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Hakodate Kokusai Hotel

4.0 star property

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Photo gallery for Hakodate Kokusai Hotel

Situated on a street corner, this hotel features a unique blend of glass and brick facades with clean lines and geometric patterns.
Welcome to our reception area, featuring a minimalist design with a polished floor and a large potted plant.
Expansive city views from large windows, complemented by a high ceiling and well-lit space.
Enjoy a tranquil view of the cruise ship docked at the port from the comfort of this room, featuring a cozy bench and a table for two.
Enjoy expansive city and water views from this spacious indoor area with floor-to-ceiling windows.

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
5-10 Otemachi, Hakodate, Hokkaido, 040-0064
  • Ekini Fish Market
    ‪6 min walk‬
  • Kanemori Red Brick Warehouse
    ‪9 min walk‬
  • Hakodate Ropeway
    ‪17 min walk‬
  • Hakodate (HKD)
    ‪11 min drive‬

Room options

View all photos for Standard Twin Room A Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room A Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Non-Smoking

View from room

Standard Triple Room A Non-Smoking

7.4 out of 10
Good
(6 reviews)
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard twin A Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard twin A Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Corner Twin, Smoking

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Corner Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Triple (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Premium Triple (Non-smoking)

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Premium Japanese Twin (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Premium Japanese Twin (Non-smoking)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Family Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 7
  • 2 Large Single Beds

View all photos for Premium Twin (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Premium Twin (Non-smoking)

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium King (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Premium King (Non-smoking)

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room B Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room B Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room B Smoking

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Triple Room A Smoking

View from room

Standard Triple Room A Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Queen A (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Standard Queen A (Non-smoking)

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen A (Smoking)

1 bedroom, in-room safe, desk, blackout curtains

Standard Queen A (Smoking)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room B Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room B Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room B Non-Smoking

7.6 out of 10
Good
(8 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking) | 1 bedroom, in-room safe, desk, blackout curtains

Standard Queen B (Non-smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Family Room (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Japanese Family Room (Non-smoking)

  • 35.0 sq m
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Futon

View all photos for Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Family Room (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

Baby&Kids Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Japanese Family Triple, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Japanese Family Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 6
  • 3 Large Single Beds and 1 Single Futon

View all photos for Standard Double (Non-smoking)

1 bedroom, in-room safe, desk, blackout curtains

Standard Double (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double (Smoking)

1 bedroom, in-room safe, desk, blackout curtains

Standard Double (Smoking)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Connecting Twin Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Connecting Twin Smoking

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Standard Connecting Twin Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Connecting Twin Non Smoking

  • 56 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Premium Connecting Twin Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Connecting Twin Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 54 sq m
  • Sleeps 9
  • 4 Large Single Beds

View all photos for Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking) | 1 bedroom, in-room safe, desk, blackout curtains

Imperial Suite (Non-smoking)

  • 120 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room - Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room A Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room A Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room B - Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room B - Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Queen Room B

1 bedroom, in-room safe, desk, blackout curtains

Standard Queen Room B

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Corner Twin Smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Corner Twin Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Connecting Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Connecting Room - Non-Smoking

  • Sleeps 5
  • 4 Single Beds

View all photos for Standard Twin Room A Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room A Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Family Room

1 bedroom, in-room safe, desk, blackout curtains

Japanese Family Room

  • Sleeps 4
  • 3 Single Beds and 1 Single Futon

View all photos for Premium Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Triple Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Triple Room - Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Connecting Room - Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Connecting Room - Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Family Twin Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Family Twin Non-smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Japanese Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Japanese Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Queen Room A - Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Queen Room A - Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room A - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Queen Room A - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - B-Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Twin Room - B-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium King Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Connecting Room - Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Connecting Room - Non-Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Corner Twin Non-smoking

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Corner Twin Non-smoking

  • Sleeps 2
  • 2 Double Beds

Run Of House

  • Sleeps 1
  • 3 Single Beds

View all photos for Imperial Suite

1 bedroom, in-room safe, desk, blackout curtains

Imperial Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Baby & Kids Room Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Baby & Kids Room Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Hakodate Kokusai Hotel

Hotel in Hakodate with 4 restaurants and full-service spa
This hotel features 4 restaurants, a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Hakodate Kokusai Hotel offers 435 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Our customers tell us that they can't get enough of the helpful staff at Hakodate Kokusai Hotel. During your stay, you're just a quick walk from Hakodate Seikan Renrakusen Memorial Museum Mashumaru. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes hot springs
  • 7 minutes by car from Fort Goryokaku and 9 minutes from Yunokawa Hot Spring
As a guest of Hakodate Kokusai Hotel, you'll find a full-service spa and hot springs. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hakodate Kokusai Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hakodate hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Vue mer – This restaurant only serves dinner.
Azalea – This restaurant serves breakfast, lunch and dinner. Open daily.
Matsumae – This restaurant serves breakfast, lunch and dinner. Open daily.
Sky Lounge Le Mont Gagyu – On-site bar. Open daily.
Le HAVRE – On-site café. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 to 3,500 for adults and JPY 2,100 to 2,100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Azalea
  • Le HAVRE
  • Matsumae
  • Sky Lounge Le Mont Gagyu
  • Vue mer

Things to do

  • 3 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 388 square feet of conference space

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2500 to 3500 for adults and JPY 2100 to 2100 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, UnionPay QuickPass and WeChat Pay
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakodate Kokusai
Hakodate Kokusai Hotel
Kokusai Hakodate
Kokusai Hotel
Kokusai Hotel Hakodate
Kokusai Hotel
Hakodate Kokusai
Hotel Hakodate Kokusai Hotel Hakodate
Hakodate Hakodate Kokusai Hotel Hotel
Hotel Hakodate Kokusai Hotel
Hakodate Kokusai Hotel Hakodate
Kokusai
Hakodate Kokusai Hotel Hotel
Hakodate Kokusai Hotel Hakodate
Hakodate Kokusai Hotel Hotel Hakodate

Hakodate Kokusai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1013 reviews
Rating 8 - Good. 322 out of 1013 reviews
Rating 6 - Okay. 85 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & helpful

Staff was very friendly and helpful. One of our rooms had a bad smell so we brought it to the attention of the reception staff. She helped to change to another room quickly and efficiently. Thank you
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family

他のホテルの研究が必要では？

老舗のホテルだと思っていたのに、フロントのチェックイン対応からビジネスホテルクラスのレベルでがっかりした。部屋の壁が薄く、廊下の声や隣の部屋のテレビの音が聞こえた。朝食の味も普通。
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis N

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good place to stay in hakodate

The hotel overall is very good, the lobby, staff and food. Though the bathroom smells bad since there is no exhaust.
Stayed 1 night in Mar 2025

8/10 Good

ASAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

seonghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk from Hakodate Station, public bath is well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and comfortable stay for two nights. The room is clean. An onsen is also available in the hotel. The only thing to complain about would be the hard pillow which is not so suitable for us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property in an amazing town. The food available at the hotel is excellent and the onsen is well-maintained with a great view. Would recommend for vacationers.
Stayed 1 night in Feb 2025

10/10 Excellent

CHUNG YING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for leisure stay in Hakodate, convenient and reasonably priced.
Stayed 1 night in Feb 2025

10/10 Excellent

Tik Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience is definitely a good one. Lobby: very clean, modern and beautiful Location: in the middle of morning market and red brick/Toyokawacho. its exactly why i chose this location. Room: Clean but rather small for a double bed. Parking: Plenty of parking. When enting, take the ticket to exchange for an exit ticket. total will be charge upon checking out. Onsen: Not very big onsen. Men's consist of an indoor and an outdoor. over seeing the train station and morning market. changing room is large and 3~4 flavours of popsicles are provided outside the the onsen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Norio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

TORU

Stayed 1 night in Jan 2025

10/10 Excellent

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

yuchun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

GAY LIN JOSEPHINE

Stayed 2 nights in Dec 2024

10/10 Excellent

kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

KAZUYO

Stayed 1 night in Dec 2024

2/10 Terrible

Nancy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed here during a Holiday week. We got a fantastic rate for about $100 but the second night we cancelled because same room was $380. Since we only paid $100 for the room it was worth the money. Had we spent $380 it would not have been. They cater to the asian tourist. Some staff (but not all) were very helpful, but one bad person completely ruined my stay. After I complained, management sent a note to apologize, but that was it. We went to the La Vista down the street and for a similar rate of $300/night it was way better! The Kokusai hotel was not 'charming' it felt like a conference center. The breakfast that was included was adequate, but nothing to write home about. The rooms were clean, but the bathroom felt like a RV(mobile park) bathroom. Everything was plastic (even the walls) and there was a weird odor (pesticide?) not sure if it was the cleaning supplies. Hakodate may have been a bad experience had we only stayed at the Kokusai, but we actually loved the locals that owned bars and restaurants. Fell in love with the town. Just would not repeat another stay at the Kokusai in Hakodate.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel. Will definitely return to this hotel in my next trip to hakodate
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic room without the extras.
Stayed 1 night in Nov 2024

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗ホテルの心地よさ

全てにおいて満点です。朝食、ラウンジ、お味はもちろん、サービスも良かったです。今回は1泊でしたが、次は連泊したいです。
Stayed 1 night in Nov 2024

10/10 Excellent

Etsuko

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピート

スタッフさんのお声掛けもですが、お部屋も綺麗で気持ちよく過ごせました
Stayed 2 nights in Nov 2024

8/10 Good

Hiroko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would be great if we could control the room temperature by ourselves.
Stayed 1 night in Nov 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024