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HOTEL MYSTAYS Hakodate Station

3.0 star property

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Photo gallery for HOTEL MYSTAYS Hakodate Station

Deluxe 4-Bed Bunk Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets
Lobby
Sky View Triple Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets
Lobby
Breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
20-11 Wakamatsucho, Hakodate, Hokkaido, 040-0063
  • Place, Hakodate Morning Market
    ‪5 min walk‬
  • Place, Ekini Fish Market
    ‪5 min walk‬
  • Place, Hakodate City Hall
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪15 min drive‬

Room options

View all photos for Standard Semi-Double Room, Smoking

Standard Semi-Double Room, Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Standard Semi-Double Room, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Semi-Double Room, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Semi-Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Semi-Double Room, Non Smoking

Superior Semi-Double Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Semi-Double Room, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Queen Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard King Room, Non Smoking

Standard King Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Standard King Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Triple Room, Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Triple Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Triple Room, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Triple Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanese Style Room 25-29sqm, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese Style Room 25-29sqm, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room 38sqm, Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese Style Room 38sqm, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese-Western Style Room 29sqm,Non Smoking

In-room safe, laptop workspace, free WiFi, bed sheets

Japanese-Western Style Room 29sqm,Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Standard Fourth Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds

View all photos for Superior Fourth Room, Non Smoking

Superior Fourth Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Fourth Room, Non Smoking

  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds and 1 Single Sofa Bed

View all photos for Sky View Triple Room, Non Smoking

Sky View Triple Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Sky View Triple Room, Non Smoking

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe 4-Bed Bunk Room, Non Smoking

Deluxe 4-Bed Bunk Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe 4-Bed Bunk Room, Non Smoking

  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Single Bunk Bed, 1 Double Bunk Bed and 1 Single Sofa Bed

View all photos for Sky View 4-Bed Bunk Room, Non Smoking

Sky View 4-Bed Bunk Room, Non Smoking | In-room safe, laptop workspace, free WiFi, bed sheets

Sky View 4-Bed Bunk Room, Non Smoking

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Single Bunk Bed, 1 Double Bunk Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

HOTEL MYSTAYS Hakodate Station

A restaurant, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
HOTEL MYSTAYS Hakodate Station offers 277 accommodations with a safe and complimentary slippers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Hakodate hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The great public transport around HOTEL MYSTAYS Hakodate Station gets high marks from our customers. During your stay, you're just a quick walk from Hakodate Miraikan. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • 5 minutes by car from Fort Goryokaku and 6 minutes from Yunokawa Onsen
There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Hakodate Station also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
つつじダイニング – This restaurant only serves breakfast.
HAKODATE OYSTERS 1854 – This bar specialises in seafood and only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • A restaurant

Restaurants on site

  • HAKODATE OYSTERS 1854
  • つつじダイニング

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 700 for children
  • Uncovered self-parking fee: JPY 700 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Flexstay Hakodate Hakodate
HOTEL MYSTAYS Hakodate Station
Flexstay Inn Hakodate Station Hotel
Flexstay Inn Hakodate Station Hakodate
Flexstay Inn Hakodate Station Hotel Hakodate

HOTEL MYSTAYS Hakodate Station Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 767 reviews
Rating 8 - Good. 272 out of 767 reviews
Rating 6 - Okay. 140 out of 767 reviews
Rating 4 - Poor. 41 out of 767 reviews
Rating 2 - Terrible. 18 out of 767 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Zi Quan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel located near the train station and the the morning market. It is also very accessible to other areas via trams or trains. The breakfast is fantastic, delicious with lots of options. There is grilled squid/octopus as well, which is pretty rare. Overall, it a very nice place to stay.
Stayed 3 nights in Dec 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service
Clean room and friendly staff, AC is weird to control without clear instructions but overall a nice stay
Stayed 1 night in Jan 2026

10/10 Excellent

Johan

Stayed 1 night in Dec 2025

10/10 Excellent

Jenny Ji-Hae

Stayed 3 nights in Dec 2025

8/10 Good

LIAN CHING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, well-mannered staff, good amenities. Opposite JR Hakodate Station. Good value for money.
Hotel opposite JR Hakodate Station
Road crossing to JR station and bus terminal
5 mins walk to Hakodate Morning Market
Stayed 1 night in Dec 2025

6/10 Okay

JAE WHI

Liked: Cleanliness, staff & service, amenities
4박5일 간 머물렀습니다. 직원 분들의 친절함, 하코다테역이 가깝다는 점, 저렴한 가격 외엔 추천할 이유가 없습니다. 첫째, 방음이 그동안 겪어 본 일본의 호텔 중에서도 최악이었습니다. 옆방의 대화, 웃음, 환호성, 벽을 치는 소리에 잠을 편하게 잔 날이 없어요. 둘째, 지역 특성 상 강풍이 자주 부는데 난방시설이 오래되어 제 역할을 못 합니다. 난방 맥스로 틀어도 냉기가 사라지지를 않아요. 셋째, (방을 남쪽 빌딩으로 배정받은 경우 한정) 흡연실이 엘리베이터로 가는 통로에 있습니다. 밀폐된 시설이 아니고 대충 구색만 갖춰놓은 느낌이라 냄새며 연기가 흡연실 밖으로 다 나오구요, 덕분에 비흡연자임에도 시큼한 담배 쩐내를 매일 맡으며 다녔습니다. 넷째, 침대가 많이 단단합니다. 편하게 자기 힘들었습니다. 전체적으로 노후된 시설 자체가 모든 단점의 원인인 것 같은데, 진짜 가성비 하나만 보고 묵을 게 아니라면, 다른 숙소도 충분히 알아보기를 추천합니다. 여행의 피로도가 상당히 올라갑니다.
Stayed 4 nights in Dec 2025

4/10 Poor

Yuichi

Liked: Cleanliness, staff & service, amenities
風呂のドアが壊れていて閉まらなかった。風呂が狭い。ベッドサイドのコンセントが死んでいた。
Stayed 2 nights in Nov 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really fantastic location - directly opposite Hakodate Station (you can literally see it from the station) and walking distance to a lot of restaurants. The ramen place next door (Shinano) has excellent Hakodate shio ramen but be warned, they sell out quickly so be ready to line up just before opening hours. Very clean rooms and decently spacious by Japanese standards. The cleaning crew were excellent and really took care to make sure the place was spotless. Great amenities - the hotel provides pyjamas which they change for you every night, and there is a section at reception for further amenities that aren't in your room (e.g. razors, tea bags). Washing machines are available on the ground floor for ¥600 per use (includes soap). Just be warned for anyone with accessibility issues, that the bathroom is elevated above the room level and can be a trip hazard when trying to come back out. You also have to climb into the bathtub to shower.
Stayed 4 nights in Sep 2025

8/10 Good

Towe

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room incl breakfast for very economic price
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
One word ‘excellent’ Both staffs and the room Will book again if return
Stayed 3 nights in Nov 2025

10/10 Excellent

Charlie

Stayed 1 night in Oct 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was kind. Laundry was convenient
Stayed 3 nights in Oct 2025

6/10 Okay

Masamichi

Business traveller
When I chose not the full making up room, there was unclearness for changing glasses.
Stayed 14 nights in Aug 2025

10/10 Excellent

takai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

HIDETO

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed here (last year it was Flexstay Inn). The only issues were this spikey metal coil I found in the carpet and removed myself (not too bad), and the toilet seat dipped down on the left side when you sit down. Otherwise a perfect stay. Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

wanju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

YOSHIHIDE

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Wu Te-Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. Location,clean,and service.
Stayed 1 night in Jul 2025

8/10 Good

stephen, Waterloo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simple and easy. They provided 3 recommendation restaurants with 3 coupons. We used the third for our best raw seafood bowl meal of the trip. The coupon gave us a grilled scallop each for spending above 2,200yen each. We wouldn’t have found our best meal if it weren’t for their recommendation. The let down was the down was not sound proof. There were American’s in the corridor after midnight chatting and it woke me and kept me up. Beside that, it met my needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

HARUNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed together with my parents so the family type room incl. tatami room was really comfortable for them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still being renovated, but this is not intrusive at all. Super clean and new feeling. Stayed here a few years ago as the Smile Hotel and this is a massive improvement. Rooms are expectedly small, but two large twins and one twin is large enough for three adults. Entrance after midnight using intercom if you haven't checked in, which was a lifesaver since our train arrived at 11:57. Steps from the station and a a few more to the morning market. Highly recommend.
Stayed 1 night in Jun 2025