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Steigenberger Hotel Guangzhou

5.0 star property

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Photo gallery for Steigenberger Hotel Guangzhou

Restaurant
Executive Suite | Bathroom | Shower, free toiletries, hair dryer, slippers
Front of property – evening/night
Executive Suite | In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Laundry room

Explore the area

View in a map
No. 73, Fenghuang North Road, Huadu, District, Guan, Guangzhou, Guangdong, 510800
  • Place, Guangzhou Sunac Cultural Tourism City
    ‪10 min walk‬
  • Place, Guangzhou Rongchuang Paradise
    ‪15 min walk‬
  • Place, Beijing Road Pedestrian Street
    ‪35 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe King Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe View Room

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Deluxe View Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Deluxe King Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Deluxe Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe Room

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Deluxe Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite

  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Executive Suite

  • 120 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Steigenberger Hotel Guangzhou

A fitness centre, concierge services and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a porter/bellboy.
Steigenberger Hotel Guangzhou offers 343 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Steigenberger Hotel Guangzhou, you're just a quick walk from Guangzhou Sunac Cultural Tourism City. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 10 minutes on foot from Guangzhou Sunac Cultural Tourism City and a 4-minute drive from Guangzhou Rongchuang Paradise
As a guest of Steigenberger Hotel Guangzhou, you'll find a fitness centre, concierge services, and laundry facilities. Public spaces have free WiFi. The luxury Steigenberger Hotel Guangzhou also features dry cleaning/laundry services, a porter, and a lift. Self parking is free.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 168 to 168 per person

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Wanda Realm Guangzhou Huadu Hotel Guangzhou
Wanda Realm Guangzhou Huadu Hotel
Wanda Realm Guangzhou Huadu Guangzhou
Wanda Realm Guangzhou Huadu
Steigenberger Guangzhou
Wanda Realm Guangzhou Huadu
Steigenberger Hotel Guangzhou Hotel
Steigenberger Hotel Guangzhou Guangzhou
Steigenberger Hotel Guangzhou Hotel Guangzhou

Steigenberger Hotel Guangzhou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Close to ice world, very good! The balcony area is so big, can really fit a queen size bed! Wasting lots of space. Perfect if the room has outdoor hanging rack, that we can hang our wet swimming clothes. Breakfast buffet basically the same everyday.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Tat Yuen

Disliked: Amenities
酒店要行10分鐘路程先到融創茂，酒店附近也沒有甚麼設施，如果有條路有啲商店直達商場就更好
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Yi Lok

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
房間整潔舒適，裝修上檔次。但某姓林的前台女接待員態度極差。 問直通車位置，並沒有明確給客人指引，叫客人自己去查。 信用卡的$1000 押金也沒有再退房當刻檢查房間給確定，問什麼時候能確定退款，林接待員的回應是：我下班前 再問確定時間，回應是：不確定，不知道。 (假如客人附現金做押金，也要等到她下班才能拿押金走嗎？) 林小姐的解釋完全不合理，一不附合一般的酒店辦事情序。 本人已離開廣洲兩天，仍然沒有收到退款有沒有收到酒點的更進，事情不了了之。 本人不清楚這是該酒店的辦事手法或是林小姐的個人操手問題。 酒店環景裝修地店佳不錯，唯前台服務極另人反感
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Wing

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The hardware is good, new and pretty, but I think the staffs need more training if the hotel want to be rate as a 5 star hotel as stated. If this is a 4 star hotel, I will say experience is more of acceptable. Breakfast is disappointing, food is up to standard, but again, problem with staff training of their cleanliness, basic knowledge of what utensils are needed to prepare for various kinds of food. Some food especially drinks were literally empty without refill towards the end of breakfast time (half hour before) and coffee’s really bad, that can ruin a lot people’s morning.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

繼續加油，才對得起五星及房價

離融創商場走路8分鐘，位置非常方便！酒店2樓的中餐廳非常有水準，值得一試！ 酒店早餐非常豐富，讓我第一天很後悔沒有早起去吃早餐：） 但是，萬達嘉華的入住辦理時間實在是太久了！直到傍晚6時後才能進房！ 房間的隔音有改善空間，淺眠的人應該會要考慮一下！ 晚上請人再多送兩瓶水，2個小時內4個電話後，水終於到了！ 很明顯的，在酒店客人多的時候，員工應該是人手不足的！ 房間打掃非常非常之慢，我們早上出門，掛上立即打掃，下午6點回來，還沒有清理房間，這種情形在任何的五星酒店應該都不會看見，而且，打掃的質量有待加強，因為才剛開業，浴室竟然都見不少的發霉！！不值這個位在花都區號稱五星接近千元的平日房價，（唯一值得讚一下的是面對湖的景色還不錯）
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

ok good pricing. just the staff initially assigned us wrong type of room without bath tube. Also people are smoking and made corridor area very smelly..
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

KIN YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的入住體驗

房間很大和乾淨 鄰近融創茂行程不過於十分鐘 很方便 最重要的是香港有直通巴士可到達酒店！另外早餐是自助餐 有很多款式也很好味！
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
可能是聖誕節，人手不足，房間清潔尚可，但沒有更換足夠浴巾，因為我們是2大2小。早餐雖然是upgrade 免費，可是又是人手不足，pancakes 沒有honey同syrup，沒有叉子.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verything good, but buffet breakfast is bad and extra buffet breakfast for is very expensive. RMB 160 per person. However the bed and pillow are very very comfortable whichblet me had a nice sleep, it is important for me
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池沒開放，
Stayed 1 night in Dec 2019
Verified

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務 應帶點 熱誠
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有員工都很友善，非常滿意，特別是 Melly Chen 給我極大幫忙，對酒店及所有員工都十分滿意。酒店內設施也非常新，什麼都很乾淨
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地方清潔乾淨，大堂宏偉，工作人員友善，早到了可提早check in, 免費升級湖景房, 房間用品齊全，需要額外的清潔用品可以於短時間內送到。check out方便快捷。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

AAA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店 是新開的， 房間各樣都很新淨，因為入住是平日，人不多， 這是行程主要去融創滑雪塲，而酒店 根滑雪場距離只是二三百米 很方便
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Service not matching the quality of the hotel

The attitude of the front desk was really really bad, never really looked after the client and was not willing to admit mistakes. Lie about the description of the rooms, so make sure you check the room vs. photos on booking website. Room, lift lobby was dirty with dead flies lying around. Food at breakfast was lukewarm as best.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的一定酒店
Stayed 1 night in Sep 2019
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

On Yuen

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019
Verified

6/10 Okay

Sheung Kwan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Verified

8/10 Good

King Caby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Lanfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Kin Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019