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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
VIP Access

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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Garden
Hot springs
Hot springs
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪11 min walk‬
  • Place, Hakone Open Air Museum
    ‪20 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪3 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Style Room

Japanese Style Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room

9.8 out of 10
Exceptional
(28 reviews)
  • 20 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Family Studio (Check in after 12pm)

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Family Suite (Check in after 12pm)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 12
  • 12 Single Futons

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About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Suburban ryokan in Hakone with free parking
This ryokan features a garden, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. During your stay, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes hot springs
  • 8 minutes by foot from Hakone Gora Park and a 4-minute drive from Hakone Kowakien Yunessun
  • Pets welcome for a fee
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 309 reviews
Rating 8 - Good. 55 out of 309 reviews
Rating 6 - Okay. 25 out of 309 reviews
Rating 4 - Poor. 8 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Merav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay in Hakone for a Japanese experience

Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences.
Stayed 1 night in Jun 2025

10/10 Excellent

Truong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great place to enjoy a private onsen and nice staff. Be ready to to hike from Gora station to the hotel. Its a bit of a steep hill. I would recommend catching a short taxi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Prathima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Ryoken & onsen experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Ryokan. Peaceful and very serene. I enjoyed walking around the town, visiting the Rose Garden, and eating at local eateries. I would highly recommend this Ryokan for people wanting the onsen experience, as you can request it privately. That was the main reason why I chose this onsen. I highly recommend this Ryokan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed just one night with family. The traditional dinner and breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our luxury stay in Japan. We absolutely loved the traditional ryokan and the private onsen was just dreamy. We had the option to book an hour every morning and evening—we just booked in the evening because in the morning we are usually ready to get our day started (and I think the bookings started maybe at 8am?). We loved the little walk down the hill to the train station—it was a pretty walk. While in Halone, Gora Park is a MUST—it is so beautiful and there is so much to see. I’d also recommend the Hakone Free Pass, which covered all of our transportation, the visit to Gora Park, and lots more! We’d definitely stay here again!
The view from our window that overlooked the walkway to the front of the hotel.
Room service—shrimp rice, butter chicken, and vegetable curry. It was all delicious!
Stayed 3 nights in Jun 2025

8/10 Good

Victoria, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Google maps made this place very hard to find. It’s way up a steep hill and not an easy walk so don’t plan on walking there. It’s a very difficult 20 min walk. Call a cab. Breakfast is not that great and is kind of expensive. Hot mineral springs are nice and are booked by the hour for each room so they are private. Staff is very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful traditional ryokan. Clean, with private onsens you can use twice per day (or more). Very friendly staff. Highly recommend! Tip: take a taxi from the train station, it is a 15 min walk but very uphill. Also, for fine dining you can walk 10 minutes to the Hyatt that has two nice restaurants incl. sushi.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ralph Francis

Liked: Cleanliness, amenities, property conditions & facilities
Unique experience. Very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yanzhong

Travelled with family
I like the hot springs.
Stayed 1 night in Jun 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not worth the price

We enjoyed our stay at Ajisai. The rooms and futon were comfortable and staff was nice and accommodating, but for the price I have stayed at far better Ryokan. The images online made the rooms seem bigger and as if we would have our own baths attached to our room. Which is my own fault for not reaching out to clarify. But, personally, I would not have paid the ammount we did if I'd known it was only two tattami rooms and a toilet. Also, my companians were dissapointed in the way that the staff handled a large spider entering our room, as it made the room very difficult to be in, but we sincerely hope that the older man who sprayed an entire raid can into our room is okay as we could hear him coughing from upstairs. Speaking of which, the floors are very thin so if you have the downstairs room you can hear everyone walking in the hall and in their rooms upstairs.
Stayed 2 nights in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Dubuque

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super staff
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous.
Stayed 2 nights in May 2025

10/10 Excellent

David, Dubuque

Liked: Amenities
Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away.
Stayed 1 night in May 2025

8/10 Good

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, serene l, and authentic ryokan feel. The onsen's are wonderful and the Japanese style room is a truly wonderful experience.
Stayed 1 night in May 2025

10/10 Excellent

Laissa Cassandra

Stayed 1 night in May 2025

4/10 Poor

Tenya

Disliked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Jaimie

Stayed 1 night in May 2025