Despite the issues in the condo, the management accommodated us by providing a better condo. There were several issues that were not acceptable with this condo, such as a very hard bed, spots on the furniture, and mold in the bathroom near the vent. Once we contacted management, they moved us right away.We were thankful and excited about the location. Management quickly communicated and provided a solution. Although we arrived before the front desk was supposed to close, no one was at the desk of the building when we got there for the parking pass, so another guest advised us to go to our condo and get the parking pass the next morning before 10 am. This was not related to the condo management. It was the building issue.