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Hotel de Yama, Hakone Lake Side

3.5 star property

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Photo gallery for Hotel de Yama, Hakone Lake Side

Public bath
Daily full breakfast (JPY 2662 per person)
Hot springs
Spa reception
Daily full breakfast (JPY 2662 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min walk‬
  • Place, Hakone Shrine
    ‪8 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 2 Large Single Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Triple Room, Non Smoking, Garden View

8.0 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 3
  • 3 Large Single Beds

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About this property

Hotel de Yama, Hakone Lake Side

Lakefront hotel with 2 restaurants, 8-minute walk to Lake Ashi
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, spa services and conference space.
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagne. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they can't get enough of the helpful staff at Hotel de Yama, Hakone Lake Side. During your stay, you're just a quick walk from Lake Ashi. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Full breakfast served daily for a fee
  • Indulge with massages at Montagne
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Lake Ashi and Hakone Shrine
Hotel de Yama, Hakone Lake Side offers its guests a full-service spa. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3305 square feet (307 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel de Yama, Hakone Lake Side. Free self parking is available.

This 3.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Hotel de Yama, Hakone Lake Side has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2662 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 335 reviews
Rating 8 - Good. 81 out of 335 reviews
Rating 6 - Okay. 17 out of 335 reviews
Rating 4 - Poor. 12 out of 335 reviews
Rating 2 - Terrible. 3 out of 335 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, amenities
Perfect location with view to the lake Spacius room
Stayed 2 nights in Oct 2025

6/10 Okay

Renzo

Travelled with group
Liked: Staff & service
Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unmatched location, all rooms look over the stunning 1930’s garden and magnificent mountains and lake, no bad views! The hotel exudes old world charm, and while some may find this ‘dated’ we found it delightful. The Franco-Japanese -Deco blend carries through to cuisine and 2 fantastic restaurants (though not for the budget conscious). A truly unique and memorable stay. Would come back in a heart beat.
Stayed 2 nights in Oct 2025

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet,
A Grand Hotel
Church on Property
Mt.Fuji from our Patio
Stayed 2 nights in Oct 2025

6/10 Okay

Ellen

Stayed 1 night in Oct 2025

10/10 Excellent

Edrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating Staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji!
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and the Japanese breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very large and had a fantastic lake view! Very clean with many amenities included, my favorite being their traditional onsen. It is open very early in the morning and late at night. It had everything you needed and the outdoor onsen was extremely relaxing and refreshing after a long day hiking. Additionally, I have sensitive skin and my skin did not react to their onsen water, unlike the onsen I tried in Gora. So safe for sensitive skin people! Staff was extremely friendly and responsive. The only downside was that there were 2 high end restaurants that required reservations. Most places in town close at 5pm, so those restaurants were really our only options. However, they had not a single reservation open for the entirety of our staff. We ended up having to walk a mile (in the dark w/ flashlights) to the convenience store every night (~6pm) for dinner. So maybe try to book reservations ahead of your stay! But their amenities and onsen made it very worthwhile!
Stayed 3 nights in Sep 2025

8/10 Good

Gorazd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Leslie

Liked: Cleanliness, property conditions & facilities
It is OK. It has a nice location but the hotel is in great need of renovation and modern upgrading. The air in hallways and room was musty probably due to fungus in walls and carpets.
Stayed 1 night in Aug 2025

6/10 Okay

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I really enjoyed my time at this stately hotel. The staff are beyond helpful, the room was very comfortable, and the baths were just what I needed after a long day exploring the region. The restaurant was able to accommodate my gluten-free needs for breakfast and the shuttle bus from Motohakone was great. This is a region that needs to be experienced and this is the place to do it in comfort.
Stayed 2 nights in Jul 2025

8/10 Good

Jinhu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room is beautiful. Good experience with the public bath onsen, first time for my son, he enjoyed it. Great staff, very nice and polite. Loved everything except the noise from the bath tub and sink.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and beautiful hotel. excellent transit between hotel to local center. great services.
Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Stayed 3 nights in Jun 2025

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Bokhee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

erin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The stay went very well. The sights and scenery were elite and remarkable. The food service was well put together and efficient. I appreciated that the hotel works with a luggage delivery service and helped make the stay a little more convenient apart from trying to send the luggage to Narita airport the day before we left and they were unable to. The hotel and the room were beautiful and the view from the room was great
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly staff, great customer service, and fantastic location!
Stayed 2 nights in Apr 2025