man Fong

Liked: Cleanliness, property conditions & facilities, room comfort

位置問題

位置太偏僻了
Verified review

8/10 Good

LI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

无

刚好住三楼，没电梯。搬大箱子可真麻烦。还好有服务生帮忙。早上退房的时候太早，自己搬的
Verified review

8/10 Good

Douglas

Liked: Cleanliness

7 Night business trip

7 night Business trip. Nice hotel with good restaurant and pleasant waitresses. Front desk staff were useless though. No English speakers. They used Google translate but were not able to help with anything. WIFI was terrible and air con did not work well in room. I even had my Chinese translator with me at times and she was not able to convince them to do anything. It took over one hour to check in as they could not find my prepaid booking (yes I paid €700 one month earlier). I had to give them 5000RNB deposit on check in (about €750) - but I got this back after check out. Nice hotel overall but let down on the detail. And I paid €100 per night.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just so so

the location of this hotel is very good, very near the Guangzhou Tower. Besides this, nothing satisfy me. The TV is very old, the wifi doesn't work; also the service；The building is very beautiful outside, but inside it is just so so.