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Smile Hotel Premium Hakodate Goryokaku

3.0 star property

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Photo gallery for Smile Hotel Premium Hakodate Goryokaku

Exterior
Lobby
Lobby
Daily buffet breakfast (JPY 2000 per person)
Standard Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Honcho 8-15, Hakodate, Hokkaido, 040-0011
  • Place, Hakodate Museum of Art
    ‪5 min walk‬
  • Place, Goryokaku Tower
    ‪5 min walk‬
  • Place, Fort Goryokaku
    ‪9 min walk‬
  • Airport, Hakodate (HKD)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Economy Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double Room

8.8 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room A Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room A Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room B Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room B Non-Smoking

  • Sleeps 2

Similar properties

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People) | In-room safe, desk, blackout curtains, iron/ironing board
HOTEL MYSTAYS Hakodate Goryokaku
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 983 reviews
The price is CHF 27
22 Mar - 23 Mar
HOTEL MYSTAYS Hakodate Goryokaku

About this property

Smile Hotel Premium Hakodate Goryokaku

Along with a microwave in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Smile Hotel Premium Hakodate Goryokaku offers 190 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Smile Hotel Premium Hakodate Goryokaku, you're just a quick walk from Yanagawa Park. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 15-minute walk of Goryokaku Tower and Fort Goryokaku
As a guest of Smile Hotel Premium Hakodate Goryokaku, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Smile Hotel Premium Hakodate Goryokaku also features a lift and a microwave in a common area.

This 3-star Hakodate hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Smile Hakodate Goryokaku
Smile Hotel Premium Hakodate Goryokaku Hotel
Smile Hotel Premium Hakodate Goryokaku Hakodate
Smile Hotel Premium Hakodate Goryokaku Hotel Hakodate

Smile Hotel Premium Hakodate Goryokaku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 311 reviews
Rating 8 - Good. 99 out of 311 reviews
Rating 6 - Okay. 36 out of 311 reviews
Rating 4 - Poor. 9 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean, good staff. Delicious breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

Toshiharu

Liked: Cleanliness, property conditions & facilities, room comfort

Little dis appointed

Even though it was raining hard, they did not check in early but some guests were check in around 2:20pm An old staff was so rude to me
Stayed 11 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and area is nice A bit far from the main Hakodate station
Stayed 3 nights in Jul 2025

6/10 Okay

Kacy M

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was decent. Hard part is inability to control temperature of room as it is managed by property.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lester

Liked: Cleanliness
Had some difficulty with parking.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience.
Stayed 1 night in Oct 2024

4/10 Poor

Xiaohui

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
too small room that is my first time got.
Stayed 2 nights in Aug 2024

6/10 Okay

seung hwa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

YOSHIKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small. You need to put your suitcase on the bed. Walking distance to Goryokaku park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

It was a nice clean hotel with the basic amenities. Location was good and was few minutes walk to Goryokaku Park, Starbucks and a plethora of izakayas and bars left and right.. Downside is, you have to pay for parking even though in the website it said "Free Parking", and it wasn't cheap.. Room was decent, but you could hear the roaring of the motorbikes from outside.. The hotel is 100% smoke-free but they could have at least provided a small smoking area outside of the building like other hotels do.. not a deal breaker though..
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and accommodating. The place itself was comfortable and nice. Highly recommended!
Stayed 1 night in Jun 2021

8/10 Good

タツヤ

Business traveller
Liked: Cleanliness, staff & service, amenities
客室は清潔、スタッフの対応良好。
Stayed 1 night in Dec 2025

10/10 Excellent

MASAYA

Stayed 1 night in Dec 2025

8/10 Good

MIHO

Disliked: Property conditions & facilities
駐車場の場所が分かりづらかった
Stayed 2 nights in Nov 2025

8/10 Good

くみ

Stayed 1 night in Nov 2025

10/10 Excellent

SATOSHI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
客室は前回同様、清潔でした。スタッフの対応が非常に良いと感じています。
Stayed 1 night in Nov 2025

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, amenities
部屋が広くて快適
Stayed 1 night in Nov 2025