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Motoyu Kansuiro

3.0 star property

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Photo gallery for Motoyu Kansuiro

Property amenity
View from property
Hallway
Hot springs
A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
88 Tounosawa, Hakone-machi, Hakone, Kanagawa, 250-0315
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪10 min walk‬

Room options

View all photos for Seiryu Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Seiryu Room

  • Sleeps 3
  • 3 Double Futons
  • Free Wi-Fi

View all photos for Room

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A traditional Japanese room with tatami flooring, a low wooden table, and a television on a shelf.

Room

  • Sleeps 7
  • Free Wi-Fi

View all photos for Room Type A

Room Type A | Free WiFi, bed sheets

Room Type A

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type B

Room Type B | Free WiFi, bed sheets

Room Type B

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type C

Free WiFi, bed sheets

Room Type C

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Room Type E

Room Type E | Free WiFi, bed sheets

Room Type E

  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Seiryu

Seiryu | Free WiFi, bed sheets

Seiryu

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Momiji

Momiji | Free WiFi, bed sheets

Momiji

  • 19 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Moegi

Moegi | Free WiFi, bed sheets

Moegi

  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Suiren

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Suiren

  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

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About this property

Motoyu Kansuiro

Along with a bar/lounge, this smoke-free hotel has a garden and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Motoyu Kansuiro offers 22 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.
During your stay at Motoyu Kansuiro, you're just a quick walk from Hakone Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, a gift shop and a terrace
  • On-site recreation includes hot springs
  • 10 minutes by car from Odawara Castle and 10 minutes from Hakone Open Air Museum
Motoyu Kansuiro offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, gift shops/newsstands, and a garden are also featured at Motoyu Kansuiro. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 8:00 AM to 8:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 8:30 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • Kaiseki meal

Things to do

  • Hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • In-room dining only
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 3300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay, PayPay and R Pay
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

KANSUIRO Inn Hakone
KANSUIRO Inn
KANSUIRO Hakone
Kansuiro Hotel
Kansuiro Hakone
Kansuiro Hotel Hakone

Kansuiro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

keishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風情あって非常に良かった
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史のある建物でしたが、整備されていてとても綺麗でした。スタッフの方もみなさんとても丁寧な接客でとても気持ちよく過ごすことができました。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋からの眺めがすばらしく、癒されました。少し紅葉を楽しむには早かったのが残念です。 お部屋での食事が座卓なので、腰や膝が悪いときついです。食事の量は多すぎる所が多い中ちょうど良い感じでした。 外の露天風呂へ行くのに割と急な勾配の階段を登りますが、外履きのサンダルが滑って危ない感じがしました。 お部屋の風呂は気軽に入れるので堪能しました。
部屋か�らの眺め
Stayed 1 night in Nov 2021
Verified review

8/10 Good

JUNICHI

Liked: Staff & service
Disliked: Property conditions & facilities
素敵なところでした。またいきたいです
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

江戸末期からの歴史を感じる素晴らしい旅館

古い旅館で畳です。椅子での生活に慣れている人には向いていません。伝統的な日本の経験をしたい人に向いています。部屋風呂も源泉掛け流しにいつでも入れる手軽さで素晴らしいですが、露天のお湯質は露天風呂にはかないません！
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿が歴史を感じものすごく素敵でした！ お料理も申し分ないくらい美味しく お風呂も何度も入ったくらい良かったです。 特に露天風呂！！ また伺いたいです
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お籠りにお勧めです。

お部屋のお庭に露天風呂があり、寝室と食事出来る部屋に分かれていたので、この時期、すっかり籠もって過ごすことが出来ました。お部屋係の方も親切で、夕食も美味しく頂きました。ひとつだけ言うとすれば、お料理が運ばれるタイミングが早く、少し忙しなかった事です。
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

日中交流の場

もっと歴史資料を見たかったです。日中関係で重要な人物が滞在されたところで、そういう交流についてのお話を資料として見せてくだされば良いと思います。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

フォトジェニック

箱根湯本駅から巡回バスが１時間に2本でていて便利です。歴史のある建物は想像以上にステキで、お風呂のみならず館内を探検しても楽しめました。歴史的建造物の好きな方は大満足だと思います。古いですがとても丁寧にメンテナンスされており、随所に歴史がありながらも当時としてはモダンであっただろうデザインがふんだんに見られ、素敵の一言です。お食事も美味しく、サービスも心地よく、素敵な滞在になりました。れきし帰りは箱根湯本まで歩きましたがあっという間でした。
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on Christmas Day. What an wonderful way to spend a cool day in an onsen. We wanted the experience to be authentic traditional Japanese way so we picked this Ryokan. The place is old and clean, very pleasant. Having a private onsen was very important to us so we paid more for it. The dinner and breakfast were great. It was not cheap, but the experience was worth it.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Simon Kaspar

Liked: Cleanliness, property conditions & facilities, room comfort

Historical Ryokan

A wonderfully historical Hotel in Hakone. It is the typical Ryokan with dinner and breakfast included so be ready to eat lots of fish. Food is good but maybe not as high standard as other places. On the other side the building and its outside onsen are fascinating. The location is good as it is close to Hakone station next to a river. However you don’t get Mountain View as you would in Gora for example. We loved the place staying with two small kids and grand parents.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful ryokan! They were very kind to upgrade our room before we arrived, we ended up staying in the Moegi room which is very close to the entrance and has a private bath. We arrived just after check in and not very many other guests so we were happy to have the public baths to ourselves while we used them, but there is also a family bath on the 3rd floor you can use privately, and you can use the outdoor baths privately from 10pm-4am for 30 mins each time. You do not have to book in advance to use these baths privately. Upon arrival were given a tour of this beautiful property
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegan food was excellent
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent traditional Ryokan and Onsen. Beautiful spot in Hakone next to the river. Delivers fully on a very traditional experience
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. One of the staff spoke good english and another spoke chinese which one of my friends was fluent in. They carried our bags to our rooms and were very friendly and helpful. The facility was very traditionally japanese and was a fun experience. The meal was interesting with many different pieces and they specially made courses for vegetarian and pescatarian members of our group
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Shinji

大正浪漫

大正時代の建物は素晴らしい。温泉もいい。ただ、食事は、塩分が強くて、辛かった。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful and peaceful place to rest and rejuvenate our bodies after climbing Mt Fuji!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

意猶未盡的日式體驗

環境清幽舒適富, 旅館本身就是一座活的博物館 非常棒的日式體驗 地點位置也很好, 公車站牌就在出旅館不遠處
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exquisite stay, very comfortable. Very nice staff. The only ryokan that can provide vegetarian meals. Their dinners and breakfasts are huge, we eat a lot but we were so full after each delicious meal (note that traditional Japanese breakfast is savory no coffee).
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The host was extremely rude! Especially the front desk manager (a Japanese man) gave us dirty look when we approach them, and refuse to help us to call taxi when we leave the hotel. We had to ask another girl host to help us to call taxi ( and the desk manger kept telling her off and preventing her to help us). Also the hotel woke us up at 4:30 am one morning without any apologies. Overall I didn't enjoy our stay at the hotel and was really disappointed.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Templar

Liked: Cleanliness, staff & service, property conditions & facilities
The in room dinner and breakfast service was excellent. The onsen in the room and the private bath options were amazing. The character and heritage of the ryokan was impressive
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old and worn, but very nice baths

The Ryokan is very old and seems quite worn and also smells really old. The service was excellent and the baths outstanding. The food looks impressive but is not really that tasty. A bit on the expensive side compared to similar accommodation in Japan.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a very unique and memorable experience

This place is very very cool. It's definitely a real traditional experience, and we had such a relaxing time. The food platters were so impressive. The hot springs were relaxing and the perfect end to our trip. We had a hot spring tub in our room which was very nice to have. Just be warned, the futon bed situation is not the most comfortable if you are not used to sleeping on your back. Also, They enter your room a lot to serve tea and give food so just know when they are planning on coming. They came in at 7am to prepare for breakfast at 8, so you may want to plan to be awake before then. We did feel like it was a very unique experience however, so I would definitely recommend at least one night here.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Yoshi

Liked: Cleanliness, staff & service, property conditions & facilities
想像通りで満足でした。 接客、サービスも過剰でなくちょうど良かったと思います。
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Property conditions & facilities
古き良き…とするか、微妙
Stayed 1 night in Dec 2018