See all properties

Hotel Indigo Hakone Gora by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Hakone Gora by IHG

Balcony view
Exterior
Standard Room, 2 Single Beds, River View (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated
Courtyard
Balcony view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(36 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring) | Down duvets, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries

Suite, 1 King Bed (Private Hot Spring)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Hypo-allergenic bedding, minibar, in-room safe, desk
Hyatt Regency Hakone Resort and Spa
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 990 reviews
The price is CHF 222
7 Jan - 8 Jan 2026
Hyatt Regency Hakone Resort and Spa

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include a separate bath and shower, spring water baths, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Hakone Gora by IHG. During your stay, you're just a quick walk from Miyagino Hayakawa Breakwater Cherry Blossoms. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes hot springs and a 24-hour gym
  • Guests love the restaurant and breakfast
  • 12 minutes by foot from Hakone Gora Park and a 2-minute drive from Hakone Open Air Museum
Hotel Indigo Hakone Gora by IHG offers its guests hot springs and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Riverside Kitchen & Bar – This restaurant serves breakfast, lunch and dinner.
Riverside Kitchen & Bar – On-site bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Reviews

Hotel Indigo Hakone Gora by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 718 out of 918 reviews
Rating 8 - Good. 131 out of 918 reviews
Rating 6 - Okay. 36 out of 918 reviews
Rating 4 - Poor. 17 out of 918 reviews
Rating 2 - Terrible. 16 out of 918 reviews

Reviews

10/10 Excellent

Sohee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Beautifully decorated, clean, new and spacious. Staff were very friendly and exceptionally helpful. Amazing service and facilities. Check-in process was so nice - we were seated in the nice lobby area while they took care of all paper works and luggage. Transportation from/to Odawara station made the trip so convenient. I can‘t say enough good things about this place and I would definitely go back.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ONSEN HEAVEN

clean, location wise there's a 7 eleven nearby. The private onsen in the balcony is very nice. Common onsen has a jacuzzi and a sauna. Swimwear is required in the common onsen which was convenient for our group. Would definitely book here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay at Hotel Indigo in Gora. Perfect location for exploring Hakone and the hotel facilities were great excellent. Loved having our own private onsen but also the public hotel onsen was fantastic! The staff are incredibly attentive and kind, such a beautiful experience. The free hotel shuttle to and from Odawara Station and the hotel also makes getting there a breeze! Definitely use the hotels free car service to get up to Gora Station if your exploring Hakone, as the steps up the hill are tough and steep (and definitely not doable with luggage). Can’t wait to stay here again in future! Will definitely stay at least 2 nights next time to make the most of this beautiful hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Absolutely amazing place to stay. Staff were very friendly and accomodating. They couldnt have been anymore helpful. The views from the balcony were incredible and the onsen bath on the balcony was amazing. Rooms were large and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and highly recommended. Incredible customer service and a beautiful site. Transportation to and from gora station and the shuttle to odawara was very appreciated and convenient to getting around Hakone. Would stay here again next time in Hakone. Room was spacious and on site amenities were clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple paradise

Amazing having the onsen inside the room.
Stayed 1 night in Aug 2025

10/10 Excellent

klaudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area).
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the building and rooms are awesome. It's a beautiful location. The hotel seems to want to cater to couples. as a solo traveler I may have picked the wrong hotel..
Stayed 2 nights in Aug 2025

8/10 Good

Charlotte

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

The only word that comes to mind is "ordinary."

It's a perfect hotel for enjoying a private hot spring in your room, but that's about it. The facilities are well-maintained and clean, and the location is bad either. However, the service feels very systematic, like that of a city hotel—just like many modern hotels these days. If you're just planning to stay and leave without expecting anything special, there’s absolutely nothing wrong with it.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kadie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 2 nights in Jul 2025

10/10 Excellent

sandra

Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean, and a mixed focus between the traditional and a western onsen experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Maiken Leger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Madoka, Brooklyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Nauman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Alon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice area had a great stay high recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Kenju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025