Immediately when we arrived we noticed the awful mold/mildew smell. It was so bad we had to put on fans and open windows. The beds were dirty, the showers were disgusting, as were the floors and couch. They sent a house keeper to change the linens, she was so amazing! She cleaned the showers as well. She let us know another company cleans sometimes (based on owners preference) and they canât guarantee it. After she cleaned we found a roach about 2.5-3 inches long! I sent videos and a photo to the office email. They did nothing. Things weee broken. The dishes, pots and pans, silverware, and appliances were also dirty.
The view was ok, besides the packed beach. It was also a really dirty beach. Cigarette butts everywhere! As well as trash. We cleaned up as much as we could every day.
There is also two elevators for 14 floors. Sometimes they worked, other times they were down. Or one was down so you couldnât get in. We needed up loading our cars via the stairs.
I would never recommend this location or company. Many guest complained of the same issues as we did. Iâd rather take the money we spent and go elsewhere. Save yourself the trip and worry.
We also are all covered in bug bites. Praying we donât have bed bugs.