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Sheraton Dongguan Hotel

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Photo gallery for Sheraton Dongguan Hotel

Lobby
Property video
Premium bedding, down duvets, minibar, in-room safe
Exterior
3 restaurants; breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 281 Houjie Section, Guantai Road, Houjie Town, Dongguan, Guangdong, 523962
  • Place, Wanda Plaza Dongguan
    ‪3 min drive‬
  • Place, Canton Fair Complex
    ‪42 min drive‬
  • Place, Beijing Road Pedestrian Street
    ‪51 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Double Beds, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Bedroom

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • City view
  • 420 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Dongguan Hotel

Along with 3 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Dongguan Hotel offers 278 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 37-cm LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Dongguan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Sheraton Dongguan Hotel, you'll be connected to a shopping centre and within walking distance of Wanda Plaza Dongguan. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with garden views at Botanica, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Just a 5-minute drive from Guangdong Modern International Exhibition Center and 12 minutes from Humen Park
Sheraton Dongguan Hotel offers its guests an outdoor pool, a steam room, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, coworking spaces, and limo/town car service. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Dongguan Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Dongguan hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Botanica – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Luigi – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Renzo – This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 49 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Botanica
  • Luigi
  • Renzo

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 27 February 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
The following facilities are closed for Lunar New Year:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Dongguan Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 208.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 49 for children
  • Rollaway bed fee: CNY 208.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Dongguan Sheraton
Dongguan Sheraton Hotel
Hotel Sheraton Dongguan
Sheraton Dongguan
Sheraton Dongguan Hotel
Sheraton Hotel Dongguan
Sheraton Dongguan Hotel Hotel
Sheraton Dongguan Hotel Dongguan
Sheraton Dongguan Hotel Hotel Dongguan

Sheraton Dongguan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 210 reviews
Rating 8 - Good. 86 out of 210 reviews
Rating 6 - Okay. 24 out of 210 reviews
Rating 4 - Poor. 5 out of 210 reviews
Rating 2 - Terrible. 2 out of 210 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Thiruvasakamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Collin KY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs at front desk were so friendly, hotel room was clean.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Wing Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

F

Liked: Staff & service, property conditions & facilities, room comfort
comfortable stay. very good staff especially a very helpful receptionist lady called Cindy
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and everyone very friendly. Especially Cindy on reception desk and the porter at the front. Always happy to assist and made stay very pleasurable indeed. Buffet breakfast is wide choice for all tastes and consistently well prepared and delicious. Will be staying again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

F

Liked: Staff & service, room comfort
very helpful staff especially a nice girl Cindy at reception
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Wing Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality for hotel to stay in DG

Quite and clean
Stayed 1 night in Jun 2024
Verified

8/10 Good

F

Liked: Staff & service, room comfort
my stay was comfortable. hotel staff are very good especially the check in girl called Sindy. She was very helpful. My main recommendation is that overall condition of the hotel is getting old and renovation is necessary.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Dan Dan

Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very nice.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly 28th executive floor reception and very nice doorman. They provide a good suggestion for me to visit around.
Stayed 1 night in Mar 2024
Verified

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FARAD

The hotel is very good in a very convenient location. The staff were very helpful. On my arrival the receptionist girl Cindy was very helpful. Breakfast was very good. Cleaning of the rooms need to be improved
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Peggy BIK YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Stayed 1 night in Aug 2023
Verified

8/10 Good

FAVOUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Chun Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but no refilling conditioner.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desperately needs a refurb. Used to stay here regularly and was looking forward to going back. Very surprised Mariott Bonvoy allowed this hotel to get so run down. Some staff are trying to still give great service but generally they are not interested.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Tinglan

早餐选则有限 空了也没有即时补
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

minseok

Liked: Cleanliness, room comfort

프론트 직원 응대가 좋음(Cindy)

오래된 호텔이지만 월드체인다운 서비스였습니다. 특히 프론트의 Cindy의 응대는 매우 친절하며 적극적이었습니다.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

wai yiu

Liked: Staff & service
浴缸漏水，用完後浴室地面水浸。浴室設備舊，有蚊虫，不大清潔感覺。
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Taik Keun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
동관지역에서는 꽤 괜찮은 호텔이건만, 오래된 건물, 낡은 공조시설로인해 썩 만족하진 못했습니다. 호텔에 들어가는순간 오래된 대 목욕탕 들어간듯한 냄새가 나는데, 방에서도 납니다. 그것 말곤 만족.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
宿泊した部屋がカビ臭く、修繕が必要に感じました。
Stayed 1 night in Apr 2024
Verified

8/10 Good

Matja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business stay in Dongguan

I've stayed in this hotel many times for business over the years. The design and the interiors are perhaps a bit outdated already, but it's a very comfortable stay with great service, good food, spacious room and decent sport facilities. Also conveniently just a short walk away from the busy shopping streets.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with good internet without China's firewall restrictions.
Stayed 8 nights in Oct 2019
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

The Sheraton is a great choice if you are visiting the Dongguan area in China. It has multiple restaurants to choose from my favorite is the Italian one. The staff is great, very accommodating for getting things like transportation or special requests.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Yuk Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冇特別行走附近ㄧ帶
Stayed 1 night in Sep 2019