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Suncity Hakodate Hotel

3.0 star property

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Photo gallery for Suncity Hakodate Hotel

Front of property – evening/night
Meeting facility
Lobby sitting area
Public bath
Twin Room, Smoking (27㎡) | Desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
13-14 Matsukazecho, Hakodate, 040-0035
  • Place, Ekini Fish Market
    ‪10 min walk‬
  • Place, Morning Market
    ‪10 min walk‬
  • Place, Hakodate Ropeway
    ‪3 min drive‬
  • Airport, Hakodate (HKD)
    ‪10 min drive‬

Room options

View all photos for Twin Room, Non Smoking (27㎡)

Room amenity

Twin Room, Non Smoking (27㎡)

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room, Non Smoking (12㎡)

Desk, iron/ironing board, free WiFi

Economy Single Room, Non Smoking (12㎡)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room, Smoking (12㎡)

Desk, iron/ironing board, free WiFi

Economy Single Room, Smoking (12㎡)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking (12㎡)

Desk, iron/ironing board, free WiFi

Single Room, Non Smoking (12㎡)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking (12㎡)

Desk, iron/ironing board, free WiFi

Single Room, Smoking (12㎡)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Smoking (27㎡)

Twin Room, Smoking (27㎡) | Desk, iron/ironing board, free WiFi

Twin Room, Smoking (27㎡)

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking (14㎡)

Desk, iron/ironing board, free WiFi

Double Room, Non Smoking (14㎡)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking (14㎡)

Desk, iron/ironing board, free WiFi

Double Room, Smoking (14㎡)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi-double Room, Non Smoking

Desk, iron/ironing board, free WiFi

Semi-double Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Smoking

Desk, iron/ironing board, free WiFi

Semi-double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Traditional Room

Desk, iron/ironing board, free WiFi

Traditional Room

  • 31 sq m
  • Sleeps 8
  • 8 Single Futons

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Front of property

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  • Restaurant
  • Air conditioning
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4.1 out of 5, Very good, 794 reviews
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About this property

Suncity Hakodate Hotel

Hotel in Hakodate with 24-hour front desk and restaurant
Along with a restaurant, this hotel has self parking and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Suncity Hakodate Hotel offers 70 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

This Hakodate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Suncity Hakodate Hotel. During your stay, you're just a quick walk from Hakodate Miraikan. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • 6 minutes by car from Fort Goryokaku and 6 minutes from Yunokawa Hot Spring
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 2583 square feet (240 square metres) and includes conference space. The business-friendly Suncity Hakodate Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Suncity Hakodate Hotel has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (JPY 500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: JPY 600 for adults and JPY 600 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,583 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Ballroom

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 600 for adults and from JPY 600 for children
  • Self-parking fee: JPY 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Suncity Hakodate
Suncity Hakodate
Hotel Suncity Hakodate
Suncity Hakodate Hotel Hotel
Suncity Hakodate Hotel Hakodate
Suncity Hakodate Hotel Hotel Hakodate

Suncity Hakodate Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 100 reviews
Rating 8 - Good. 40 out of 100 reviews
Rating 6 - Okay. 28 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in hakodate

Conveniently located a short walk away from train station, with convenience stores and eateries nearby , reception was warm and welcoming , the room was a traditional tatami type furnishing, spacious clean and comfortable.
Stayed 1 night in Dec 2019

8/10 Good

Then Yu Foon, Hakodate

Travelled with family
Broken shoe rack
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Li Feng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Sing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff, good stay!

Good: It’s so cheap compared to other hotels in Hakodate, and the location is very good, it’s just 2 minutes off from tram station, and not too far from Hakodate station. There’s one enormous supermarkets with food and cosmetics right next to the hotel, making it extra convenient to seek food/ souvenirs. Staff are super friendly and welcoming! I love their friendliness and detailed work. Bad: The room is a bit dated, but we got a bonus: a public bath that wasn’t mentioned in Hotels.com Overall I will definitely recommend this hotel to other’s when staying in Hakodate!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but clean and value of money. The location is good, walk to the Hakodate St. by 10 mins.
Stayed 1 night in Dec 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort

good experience.

overall is good. we stayed for 3 nights and was snowing. the breakfast is not buffet. the staff will serve you which i quite like it.we parked the car opposite of the hotel.¥500 per night. we like the onsen.
Stayed 3 nights in Nov 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid place to stay in there heart of Hakodate

Good place to stay in the heart of Hakodate. Short walk to the train station and right off of a major road/strip of restaurants and shops. Staff very friendly—room clean, just a bit small and stuffy. But that is to be expected.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but arranged nicely. The location was just around the corner from the tram so we didn’t have to walk far to access public transportation. We especially liked the hot soaking bath available to guests. They offered a variety of breakfasts to suit everyone’s taste. We would stay here again.
Stayed 2 nights in Jun 2018

8/10 Good

Sylvia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, 15min walk from Hakodate JR

I bring my whole family of 5 and we stay in the room of 8. The room is a traditional Japanese style room and it is spacious. What we love the most is the comfortable futon in the room, we sleep really well. Unfortunately we didn't have time to try their public bath. I read some review about the hotel being old but I think it is well maintain and of course we feel very welcomed by the hotel staff :)
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This hotel is about 10-15 min walking from JR station. It is only one stop if take a tram. But JR station Hakodate is old, business nearby was so so. Most stores and restaurants close after 8 pm Hotel service was good. Business of the restaurant in the hotel was very slow, not much varieties for breakfast
Stayed 2 nights in Jun 2017

6/10 Okay

Mookie, BKk

Liked: Staff & service, room comfort

Ryugan Style but quite old

I was booked for 4 person i rygun style room was so big but quite old but still clean

8/10 Good

Yik Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean hotel

Booked for semi-double room but the bed size is bigger than i expected, very happy with the stay.

2/10 Terrible

Hiroshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever want to be back.

I do not understand why "Hotels.com" has this hotel on its list

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Room too small. Bed too hard back hurting.

My room was very clean and wifi and all accommodations were in new condition. Bed too hard for me and room too small. would be OK for one small Asian who like hard bed. Staff outstanding and layout of this hotel perfect.

6/10 Okay

Chong

Liked: Cleanliness, staff & service

Hotel is convenient and clean.

Hotel is a bit dated. Strong smell of cigrattes odour at lobby. Double room a tat to cramp.

8/10 Good

Wee Long, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small little hotel, near to tram station and train station is within walking distance if you do not want to take a tram. The onsen is a bit small though and room is also small but manageable.

8/10 Good

Katherine, Garmisch-Partenkirchen

Liked: Cleanliness, property conditions & facilities, room comfort

Very standard business hotel.

This business hotel is just like a standard business hotel. The lobby feels dated, the corridors are narrow and everything is standard. Some business hotels are remarkable in a sense, but this one has nothing special. There is a bathhouse available with each gender having different access times. There is not much English spoken in this hotel. The neighbourhood is not interesting either, just apartments, offices, and concrete. The tram is 5 minutes walk away, the train station around 20 minutes.

4/10 Poor

Wah Tat

Liked: Staff & service
Disliked: Cleanliness, room comfort

Near the station and restaurants. Poor wifi.

I was too late to book a hotel at Hakodate's trip. not many choices and thus book Suncity. The wifi connection is equal to none as my booking two rooms were at the end of corridor. The other conditions were reasonable and acceptable according to the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wee seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

yoshihiro

Liked: Room comfort
大浴場があるのでよかったです。
Stayed 1 night in Aug 2020

8/10 Good

Kazuhiko

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020