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Mizunoto

3.5 star property

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Photo gallery for Mizunoto

Hot springs
Lobby
Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets
Point of interest
Suikanosho Western Style Twin Room with Semi-Open-Air Bath - Non-Smoking | Bathroom | Hair dryer, slippers, bidet, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
492-23 Kowakidani, Hakone, Kanagawa, 2500406
  • Place, Hakone Kowakien Yunessun
    ‪6 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬
  • Place, Hakone Gora Park
    ‪15 min walk‬

Room options

View all photos for Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room with Open-Air Bath - Non-Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suikanosho Western Style Semi-Double Room - Non-Smoking

Suikanosho Western Style Semi-Double Room - Non-Smoking | Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Western Style Semi-Double Room - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Large Single Bed

Suigetsunosho Japanese-Western Style Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Western-style twin room (with bath) "Suigetsu no Sho"

  • Sleeps 2
  • 2 Large Single Beds

Japanese-Western style room with open-air Hinoki hot spring bath "Mizuhana no Sho"

  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Futon

Western-style twin room with open-air Hinoki Onsen bath "Mizuhana no Sho"

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suikanosho Japanese-Western Style Room With Open-Air Bath

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho Japanese-Western Style Room With Open-Air Bath

  • Sleeps 3

View all photos for Suigetsunosho Japanese-Western Style Room(2 People)

Individually decorated, laptop workspace, free WiFi, bed sheets

Suigetsunosho Japanese-Western Style Room(2 People)

  • Sleeps 2

View all photos for Twin Room Suigetsu No Sho

Individually decorated, laptop workspace, free WiFi, bed sheets

Twin Room Suigetsu No Sho

  • Sleeps 2

Suikanosho Japanese-Western Style Room With Open-Air Bath(hot Spring)

  • Sleeps 3

Japanese Western Style Room Suigetsu No Sho

  • Sleeps 4

View all photos for Suikanosho　Semi Double Room

Individually decorated, laptop workspace, free WiFi, bed sheets

Suikanosho　Semi Double Room

  • Sleeps 1

View all photos for Suikanosho Style Twin With Open-Air Bath(hot Spring)

Interior

Suikanosho Style Twin With Open-Air Bath(hot Spring)

  • Sleeps 2

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Reception
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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,636 reviews
The price is CHF 435
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Hakone Kowakien TEN-YU

About this property

Mizunoto

Ryokan with a full-service spa, near Hakone Kowakien Yunessun
A full-service spa, a restaurant and a bar/lounge are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, multilingual staff assistance and a vending machine are on-site.
Mizunoto offers 91 accommodations with fireplaces and complimentary bottles of water. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets and hairdryers. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
During your stay at Mizunoto, you're just a quick walk from Okada Museum of Art. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at the spa
  • Amenities include multilingual staff, a lift and a vending machine
  • Within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum
Mizunoto offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and room service (during limited hours) are also featured at Mizunoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Mizunoto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mizu No Hotel KANAGAWA
Mizu No KANAGAWA
Mizu No Inn Hakone
Mizu No Inn
Mizu No Hakone
Mizu No
Mizunoto Inn Hakone
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Inn Hakone
Mizunoto Inn
Mizunoto Hakone
Ryokan Mizunoto Hakone
Hakone Mizunoto Ryokan
Ryokan Mizunoto
Mizu No To
Mizunoto Ryokan
Mizunoto Hakone
Mizunoto Ryokan Hakone

Reviews

Mizunoto Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 7 out of 129 reviews
Rating 4 - Poor. 4 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

Reviews

10/10 Excellent

Chun Wah

Liked: Amenities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Julius

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not have high expectations. It is a remote location. It is a HOTEL, 100%. It has a shuttle to and from the train station. It was not avail when we arrived, and was able to catch an uber. The Onsen is only a series of hot tubs. There is no natural spring associated. We incurred about $200 in extra cost for taxes and fees. Also, because they are remote we had to eat at the hotel. If you do not like 100% Japanese food; I recommend make other arrangements. All meals are 100% Japanese and no substitutes. The room was clean, and a few of the attendants were actually helpful. However, no one went out of their way to answer questions or give direction. There were other (a group of 4) westerners present, and they voiced similar frustrations. The most helpful were the elderly. Oddly, the younger crowd seemed to detest our presence. We did go to the Rope Way. It was very foggy and didn’t see Mr. Fuji. The trip takes about an hour and a half to get to the top, from the hotel. We were able to schedule the shuttle for our return trip back to Yokohama.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities

Relax

I would recommend staying here. I had the Japanese style dinner and breakfast. Limited English translation but the efforts were commendable. I enjoyed the Onsen’s and it was a very relaxing vibe.
Dinner first course.
Dinner main course.
Grind your own fresh coffee in your room ! Yum!
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hot springs, beautiful rooms, very helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! I loved the private baths and the pajamas that were provided. This was a great place to end our Japan trip!
Stayed 1 night in Jun 2025

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. Felt like another world! We never left the facility as we took full advantage of the hot springs and hot tub in the hotel and our room. The staff was amazing and helpful. The treats and refreshments very welcome and the shuttle to the bus stop so helpful!
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
Stayed 3 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Top three things Facilities: two types of onsen pools, private ones which are shared in the back
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in May 2025

10/10 Excellent

Maddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing! I appreciated the shuttle to and from the bus station as well. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Ramen at night was really neat, and the supper and breakfast was incredible
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

장단점이 분명한 곳

직원분들이 너무 친절하고, 연식에 비해 물 관리도 잘 되어있는 느낌이었습니다. 다만 구관의 객실 위생이 좋은 편은 아니었습니다. 리모컨에서는 먼지가 오래되어 뭉친 채로 굳은 상태였고, 머리 맡 창틀에는 먼지가 수북했습니다. 객실의 위생 수준이 낮은 편이지만, 온천의 물은 잘 관리되어 있다는 점이 장점입니다.
Stayed 1 night in Nov 2024

10/10 Excellent

Lu

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Prentice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great. The meals are amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing luxury experience without breaking the bank
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere of the Ryokan was enchanting with different bathing options, the breakfast and dinner spreads., the natural surroundings, hiking opportunities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic stay!

We had an absolutely fantastic time at Mizunoto. The shuttle service was perfectly on time to meet us at the train station which took us to the hotel for a very smooth check in process. We found a lovely gift from the hotel in our room for our Wedding Anniversary (Thank you!) The evening meal and breakfast were both absolutely delicious and there was so much food! All the services and staff were fantastic. Highly recommend! We'd love to come back one day. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful ryokan in Hakone hills

Great half board ryokan with public and private hot springs. The food was great although a little repetitive. Only comment is that the directions to the hotel were not correct and we ended up on a hillside. We had to call the hotel to have them come and get us. Road was impossible to climb. We had gotten off the bus too early but had followed directions accurately. Remainder of stay was great. We were close enough to catch a bus to Lake Ashinoko and see Mt Fuji. Beautiful area!
Front of property
Mt Fuji and the Torii gate
Stayed 3 nights in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful ryokan in Hakone hills

Great half board ryokan with public and private hot springs. The food was great although a little repetitive. Only comment is that the directions to the hotel were not correct and we ended up on a hillside. We had to call the hotel to have them come and get us. Road was impossible to climb. We had gotten off the bus too early but had followed directions accurately. Remainder of stay was great. We were close enough to catch a bus to Lake Ashinoko and see Mt Fuji. Beautiful area!
Front of property
Mt Fuji and the Torii gate
Stayed 3 nights in May 2024

10/10 Excellent

Adaleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended traditional Japanese onsen

The property is a little bit away from the train station and up the hill, but shuttle is provided between 1 and 5 pm every day for pickup. We arrived later, and decided to walk despite being given the option to have them pick us up by request. Checkin was simple and straightforward, we were given instructions on paper and in English. The hotel is a little older, but meticulously maintained cleanliness made up for it. We stayed only one night, and were pleasantly surprised that “half-board” means dinner and breakfast included. The food was fantastic- high end Japanese several course meal. The room was large and Japanese futons comfortable. We had an outdoor tub on our balcony and enjoyed soaking in it the first evening. Hotel also has a public onsen with several private options that do not require reservations. You just need to check if the space is open. We took advantage of it the next morning as we were able to extend our stay for several hours. The onset tub is in the garden area with lots of greenery, and it was just magical to soak in it. There is coffee and tea self service in the lobby, but the tiny kitchen in the room also had everything needed for a cup of fresh ground and brewed coffee or tea. Overall, we enjoyed our brief visit and wished we had more time to spend in the area.
Stayed 1 night in May 2024