We came in to one elevator working for 20 floors for 2 days. Our accommodations still had sand on the floors from the last people who were there. Ice maker was torn up, empty ice cube trays in the freezer-so no ice on arrival. There was a broken strap on a balcony chair, two chairs at the ends of the dining table worn out and torn up, There were hand soap dispensers in the bathrooms that only had a tiny bit of soap in them, and there were other people's hairs in the tubs when we arrived. The tubs need either Cloroxed, or replaced. The couch also had a LOT of fabric pills all over it, that could have been quickly taken care of with a razor so that it did not look bad.
I immediately reported all of this to Bella Beach Properties that were handling our stay so that they'd know we did not get a clean and nice accommodations on arrival, although there's all these extra charges added (including the cleaning fee of $200). They sent someone out to try to repair the ice maker and offered someone coming in to "go over the floors again" but we did not want someone coming in while we were already settled in. I cleaned my own tub before use. No one offered to make up for all these things that I reported that were deceiving from the pictures and description of this unit at any time, but I did notice that the cleaning fee seemed to have been taken off of my charges on my bank account. I spent way too much for peak-season on the beach for all those issues to be there.