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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Kitchen Area)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Guatemala City by IHG

Paragraph with newline

Our customers tell us they can't get enough of Holiday Inn Guatemala City by IHG's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Avenida La Reforma and 4 minutes on foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City by IHG. Self parking is free. A complete renovation of Holiday Inn Guatemala City by IHG was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales – This buffet restaurant specialises in international cuisine and only serves breakfast.
Bar Sonata – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GTQ 151.47 for adults and from GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Best Holiday Inn I've ever stayed in! Really nice. Good restaurant, nice staff. Be patient with the hot water. It'll arrive in a minute or two, and be good thereafter.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

10/10 Excellent

CELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

4/10 Poor

Ramon

Stayed 1 night in Nov 2025

10/10 Excellent

Marvin

Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, excelente ubicación, excelente Limpieza, excelente desayuno, realmente superó por mucho mis expectativas
Stayed 3 nights in Nov 2025

10/10 Excellent

Nataly B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean, friendly, helpful and professional staff. Had a great stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar R.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

10/10 Excellent

Oscar G

Stayed 4 nights in Oct 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever and the service is amazing the staff is always attend to your needs , smiling and very professional. Not my first time there and not the last one for sure !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta esta cerci de todo tiendas y es lugar muy Limpopo y rl personal es am able y muy repetition y muy tranquil y seguro.
Stayed 6 nights in Sep 2025

10/10 Excellent

claudia

Stayed 1 night in Sep 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities
Zona 10 is the best place to stay on Guatemala and the hotel is in good shape.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyana Ashe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful it has a restaurant, gym, and pool, I love that it is super secure as you need your key card to access most places. The staff was very welcoming and friendly. 10/10
Stayed 3 nights in Sep 2025

6/10 Okay

Francisco

Business traveller
Liked: Cleanliness
Disliked: Amenities
Good hotel. The gym is super small. The staff is friendly, but they don't really solve problems or situations. I asked for transportation, and they never arrived.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alvaro

Stayed 6 nights in Aug 2025

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 4 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Byron

Stayed 3 nights in Jul 2025