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Hotel Zagakukan

Property class: 2.5

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Photo gallery for Hotel Zagakukan

A wooden deck with a hot tub and a seating area with cushions.
A corridor with a tiled floor, bamboo partitions on one side, and a plant in the center.
A modern hotel room with a large bed, a wooden headboard, a small bathroom with a shower, and a view of the city.
A hotel entrance with a concrete wall, a signboard with hotel name and amenities, and a small garden area with plants and a lantern.
A modern building with a wooden facade, a sign for 'SAGAKUKAN Hotel' and 'Sushi Syo', and a patterned wall design.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
642-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪7 min walk‬

Room options

View all photos for Superior Twin Room, Non-smoking

A modern hotel room with a shower, a bed, a window, and a bedside table.

Superior Twin Room, Non-smoking

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, No View, Non-smoking Double

A modern hotel room with a large bed, a seating area, and a shower.

Standard Double Room, No View, Non-smoking Double

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Standard Twin Room, No View, Non-smoking, Twin With Open-Air Bath

A hotel room with two beds, a small table, a mirror, and a view of a traditional Japanese sliding door.

Luxury Standard Twin Room, No View, Non-smoking, Twin With Open-Air Bath

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

A wooden deck with a hot tub and a bench.

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room with Roof Top Open Air Bath

A wooden deck with a hot tub and a seating area with cushions.

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A modern hotel room with a large bed, a wooden headboard, a small bathroom with a shower, and a view of the city.

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A modern hotel room with a large bed, a bathroom with a mirror, and a window with blinds.

Standard Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Zagakukan

This smoke-free hotel features a 24-hour front desk.
Hotel Zagakukan offers 10 accommodations with a safe and complimentary bottles of water. 49-inch LCD televisions come with premium cable channels, first-run films and Netflix.

Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries.

During your stay at Hotel Zagakukan, you're just a quick walk from Hakone Hot Springs.
  • Free WiFi
  • Amenities include a lift
  • Steps from Hakone Hot Springs and 11 minutes by car from Hakone Kowakien Yunessun
Hotel Zagakukan offers its guests a lift. The front desk is open around the clock.

This Hakone hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 300 metres

Conveniences

  • 24-hour front desk

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Hotel Zagakukan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 130 out of 153 reviews
Rating 8 - Good. 18 out of 153 reviews
Rating 6 - Okay. 4 out of 153 reviews
Rating 4 - Poor. 0 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking. Beautiful room with private onsen. We hope to come back again
Stayed 1 night in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best hotel I have ever stayed in. Room was super stylish and clean with a massive shower. The onsen was such a highlight. I would recommend anyone staying in Hakone to stay here. We will be definitely be coming back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was large , beautiful and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, well designed room with great amenities. The bathroom had a small hot tub and the shower was great. The king bed was very comfortable. The location was pretty and an easy walk to the train station. We would come back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice getaway from the busy city life. The room was beautiful and clean and that private onsen was the best part! Definitely a memorable stay here. My wife and I are planning on staying here again and booking more nights.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern Japanese style simple hotel within easy walking distance of everything in Hakone-yumoto. Check-in was smooth and helpful. The room was well equipped and scrupulously clean although not huge it was big enough. The beds are low to the floor and the lighting subdued (as it is throughout the hotel) in the Japanese style, the shower was excellent. Staff were helpful. Would I stay here again - yes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well curated hotel with convenient location. Loved the onsen in the room! Wish we could’ve stayed longer!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean with luxury amenities. The staff was friendly as well. The rooftop onsen was gorgeous. We will definitely be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hôtel. Well located and clean.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Carmen Yuek-Po

Liked: Cleanliness, staff & service, amenities
Amenities were great.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place I enjoyed my stay
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room was amazing. Very happy with our stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel, well located just outside the central area. Very spacious rooms, slick modern decor, lots of space to relax and store your things. Our room was on the top floor with a private rooftop onsen that was absolutely fantastic. The rooms don’t really have much in the way of windows or views, but the overall experience is marvelous. There is no food service in the hotel but there are many options nearby.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
nice size room. Great in room Onsen
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lovely rooms. Rooftop onsen was fantastic!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jamelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.
Charming town. Street towards the hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice typical room
Stayed 2 nights in Oct 2025