It was difficult to find the place because neither Expedia or the host included in their directions that it was inside a gated community! I called the hotel several times and no answer. So that part was frustrating. Once we arrived the caretaker of the hotel was very nice. The room was clean. But then in the evening the water shut off! I know Guate can have water issues sometimes, so we understood. But the hosts could have been more attentive and at least provided us with water bottles so that we could have at least brushed our teeth, flushed toilet, etc. In sum, we were not very happy with our stay and in the future would not stay here again.
It is as described. We just stayed for one night before our flight. It was close-ish to the airport. The bed was comfy, the place was clean. There is a nice common area to sit in downstairs.
The staff and the owner is too kind. I reached Guatemala city very early morning and they let me stay in the common area. And even on the day of checkout they let me stay in the common area even after checkout. Since I have a baby, it was very convenient for me. The owner or the person who runs this place is very kind. Also, the place is clean, quiet and safe. there is a play area in walkable distance, which my son enjoyed thoroughly.