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Holiday Inn Guildford by IHG

4.0 star property

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Photo gallery for Holiday Inn Guildford by IHG

Exterior
Suite, Multiple Beds (Sofa Bed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Egerton Road, Guildford, England, GU2 7XZ
  • Place, University of Surrey
    ‪3 min walk‬
  • Place, Guildford Cathedral
    ‪3 min walk‬
  • Place, High Street
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

7.4 out of 10
Good
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Sofa Bed)

Suite, Multiple Beds (Sofa Bed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, Multiple Beds (Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Guildford by IHG

Hotel in Guildford with health club and sauna
An indoor pool, a restaurant and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Change of towels is available on request
Holiday Inn Guildford by IHG offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Guildford by IHG. During your stay, you're just a quick walk from Guildford Cathedral. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Guildford Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Guildford Cathedral and University of Surrey
Holiday Inn Guildford by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Guildford by IHG. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Guildford Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Guildford Bar and Lounge – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 8 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Guildford Bar and Lounge
  • Guildford Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Uncovered self-parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guildford Holiday Inn
Holiday Inn Guildford
Holiday Inn Hotel Guildford
Holiday Inn Guildford Hotel Guildford
Holiday Inn Guildford Hotel
Holiday Inn Guildford
Guildford By Ihg Guildford
Holiday Inn Guildford by IHG Hotel
Holiday Inn Guildford an IHG Hotel
Holiday Inn Guildford by IHG Guildford
Holiday Inn Guildford by IHG Hotel Guildford

Holiday Inn Guildford by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gurjeet Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and spacious room (family room). Helpful and professional staff (5star). Good facilities. Great location. Good dining options and breakfast but can expand variety. Nice and cozy lobby. Overall 5 star!
Stayed 4 nights in Sep 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and premises are well kept. The lobby seating is ideal for meetings and small social gatherings
Stayed 7 nights in Sep 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly! The food at the restaurant was wonderful!
Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

funmi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Sep 2025

4/10 Poor

Elizabeth

Travelled with family
Dinner pretty awful
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn was really nice, staff were lovely and particularly the gentleman on reception very helpful as an issue when arrived (room 253)
Stayed 1 night in Sep 2025

10/10 Excellent

Sharmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the University of Surrey. Staff friendly and helpful. Room clean and spacious. The only complaint is that there were no lifts to our room. However, a member of staff kindly helped us take our luggage down a flight of stairs.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time

Very accommodating staff. Great food. Did dinner and the breakfast buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS TOTALLY CONVIENT FOR ROYAL SURREY HOSPITAL.
Stayed 1 night in Sep 2025

2/10 Terrible

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was too complicated. Parking was too far from entrance.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Room for 3 - 2 Doubles and a Sofa Bed

Check-in was efficient and friendly. Reception area and corridors not particularly clean. Tired and dated but spacious and clean rooms/bathrooms. Little touches like robes, slippers and complimentary bottles of water and snacks are a nice touch. Expensive stay for the quality of the hotel and condition of the rooms and frustrating to have to pay extra for parking. Breakfast well priced.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very pleasant. Room was spacious and clean, Very disappointed at having to pay extra for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Misbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
property is great just the wrong side of town to central guildford
Stayed 5 nights in Aug 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great for a quick stay, however showers not suitable for people over 6’ or even 5’6”!
Stayed 4 nights in Aug 2025

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid if you are elderly or think you have a deal!

If Hotels.com advertise a rate that the Hotel don't agree with then their argument should be between the two of them not the customer (me) who bought it in good faith. Plus this Hotel has no lift to the upper floor and no suggestion of any assistance with luggage. Bed was good as was breakfast - parking is £8 with the threat of a £100 fine if you overstay
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very dated and tired , shower didn’t work properly the water just dripple out . The whole hotel was very old fashioned and scruffy
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Feels like home

Feels like home especially the receptionists who were very helpful and accommodating - Camille and John, a huge shoutout to these two!
Stayed 6 nights in Aug 2025

8/10 Good

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

Itesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice friendly atmosphere, comfortable beds and pillow's, good dinner and breakfast options. Only one negetive thing is no free parking for the guests. Otherwise very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Helen Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost Hotel

We found it difficult to find the Hotel a lack of signs and the difficulty of finding on the sat nav melt we were 2hours later arriving after a journey around Guildford
Stayed 2 nights in Aug 2025

6/10 Okay

Abbey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Has potential but some issues

Check in took a bit longer than expected as I paid on Hotels.com using clubcard vouchers as part of the payment. The receptionist didn't know how to action this and asked me to pay the full fee which I almost did, but then realised I'd paid using the clubcard points. A more senior member of staff heard our conversation and came over to assist, showing her what to do. Unfortunately when we checked out the next day we had the same original member of staff whom again asked us to pay the full amount. We then had to wait whilst the senior member of staff came to help and the same conversation as check in ensued. As well as this, the air conditioning in the room was broken and we believe they knew this as there was two fans in the room. These helped but unfortunately the room was still hot. The member of staff working in the bar area was not happy, we ordered a starbucks and he was pretty rude, didn't smile or make eye contact. Coffee was okay though.
Stayed 1 night in Aug 2025

10/10 Excellent

RYAN

Very much enjoyed the facility’s and my time there .
Stayed 1 night in Aug 2025