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Best Western Plus Hotel Stofella

4.0 star property

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Photo gallery for Best Western Plus Hotel Stofella

A well-lit pathway leading to a reception area with a wooden ceiling and lush plant walls.
A restaurant with multiple tables and chairs, large windows, and a painting on the wall.
A courtyard with a central seating area, surrounded by potted plants and a decorative fountain.
A grand staircase with a chandelier, wooden railings, and a polished wooden floor.
A spacious lobby with a sofa, armchairs, a coffee table, and a large window offering a view of modern buildings and greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available

Explore the area

View in a map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

In-room safe, desk, iron/ironing board, free WiFi

2 Double Beds, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Smoking Room, Flat Screen Television, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, bedside tables with lamps, a chair, and a bathroom visible through an open door.

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

A hotel room with two beds, a desk with a lamp, a chair, and a ceiling fan.

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden dresser.

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk, a television, a refrigerator, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, a dresser, and a framed picture on the wall.

Deluxe Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted artwork depicting a volcano.

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a shower area.

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a coffee maker, and a minibar.

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel Stofella

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with a safe and a hairdryer. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Best Western Plus Hotel Stofella gets high marks from our customers. During your stay, you're just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy Italian cuisine while dining at Trattoria Veneciana
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Avia Mall and Avenida La Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.
Trattoria Veneciana – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GTQ 40 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Best Western Plus Hotel Stofella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luzviminda

Liked: Cleanliness, amenities, property conditions & facilities
great location , clean rooms, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and centrally located to many stores and restaurants
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, centrally located and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience from beginning to end, staff was very polite, room was extremely clean and breakfast was delicious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 10/10
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Great location Clean rooms. Good breakfast Friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diala

Liked: Cleanliness, staff & service, amenities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room , safe location, good breakfast and attentive staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Katharina

Our whole stay was good.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Pardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in perfect condition, staff very friendly and assisted with every query. Loved the Breakfast and the fresh juices, cheese and egg station!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clowdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth and easy. Staff is super helpful and very accommodating.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were changed almost daily, were tasty and plentiful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in one of the newly remodeled the rooms and it was absolutely beautiful. We enjoyed our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a perfect area and the hotel and room always smells so nice
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Loyell

Liked: Cleanliness, amenities
Great breakfast buffet
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was great and the staff was very accommodating!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Katya Patricia

Liked: Cleanliness, property conditions & facilities
Great stay - Great staff - extremely helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jazmine

Liked: Cleanliness, staff & service
Delicious breakfast. Nice Staff, but not always quiet: I think they are remodeling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, room was small but clean. Staff were all very attentive.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Minehaha

Excellent for budget business travel. Has all the required services
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast by the way
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location and charming mid-size hotel
Stayed 1 night in Aug 2025