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Masutomi Ryokan

2.5 star property

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Photo gallery for Masutomi Ryokan

Spa
Dining
Hot springs
Property entrance
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
656 Yumoto, Ashigarashimo, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪9 min walk‬

Room options

View all photos for Japanese Western Style Deluxe Twin Room with Open-air Bath

Japanese Western Style Deluxe Twin Room with Open-air Bath | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Deluxe Twin Room with Open-air Bath

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Superior Room, Shared Bathroom

Japanese Western Style Superior Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Superior Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese Western Style Twin Room, Shared Bathroom

Japanese Western Style Twin Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Twin Room, Shared Bathroom

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Shared Bathroom

In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Economy Room, Shared Bathroom

Japanese Style Economy Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Japanese Style Economy Room, Shared Bathroom

  • Mountain view
  • Sleeps 2
  • 2 Single Futons

View all photos for Deluxe Room, Shared Bathroom

Deluxe Room, Shared Bathroom | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room, Shared Bathroom

  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

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About this property

Masutomi Ryokan

Riverside ryokan with free parking, steps from Hakone Hot Springs
A front desk safe, free self-parking and free Wi-Fi in public areas are available at this smoke-free ryokan. Housekeeping is available on request.
Masutomi Ryokan offers 9 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.
During your stay at Masutomi Ryokan, you're just a quick walk from Hakone Hot Springs. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and 9 minutes by car from Odawara Castle
Masutomi Ryokan offers its guests hot springs. WiFi is free in public spaces. Self parking is free.

This Hakone ryokan is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,200 per person
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Outdoors

  • On a river

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Masutomi Ryokan Hakone
Masutomi Hakone
Masutomi
Masutomi Ryokan Ryokan
Masutomi Ryokan Hakone
Masutomi Ryokan Ryokan Hakone

Masutomi Ryokan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Ryokan with nice onsen; great experience!

Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The old innkeeper lady didn't speak any English but she was extremely nice and friendly and made my time here very enjoyable. I was able to get by with basic Japanese (and they had a good instruction sheet in English, so you'll be fine), or use Google Translate with the free WiFi! Perhaps because of this, I only saw Japanese tourists! Very atmospheric and nice Ryokan tucked away by a bridge just about 5 mins walk on a small uphill from Hakone Yumoto train station. I also had the in-house Kaiseki 4500Y dinner (2000Y also possible) and breakfast, and they were excellent! Rooms were basic but clean, traditional, and quiet, but at least mine had no attached bath (only bidet toilet). However, the baths are amazing - that's what you're in Hakone for, right? Four different pools to bathe in, rotating between men and women, so I highly recommend you try to check them all out. Water is kept at 42C and is from a natural onsen spring (as opposed to heated tap water), and feels great. if you only go to one, definitely go to the open-air pools on Level 1 (the other 2 are in the basement), especially the octagon gotenburo pool. It was nice in the winter air. Overall, slightly cheaper Ryokan that most around Hakone, and perhaps not the most scenic, but definitely very atmospheric and has nice onsens. Would definitely recommend!
Stayed 1 night in Jan 2020

10/10 Excellent

Jason, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place! Staff was very friendly, and did their best through the language barrier. Room was large and clean, with a beautiful view of the town and the adjacent river. Futon came with lots of extra padding and blankets, very comfortable. The on-site onsen was a treat, steaming hot and very relaxing. Traditional breakfast was delicious. Located an easy 5 minute walk from Hakone-Yumoto Station, very convenient for seeing all of Hakone, although most attractions will require a bus trip from the station. Staying here was a highlight of my trip, I only wish I had stayed longer.
Stayed 1 night in Oct 2019