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Aspen Suites Hotel Haines

2.5 star property

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Photo gallery for Aspen Suites Hotel Haines

Exterior
Premium bedding, down duvets, desk, blackout curtains
Business centre
Interior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
409 Main Street, Haines, AK, 99827
  • Place, Southeast Alaska State Fair
    ‪10 min walk‬
  • Place, Haines-Skagway Fast Ferry
    ‪15 min walk‬
  • Place, Fort William H. Seward
    ‪16 min walk‬
  • Airport, Haines, AK (HNS)
    ‪3 min drive‬

Room options

View all photos for Double Queen Kitchenette

Double Queen Kitchenette | Premium bedding, down duvets, desk, blackout curtains

Double Queen Kitchenette

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Kitchenette

Premium bedding, down duvets, desk, blackout curtains

Single Queen Kitchenette

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Aspen Suites Hotel Haines

Hotel in Haines with free parking
Coffee/tea in a common area, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and a front desk safe. Housekeeping is available once per stay.
Aspen Suites Hotel Haines offers 47 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Haines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Aspen Suites Hotel Haines. During your stay, you're just a quick walk from Haines Borough Public Library. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Haines Borough Public Library and 4 minutes on foot from Hammer Museum
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Aspen Suites Hotel Haines also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Haines hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet, per day, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Suites Hotel Haines
Aspen Suites Haines
Aspen Suites Haines Haines
Aspen Suites Hotel Haines Hotel
Aspen Suites Hotel Haines Haines
Aspen Suites Hotel Haines Hotel Haines

Aspen Suites Hotel Haines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 335 reviews
Rating 8 - Good. 75 out of 335 reviews
Rating 6 - Okay. 11 out of 335 reviews
Rating 4 - Poor. 4 out of 335 reviews
Rating 2 - Terrible. 3 out of 335 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good! Nice receptionist !
Stayed 1 night in Oct 2025

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent , Christine was very kind . Lance was very friendly and kind .
Stayed 2 nights in Oct 2025

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Nice modern rooms Very clean and perfect location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine was awesome!
Stayed 1 night in Oct 2025

8/10 Good

Pamala

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t staff 24 hrs…let them know for late night arrival…no one on staff for early morning checkout…some of the customers just threw their keys past the grates…we just left ours in the room. Clean and comfortable room.
Stayed 1 night in Sep 2025

8/10 Good

Dana

Business traveller
Liked: Cleanliness, property conditions & facilities
Lobby tucked away - not by either of the main entries. Room had an a/c that was noisy cycling on/off, which woke me up a few times in the middle of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Priscilla

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Aspen Suites in Haines AK is my new GoTo place to stay. Everything about it was excellent. Staff were super helpful and friendly!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2025

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again for multiple reasons
Stayed 1 night in Sep 2025

6/10 Okay

Greg

Stayed 2 nights in Sep 2025

8/10 Good

JAMIE

Liked: Cleanliness, property conditions & facilities
Dog friendly. The evening shift young man was very kind.
Stayed 2 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Almost everything is less than a 5-minute walk away.
Stayed 1 night in Sep 2025

10/10 Excellent

Dayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, close to downtown.
Stayed 3 nights in Aug 2025

4/10 Poor

Teena

Stayed 1 night in Aug 2025

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Lovely rooms. They don’t offer room cleaning if you stay multiple days. So knowing where to take out the garbage or walking down to get toilet paper really didn’t march the hotel. It is a beautiful clean room. So nice. But having to get my own toilet paper and walk with towels down the hall doesn’t really match the appearance of the hotel because it is so nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected Haines

We (me Trophy Husband) abruptly had our plans changed (thanks Alaska Marine Hwy System) and quickly had to find a place to land for two nights. This place was absolutely perfect. Pros: Large suites with everything needed to hunker down. We had two queen beds, two cozy chairs, a desk/dining table with two chairs, two burner electric stovetop, coffee pot, full size microwave and fridge, and everything you need to cook/eat simple meals with. Very helpful! I thoroughly enjoyed lounging in my jammies making breakfast for the two of us. There's an on-site laundry room ($4 to wash and $4 to dry, per load and you can get quarters at the front desk). Conveniently located on the main street, its walkable to everything. Surprisingly quiet. Excellent customer service with friendly, hard working employees! Cons: It's pricier than the other option in town but you definitely get more amenities. No breakfast (because you have a kitchen kids). If you want to have a place more like home, this is the spot for you.
Stayed 2 nights in Aug 2025

4/10 Poor

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel is nice , management is not.

The low rating was primarily because of the general manager, confrontational from the start . She attempted to continually tell me who I booked the reservation through which was not correct after I confirmed that through an outside party. We were double charged for our stay which we are now contesting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nickalos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you are staying overnight in Haines. Convenient access to the entire downtown area, clean laundry facilities, nice rooms, and a very personable staff. An all-around great place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025